- Home
- Reviews
Customer Reviews
Great dealership with courteous and knowledgeable employees.
Good Service
Everyone I worked with was awesome. Definitely polite and if I every buy another new GM, it will will be here!!
Very satisfied with the entire experience.
In and out very quickly! Things were explained what had been done and things that may need attention on the next visit! Everyone was very friendly and called you by name ! PARIS CHEVROLET GMC A WONDERFUL PLACE TO BUY A CAR OR HAVE YOUR CAR SERVICED OR REPAIRED !
All team members were courteous, professional and friendly throughout. Service was quick and faster than anticipated..
My service advisor Tiffany Hudson was very helpful and informative!!!
Did what they said they would do.
James is very attentive to the customers needs. Very professional
Visited with the service department staff during my oil change. Very professional staff! Also visited with the sale man that sold me my new truck. Small dealership with great staff!
They texted me to set up my appt and texted when it was ready. Everything went smooth and everyone was extremely pleasant and helpful.
Very professional and very knowledgeable and courteous.
Very good
Morgan was so helpful getting me in on short notice and is always so polite and helpful.
The dealership worked with me on replacing my truck. I bought 2024 Silverado 2500 it had had some electrical problems,they diagnosed a part then 2 months later no parts and problems kept coming up. I traded vehicles because no one knew what to do for mine. So I was on the loosing end of this deal, bought new truck in 2024 and had issues that could not be resolved and General Motors with the dealership should have took more aggressive stand on helping me because I got a lemon . I feel like Gm should have help compensate me more for my troubles. I have no complaints toward the service dept at Paris chev. They tried to help by finding problems.
The staff at this location are great. I use CarPlay constantly for entertainment and maps. I am in my car going to many places almost daily. CarPlay has an issue that will not connect my phone about 1/3 of the times. This causes hardship and I selected car due to CarPlay, I would have bought a Toyota if I had known of this issue which can’t be fixed at this time.
It is always a pleasure working with Service Advisor James Forbes. He strives to make what could be an arduous wait into a much more tolerable experience. He makes it feel like my truck is in good hands, keeps me informed throughout the process, and is quick to offer anything he can do, even beyond what a typical service appointment requires. He delivers a level of customer care that is becoming very rare these days. Great job by the entire team!
Good
There’s really nothing to say. Excellent service as usual.
It was fast and easy
they were courteous and on schedule
great
It was excellent
Very professional and courteous
We had a very positive experience with everyone we encountered at the dealership. We were very impressed with Errin and JT. These gentlemen were very knowledgeable and made our buying experience pleasant and easy to navigate.
10 outta 10!
Best dealership ever!
Had the best experience. Our salesman Connor Strahan was great
our sales person Hunter, very knowledgeable and friendly.
I love how kind everyone is. They take care of me and my car. They also have a car wash token and I loved that. They don’t Try harassing me and saying stuff is broken with my car when it’s not like other dealerships. I will continue to drive far to come here.
Sebastian was great salesman!
Friendly
Great, Fast service
GREAT SERVICE!
Paris chevrolet has a great service department. James forbes is always great to work with.
Super easy, excellent service.
I dropped off my car to be worked in for the day and I was called by 10am that it was finished so I really appreciate the quick service.
Easy transaction, no hassle and not taking forever to get in and out.
.
Very accommodating and James kept me me informed along the way
They where very virtuous and friendly
Very friendly Salesman, will recommend to all my friends searching for a vehicle.
They were friendly and quick to answer my questions.
They understood the difficult time after our wreck and time-line I had to get a new truck. They got it done as quickly as possible and super friend
Amazing! Had me in and out in no time!
Always enjoy the service I receive. Everyone is great!!!
No waiting when I got there. Fixedthe problem very quickly.
Keldon was awesome and helped us out.
Always the most awesome experience at Paris Chevrolet GMC!
Fast friendly service! Lots of experience in this shop!
Great experience! Knowledgeable salesman. Staff was eager to assist in all departments.
We are repeat customers of Paris Chevrolet
Excellent service as always.
Everyone was very friendly and very helpful. Took care of my Yukon in a very timely manner I am very “picky” with my vehicle and I noticed they made sure that my seat and floorboard were covered before they took it back for service. That was very much appreciated
.
I was met with a great team of employees the minute I pull up to the garage. Great team work going on there!
Michael Patterson did an excellent job making sure we were comfortable and that we understood all aspects of our transactions. He is very professional and personable at the time. Never once was he pushy or rude.in fact, the company as a whole was very professional and attentive.
Great customer service. Friendly staff
Everyone is so friendly and polite
It was very good service.
Morgan was great
Errin always takes great care of me whenever I make a purchase. This was not a business purchase a special acquisition of a new 2026 Corvette ZR1. The whole team at Paris Chevrolet made this a very special event. They know me by name and treat me like family. I am already planning my next purchase. Thank you!
Tiffany was awesome I was going out of town needed my truck serviced she told me next appointment would be past oil change but she made a way to get me in within couple of hour went out of way to make sure I was taking care of
Service was scheduled quick and easy.
Michael was great. Switched me from buying used to new
On time. The service rep was great.
Everyone very helpful and knowledgeable. Great experience!
They always do a great job. Very quick. They even gave me excellent choices of places to eat breakfast when asked for recommendations. Love their customer service.
I found the exact vehicle I was looking for. I am happy with the whole experience. Ashton was a great help!
Excellent service
The service was great and I felt like he did well finding us a great deal.
Everyone was so helpful and polite and explained everything. This is the second vehicle I have purchased from Paris Chevrolet and will continue to purchase from them and I will recommend them to other people.
Information presented a little to fast.
.
Fast friendly service
I was happy with the experience I had at Paris Chevrolet. Chance and Sebastian did a great job helping me find the truck I wanted. The whole process was easy and straight forward with no hidden fees or gimmicks. I always try to buy local to support my community and this dealership did not fail.
All staff members were very attentive. The purchasing process was fairly simple.
They went above and beyond the call of duty to help us with getting a great deal on our truck. They also helped us with some issues involving another dealership.
Great customer service everyone treated us with great respect and we felt like family we really Love Paris Cheverlet
Everyone was very friendly and made the entire process easy.
Always a pleasure doing business with Paris Chevrolet
Was a good experience
Great service, great people
They were very pleasant and professional to work with
Quick service. Constant communication during the service process
Great
It was a very smooth and easy transaction. Everyone seemed well informed and helpful. The truck was just as they had listed and the benefits were just what we talked about.
Love the friendly service!
Knowledge staff. Friendly people in all departments
Very satisfied
They were very friendly, and were very accommodating. They’re the reason I’m in my dream car!
Everyone was very friendly and welcoming. Felt like royalty, shaking hands and being greeted by name. Mark was an amazing salesman and Andy made the final buying process super easy. The only concern i had was the mileage on the z06, as most are sold with minimal miles, because of the strict break in and i don't know how it was driven those initial 112 miles. I guess if there's any issue, i am certain their team will get me taken care of. So far, the car is perfect, exactly what i was looking for and i am excited to drive it every day. I would love to have taken advantage of the free oil changes for life, but i am too far away.
Friendly and accommodating
Awesome service
Sebastian was great. He’s my fav car salesman to date! He was very easy to deal with!! Loan dept was very fast- hassle free!!
This was one of the most positive experiences buying a car I have ever had. I went to another dealer earlier in the day and had a really bad experience. They were doing the bait and switch to get me to the dealer and then were trying to present different deals than were discussed on the Phone. I called and spoke with Preston who I had been discussing a deal with the previous day. Preston introduced me to Hunter and we looked at a few different models. The guys worked the deal around what we had discussed on the phone. No no played games or tried to manipulate the deal. The team was very transparent about the numbers and the process. The finance team was equally good. I had a very positive experience at Paris!
Ashton was great. He took the time to get the exact vehicle I wanted
Great environment
Always polite and listen to my concerns, really good service team
Micheal and Andy were both great and very helpful
It only took 45 minutes this time instead of the normal 2 hours
Great experience from start to finish. Thank you Grant, Hunter and Andy for taking all the stress out of buying a new car!
Everyone very friendly and took care of us promptly. Will send more buyers hopefully
Always awesome service!
It was good service for me
Muchael was very friendly and patient with me!
Micheal made things extremely easy, he was willing to answer any and all questions that I had without hesitation. Overall, a wonderful experience!
Mark Ritchey was awesome!!
Great experience. Professional friendly staff and quick turnaround
My last experience was not well at all, but this experience was perfect between James Morgan and Ethan couldn’t ask for a better experience
Matt is was easy to work with and helpful with our questions. If he didn’t know the answer he was able to get it in a timely manner.
Sales team went out of their way to answer any questions. Did so expeditiously. Team was well versed in options on the vehicle, about as good as I have seen. Demonstrated several vehicle trim levels. Provided plenty of refreshments during the length of the process. Ashton, Mark and JT were great.
Great experience! Lee had everything ready when I got there! Spent less than an hour and drove away!!!! Highly recommended!!!!
Very friendly and helpful people
Ease of scheduling, prompt, efficient service and personable staff.
Bought a demo vehicle gmc terrain
Couldn't find problem
Such a fast and seamless experience!
The salesman was very informational and knew what he was talking about. He was very quick to approach and get me into my dream vehicle.
Everyone was very nice and helpful.
James was great, as always!
Great service, Morgan is amazing and a miracle worker. Give that man a raise!
Quick, transparent, and solved my problem. Thank you Tiffany and Morgan!
Arrived without an appointment they fit me in any and was treated very well serviced my vehicle quickly in and out less than an hour
Fast and easy to work with!
👍🏼
Sure like the service tech
Great service, great people, and they make you feel at home.
Everyone was very friendly and helpful.
Came in for a flat tire and left with new brakes. Totally enjoyable experience.
Staff was very friendly and informed me of what would be going on. Service was fast and I was very pleased.
Morgan was Awesome and very polite
Needed 3 things checked... battery, oil and a tire. Kept me updated regularly, fixed and out in an hour. Fantastic Service!!! Bart Hadley, Assistant manager, is very Professional and Personable.
It was a very smooth transaction. Keldon was great. Would recommend Paris Chevrolet to anyone in need of a vehicle.
Great experience. Got me right in and actually got out before we expected. Would recommend this service department to everyone.
My purchase of a new vehicle went very well. I was treated with kindness and honesty. My experience was fast and professional. Matt Halcomb was very helpful and made sure I was pleased with the purchase. Thank you.
Very timely service
It was good
Team is always friendly and helpful. My car was "worked in" and was done before I expected.
Hunter was amazing and so helpful!
Great experience
Great service & friendly people
Morgan in service department did an excellent job keeping us updated.
Hassle free
Great dealership
It was good! Very nice salesman.
Excellent experience. Hunter did an outstanding job.
Tasha, was excellent. Kept me updated with vehicle progress
Always excellent service!
Morgan got me in on time and got me out quickly so I could get on with my day.
The guys in the office problem solved how to provide the necessary part in order to do a same day fix for me. Their efficiency and saving me from driving my truck for the week is greatly appreciated!
(Translated by Reputation) ON<br/><br/>(Original) NA
able to get an appointment in a timely manner and work completed within an hour.
They were backed up but very kind
Friendly service
My purchase experience through Paris Chevrolet GMC could not have been better! Both Francisco Acosta and Sebastian Guzman were extremely attentive to my needs/wants and knowledgeable about the vehicle I wanted. Both salesmen were quick to respond to any question I had, communicated updates with promptly, and displayed the utmost professionalism and customer care.
I’ve had a few things repaired in my Silverado lately and had excellent service.
Service writer is great, James I think it is, always try’s to make it as painless as possible
In November 2025 I utilized the buy three get one tire free GM was offering. Unfortunately, mid January 2026, I made contact with a nail and the chain store in Mt Pleasant plugged it and placed a patch on the inside. I called Paris Chevrolet/GMC and requested they order a new tire and I included oil and filter change as well as it was nearing time. All work was done perfectly and when I inspected and touched the patch on the inside of the tire, I knew I had made the right decision to purchase a new tire.
Great place with friendly and knowledgeable staff. Always a pleasure doing business with this dealership.
Paris Chevy GMC is awesome. I'll never buy or service my vehicle anywhere else, they always go above and beyond!
Everyone involved did a great job.
Top-notch service from start to finish! Matt H. was GREAT and made the buying experience very pleasant and enjoyable. Andy got me taken care of and out the door in a timely manner.
James was excellent, we’re very pleased with the service he provided us.
Appointment time seemed pointless, had to wait several hours.
Pleasant atmosphere and professional courtesy.
Great stuff, always have a great experience!
The delayed appointment was my only reason for not giving a 5 star rating.
Morgan and DeWayne are ALWAYS so helpful!
My oil change was performed quickly. The advisors were friendly as always!
As always top notch service cold water and hot coffee.
Pre approved financing through Ally. Dealership only checked with their local bank. Going to have to refinance which causes extra work. New car rate is 4 to 5 percent. We got 4.69.
Staff courteous . Addressed my issue.
Morgan is great. Any time I need to get in for service he gets it taken care of immediately. Thanks Morgan.
It's easy to deal with and frenley
Your sales team Chance and Hunter did an outstanding job well mannered very friendly, nice young men and I will do business again with the Chevrolet in Paris, Texas
Great!
Hunter was fantastic! He was thorough with the education on my new vehicle, and very knowledgeable on how all the new technology worked!
Morgan was great! Actually finished with the service in record time many thanks. I’m the past service has been quite slow but this service along with adding an air filter and wiper blades was very quick. Again many thanks!!! Way to go Morgan!!!
Great service no issues
The entire purchase experience at Paris Chevrolet GMC was pleasant, quick, and easy. They had the exact vehicle we were looking for!!!! Our salesman, JoJo, was so personable and friendly and the the finance manager, JT, was so helpful and made us the best deal for financing that worked within our budget. The entire staff we came in contact with was so nice and made us feel so welcome. They have made us customers and friends for life!!!!
(Translated by Reputation) Almost<br/><br/>(Original) Fast
They always take great care of their customers!! Thank you!!
Thanks for listening to me.
It was a very pleasant experience. James Forbes is a good friend of mine and he introduced me to Mark. He did an outstanding job. Made my family feel comfortable and walked us through the entire process. And I love my truck!
Your Service Dept. Is great! They always take time to explain what maintenance needs done; and do a great job!!
what you would except
Lee was awesome and knowledgeable about the vehicle. I would recommend him to family and friends. It was a pleasant experience.
They take good care of you
It took two weeks to make a simple repair that took less than a day to do, it took 12 days to get the part and then after getting the part you could not get it in to get it fixed for 3 days later. I appreciated the loaner vehicle that was very nice but this was my one on and only service truck for our business and we could not pull our trailer for service work, so was a big let down. Also after fixing the problem I needed to bring it back to speak with service manager about the repair and he noted to bring it back so they could fix it. I did appreciated the service lady I worked with she did try very hard to keep me informed the whole way through. I understand it was out of her hands!
The team was friendly and the service was on time.
Dwayne was excellent. Very thoughtful and informative. He made sure I was happy before I left the lot. No finger prints. He went above and beyond. He's Great highly Recommend.
The people at Paris Chevrolet made me and my family feel welcome as we searched for the perfect car. We never felt rushed or pressured, but reassured that everyone there was there to help! Our salesman, Keldon, took time to get to know us, and made our way experience personal, it felt like I bought a car from someone I’ve known forever!
James did an exceptionally good job getting our car in & out! He is always so courteous & friendly.
Quick and easy scheduling. Arrived got me courtesy dropped off for a movie until the car was done. Was a busy day at dealership (day before Christmas Eve) but still running smooth and steady!
Friendly and great people to help me
Always a great experience
I appreciate the relationship that I have developed with 'MY' dealership. We have moved from being a 'team', to becoming family, meaning that I can rely and trust them with my transportation needs. I'm very appreciative of every effort they make to satisfy their customers. Oh, and save me some donuts 🍩 on my next visit!
James was excellent. 5stars for James. Overall great experience. James gave a discount because the service took a little longer than expected, which was nice but not necessary. If I had a complaint at all it would be that I paid $52k for a truck and I feel like oil changes should be included. If I had bought a $20k vehicle they’d have been included. It seems a little silly that I bought the equivalent of 2 new cars and no free oil changes.
Was very nice , helpful easy to get appointment and fast service
Errin is great to work with!
It was a great experience
Everything was good, little faster than usual.
We always get great service at this dealership. They are organized and transparent. Thank you!
It went pretty quick. They found no notable problems
They got us in and out super fast!
Easy scheduling, called to tell me when my car was ready, talked to me and explained all that was checked on my vehicle and then walked me to my car and removed the seat and floor board covers. Great service.
Cargo liner for my car did not fit correctly so had to bring it in to have installed. Still upset GM product cannot be installed as instructed. Required holes to be drilled into back of rear seats. That is not local issue, that is corporate. Everyone I have dealt with locally has been great.
Very impressed with our sales representative Hunter Carter. He was very helpful on the phone before our visit and very knowledgeable the day of our visit. After reviewing several dealer websites in Dallas and East Texas and had 15 options to consider. We drove from Forney to Paris to look at three trucks. After test drives, we purchased one within a few hours. Hunter provided great service and we definitely enjoyed the small town customer service at Paris Chevrolet. We love the truck!!!
It was good
Did a routine maintenance?Oil change service was quick.Everybody was friendly
Experience was good
The team at Paris GMC Chevrolet are extremely professional and are excellent. The cost to change my oil and filter was higher than I expected. I had asked for a specific oil weight, but unfortunately, it was not a weight that is in the bulk stock inventory. I just wish that I had known that, so that I could have made a more economical choice.
Tiffany was excellent! Very professional and kept me informed about everything
Great experience although the vehicle is not exactly what we had asked for.
Fabulous service
I was treated like a real person
Service was good but the wait time was long. Others in the waiting area had been there 3 hours. I was there an hour and a half to get my oil changed
It was excellent
Easy wait time. Informs on details. Honest about work done.
Great!
I was greeted and shown to service area, where everyone was very helpful and friendly. I was well taken care of and the doughnut was delicious.
.
It was good
James was very professional and efficient!
Thoroughly completed all services that were needed. The associate and other team members, went above and beyond to keep total price reasonable. I always contact Mr J.T. , up front businessman, whenever I want to have an exceptional service experience.
Fast and courteous. Being able to track service progress on the phone was handy too.
Great employees!
Very courteous and appreciative of your business. Very friendly and knowledgeable. clean, waiting area, coffee to drink and donuts to eat..
i was treated very good all salespeople were very professional thanks to all of you.... EDWARD REAVIS
Easiest buying experience i have ever had
Professional service
Quick communication and friendly service. They go out of their way to make you feel valued as a customer.
Great people and service
Everything went well
It was great.
Kudos to Chance- he is a pleasure to work with.
Great staff. Friendly and resolved my issue.
Morgan, James, and all the folks in service, are top-notch. Everyone I encounter at Paris Chevrolet always makes me feel like I'm family. Inalwaysblook forward to seeing them. My vehicle was checked in and within an acceptable amount of time, I was on my way. Great service!
Thank you for cooperation in scheduling repair and loner car. The loner car was much appreciated and needed.
Great expe
This is the second time I have done business with Mark Ritchey at Paris Chevrolet. He has always kept me informed about the status of my new vehicle. He also makes it a pleasant experience when I come to get my new vehicle. I will go to him when I am ready for my next truck.
Great people and the tech was informative and seemed to know what he was doing.
The service department made sure to keep my vehicle inside while it was raining and my sunroof was inoperable. Thank you so much!!
Friendly, Professional, and Great Service!
I needed to visit the dealership service department due to a minor issue with my vehicle. James took my initial call and got me an appt within 48 hours. When I arrived, he and Morgan greeted promptly, just as they always do. He had me checked in efficiently and quickly. I didn't have time to browse an entire magazine before James came to get me. They had diagnosed the problem and ordered parts. These two men, and others, are exactly why I will always do business exclusively with Paris Chevrolet!!
Hunter & Chance were amazing and so knowledgeable. I had been telling them both for quite some time exactly what I was looking for and they didn’t stop until they had the right vehicle for me! I appreciate Hunter & Chance & the whole staff at Paris Chevy. I look forward to my next experience with them.
Good place to get new truck
A+ experience. Hunter Carter was great
Fast and Courteous
It was fine. I bought a vehicle. The total process was too long. People were friendly.
Great service. Had to drop it off and James kept me informed throughout the whole process.
James waited on me and was very helpful with using my rewards credit off of my GM card.
Staff was friendly and professional. They gave me a ride to work and delivered my car to me. Excellent customer service!!
Waiting for a oil change and another procedure it took over 2 hrs.
The guys and JT were knowledgeable and did not push. Made it easy to decide to purchase
Very professional, hard-working, friendly people that know their job .
Every one is so nice , the service is a great one.
It was great!!
Everyone was friendly and very helpful !!
Fast On time Friendly Explained what they did
Understanding of problem
I am very satisfied with the work they did. It was quick and they told me everything that was going on with my truck
Every time I go to Paris Chevy it’s a wonderful experience! Morgan is always so thorough and really takes the time to explain everything in great detail! He is my absolute favorite person! I really appreciate and value all that Paris Chevrolet has done and the amazing work they do to keep my trailblazer running smoothly!
Hunter was great. And helped me to get something I wanted
I'm happy with my visit. I was taken care of on time and everyone was very nice and explained things to me.
Great service. Very satisfied.
Fast service pleasant staff
All were friendly and helpful
Wonderful service
On schedule and receive an excellent job thanks
Took two hours to do oil change, said they were behind. I wasn’t happy with the time it took. Everything else seemed to be ok.
Very friendly
everything was awesome as always
The employees were friendly and addressed my needs.
Paul Gilbreath was very helpful, professional and did everything possible to make my truck buying experience perfect.
Great service and timely communication from Morgan and Bart!
Great service
Lee was great to work with again made everything nice and easy
Mark has always gone above and beyond our expectations!! Excellent Dealership!
Fast and courteous
Everyone was very nice to me and explained everything about what was done and what I would be needing next
Great everyone there was nice and respectful.
I was greeted and assisted by Logan Thompson. It was the best experience I have had at a dealership. Meaning, EXTREMELY knowledgeable about the 2025 2500 Denali. He literally showed me all the features. Normally it seems dealerships take forever to get a deal done. My Experience was perfect.
Best customer service ever buying a vehicle.
Errin Farley is always very professional. We have bought 5 cars or trucks from.
Mark and JT made this an exceptional experience. Loving my new car. Thank you so much!
I had a very pleasant experience at the Paris Chevrolet Dealership. The salesman that assisted me was more than willing to answer all of my questions. He was patient with me even when I asked the same question more than once. I love my new Z71 Tahoe and I will definitely do business with them again.
Was informed about maintence needs
Made every effort to perform our service at our request and on time
Kept me informed
Great experience
I grew up in the automotive industry because of my dad, so I know how shady salesmen can be. Automotive sales interactions often are worsened for female customers. I had already visited another dealership a week prior to Paris Chevrolet and battled fraud, so I arrived with zero trust. Farley was just who I needed to go through with getting myself a new car. Farley was extremely respectful and transparent. He let me cross all my t's without trying to brush them under the table as irrelevant. When I arrived to get my car the following week, I was nervous that Farley was busy with other customers so I would have to work with Logan. He was awesome as well. Logan even got me a bow for my first new car since I was picking it up on my birthday! JT in financing was very thorough and answered all of my questions without a trace of fraud feelings. The team at Paris Chevy really felt like my best friends, and I cannot wait until life is ready for me to replace the truck so they can help me out again!
Very friendly and helpful. Very quick on service
Nothing but the best.
Very friendly service staff
Great customer service.
Blown away by how organized and professional it was.
It was a very smooth process, and the staff was very friendly
Quality service
The best experience! Big thanks to Clayton for helping me find the truck I wanted. Mark for putting me in the truck I needed. Josh for putting it all together, and JT for making the numbers right. You can’t ask for better people to help you get into a new ride!
Thank you for the ride home, then for dropping off my car.
One of the best experiences at a dealership. Smooth process. Micheal did a great job. Great customer service. I drove from Okc and will drive back when I’m in the market for a new truck.
We traveled over 5 hours to get the best deal. It was great working with Keldon.
Errin Farley did an exceptional job, was very professional and helpful.
We drove 5 hours to buy with Paris Chevrolet GMC and would do it again tomorrow if we needed another vehicle. From start to finish their entire team was top notch. Their team is knowledgeable and transparent and strived to ensure we were completely happy with our purchase. Truly a breath of fresh air to work with in auto sales.
Called up Tiffany on short notice needed an oil change she got me in and took care of !!
Accommodating and friendly
Friendly and thorough service.
Sebastian is amazing, goes above and beyond, very caring for his customers, knowledgeable and down right amazing, makes the purchasing process a breeze.
Paul was great, listened to what I wanted gave great feedback and made whole time experience painless. Would gladly make the two hour drive to purchase again.
Lee & Andy took great care of us during our purchase from your dealership! Thanks again!
Everything went smooth, everyone was personable and friendly.
Fast and courteous.
Good
I enjoy this dealership. I will always use it for car purchases and service.
With an appointment but got me right in and finished services in good time.
Job well done and quick
Great dealership with great people working for them.
Very customer oriented point of care!!
Very professional and great customer service.
Got me in and out quickly. Very courteous and professional as always.
Amazing staff and service every single time
WAS AWESOME THANK YOU EVERYONE AT PARIS CHEVROLET!!!!!!
Logan made our car buying experience smooth and quick. I really appreciated the extra time he took to walk me through all of the features my new car had to offer. The entire staff was honestly extremely nice, laid back, and helpful. I believe we will buy all our cars there from now on!
Professional
Sad service counter woman. Bad body language. Not explaining things right
Great
oil change and tire rotation
Patience to finalize deal
As always fabulous, courteous, quick service!!! Dewayne is just the BEST service advisor !!! He kept me informed from start to finish!! and delivered my Acadia to me when it was all fixed!!! and THANK YOU to GM for fixing the default !!! this is why I will continue to buy GM....
The service team took care of us. The dealership had to contact GM and that took a long time, but kept getting updates from the staff on a regular basis. The service team is very efficient and they take care of their customers in a very satisfactory manner.
Very friendly and helpful staff
The staff is always friendly and are very upfront with communication. The reason this is three stars is the fact that 5 months in to owning my new truck my issue is still happening after 4 trips to the dealership and GMC states in a bulletin they are aware of the issue and working on a solution. This does not get my issue resolved and even as efficient as the Paris team is, which I appreciate, it is still time out of my day every time I have to take my vehicle in.
Great service and the GM and salesman went above and beyond to get me in my new Yukon
The deal went quickly and smoothly.
Greeted in a friendly manner. Service was performed in under an hour. Staff reviewed with me the services that were performed at this visit and the next suggested service with an estimated price.
Great!!
Well explained, timely service.
James was very helpful and very polite and respectful
N/A
Was quick. I called ahead of time knowing which truck I wanted and what my limits were and everything went so smooth. I didn’t have to go back and forth with the finance dept. was in and out of there within about an hour
Very professional
Prompt service
I am so appreciative of the excellent customer care I receive every visit. James always goes above and beyond…paying attention to the details and making me feel welcome, like family. I’m confident my Denali will receive quality care. Thank you!
Always friendly and efgicient
Setting up the appointment was easy. The service was fast and the customer service was friendly..
Quick and efficient.
The entire staff that I encountered was very friendly and helpful, but the staff that worked on my car was obviously not professional at all! I made an appointment for warranty work on my car to have both front pillar speakers replaced because of crackling noise heard with certain tones in music, the tubing that squirts washer fluid on the back window to be replaced because the tube kept coming undone at the back and I was told it actually wasn't as long as it should be, and the headliner was going to be replaced because when the tube came off the washer fluid soaked the headliner causing it to sag and be discolored. The tech could hear the crackling on both sides and pushed the tube tight onto hose fitting so it wouldn't leak and cause more damage before they could fix it, and he told me not to use the washer fluid until it could be replaced. The parts were going to be ordered first so the tube and headliner could be done at the same time. I received a phone call about a month later that ALL parts ordered were in and a spot would be open in two days to drop my car off and a loner car would be saved and available for me to use to go to work. Upon arrival, a 'clean' loner car was not available so I would have to wait for it to be cleaned and gassed up. I was finally able to leave in one, gassed up but not clean. I was fine with that but had to sign a form that I would return the loner with a full tank and clean. I was called about three days later and told the headliner that was supposed to be replaced had not been shipped to the dealership and my car would not be ready for a few more days. A week later when my car was ready, I returned the loaner full of gas and detailed inside and out. I was then told the headliner was not what caused the delay, but the dome light had been damaged, and my console lid had been damaged so both had to be ordered and replaced. I did appreciate the honesty and the replacement of the things damaged by staff. On my way home, I could hear the crackling in the passenger pillar speaker, and I was afraid it was just something those speakers did. A couple of days later I tried to wash my back window and washer fluid poured all in the back of the inside of my car! I called the service department and explained my concerns, being told only the driver side pillar speaker had been replaced because the tech did not hear anything wrong with the passenger speaker and the tubing was not replaced because another tech said the tubing was attached as it should be when he checked it and didn't see any need to replace it. Of course it was attached, one of the techs attached it and I had not used it! The whole reason I had to wait so long to have my car fixed was so all parts could be ordered, delivered to the dealership, and done at the same time. I was then told to bring my car back in to have done what should have been done in the first place! I was given an appointment for the next Wednesday to drop off my car, and I was guaranteed there would be a loner car. On Monday I called the service department and asked (just to make sure) all the parts that had been ordered the first time were still there to fix my car when I bring it in on Wednesday. I was put on a lengthy hold and then a man picked up the phone asking what I was on hold for?.... so, I explained I wanted to make sure the parts were there before dropping my car off in two days, and he said they were for sure there and it should only take a day, maybe two. On Wednesday morning I dropped my car off at 8am but there was once again not a loner car available. A man told me to give him a minute, and he would check out back to see if he could find something. He did, the exact same car I used the first time, which was sitting on a half of a tank and this time very dirty, but it was because I now had a way to get to work. I once again had to sign a form saying I had to return the loner full of gas and clean. Thursday afternoon rolled around and about 4:30pm I received a text to give me an update saying, "Unfortunately the parts are not there anymore, and they have to be reordered, and with it being a holiday weekend the dealership will be closed Saturday and Monday, but I will be kept posted as updates are known". The following Tuesday around noon, I received a text that my car was ready. I returned the loner car with a full tank of gas and detailed inside and out and picked up my filthy car covered in white dirt! On the way home the same crackling came from the passenger side pillar speaker, so when I got home, I looked to find the same tiny piece of black tape that had been put on the plastic part that covers the pillar speaker (that had been put there from the first service appointment) was still there and had not been removed, making me believe without a doubt that it hadn't been replaced. I do believe the tubing had been replaced because the entire back side of the brand-new headliner was wrinkled up from rolling it to pull the tube through and there are black grease fingerprints from the front windshield to the back windshield all over the light grey headliner. There are several scratch marks in the paint on the outside of the vehicle that I know and the man that took the keys to my car when I first dropped it off knows were not there because we walked around the loner car and my car to note any marks, scratches, or damage done to either vehicle. So, long story short, when being at Paris Chevrolet face-to-face with staff is very pleasant and I would give a 5-star rating, but with everything that happened, how it was all handled, and the final outcome of my vehicle, I don't think I would even give a 1-star rating.
Friendly, helpful and satisfied
Everyone was excellent. Glad I chose this dealership
Everyone was very nice and super helpful. My only complaint is that I was there for 1 1/2 hrs for an oil change. I had an appointment as well. Something that takes no more than 3min elsewhere. Otherwise great service!
Very friendly and fast service. I was very pleased with this visit
I was kept informed during the process and all of my questions were answered.
Quick , courteous
Always do a thorough job and have great customer service!
excellent service
Top notch. Ill be back.
Everyone was super nice, and very helpful.
Andy is a fabulous salesman. Morgan did a great job helping me learn about my vehicle. I think everyone in the sales department congratulated me on my new purchase. It was a great experience from beginning to end!
Really good customer service ,the agent was really nice
I have never had a bad experience at Paris Chevrolet. The staff is very professional and knowledgeable.
Everyone at Paris Chevrolet is Awesome! This is where I purchase all of my vehicles and the service department is always very nice and knowledgeable about any issues that I may have. I highly recommend Paris Chevrolet!
Great experience. Very friendly and knowledgeable staff.
Took a little longer than expected. But it was okay, had good conversation other Customers about different things that passed the time pretty quickly.
Jacob showed me several vehicles and I decided on the Trax.He explained everything, I asked questions and he answered all to where I understood them.
Good service. Good people. I appreciate it.
Always a great experience! Won't do business anywhere else whenever shopping for a vehicle
Easy. Not to much sitting, waiting. Sebastian was very helpful and professional.
.
Keldon did a great job answering all my questions and listening to what I had to say and what I was looking for.
The experience was ok until a large scratch in the door was noticed. I feel I would have seen the scratch prior to the test drive and I feel it happened when they were getting the vehicle ready after we purchased it. The salesman was told by another individual to get the theft tracker from the vehicle. Well, he didn’t and they expected us to drive 35 miles one direction to bring it back. Not only that, they wanted it that day or the next. When I asked for them to compensate me for my gas and time, they throttled back and said bring it when they fix the scratch. Just a complete bungle at the end.
Nothing personal with the dealership, it i smore with GMC as a whole as it has been over two months, going on three, and they still cannot fix my no audio issue and are "still working on it."
Fast and friendly service
I recently had a 21-point inspection completed on my truck, and one of the items listed was the windshield wipers. The report marked them as green and in good condition. However, the driver-side wiper is clearly damaged and obviously not functioning properly—it’s noticeable even without testing it. This makes me question whether the inspection was performed thoroughly. I value accurate service checks and wanted to bring this to your attention so future inspections can be more reliable
The only problem I had, I took my car 3 months ago to get an oil change.They told me I had a slit in my tire and could'nt rotate the tires. Told me they could replace it for $300.00 or so. I said no. So I took it for another oil change last week and all the sudden nothing is wrong with the tire.
The people are nice.
service was good
AWESOME EXPERIENCE FIXED MY FLAT TIRE QUICKLY
Dewayne is an awesome service advisor
Awesome
Customer service is always great and they get you in and out.
Great service from booking to drop off through being kept informed and to fast collection.
Wonderful
Dewayne in service was explanatory and he and the service department staff did an excellent job.
Errin Farley found the new Cannon I wanted and made the sale very easy. This is the third new vehicle he has helped me with and again I say he is the best.
From the first time we drove onto the property we were treated well and respectfully. Michael Patterson was most attentive and helped us work through the process. JT Thompson explained our purchase options without pressure and made certain we understood. Kim Ledbetter is the icing on the cake who always provides confidence and comfort. This is a powerful team that represents Paris Chevrolet as a top tier dealership.
I dropped my car off at 8:00 AM, for an 8:30 AM appointment that I scheduled the day before.. at 11:30 AM I called to check on the status of it bc the system wouldn’t update, & was told “we’re still trying to duplicate the noise.” (I had been having a squeaking noise when I started my car) .. my husband went up there, bc I had shown video the day before & you could clearly tell it was a belt issue, & had to get them to actually check my car out — my car had not moved locations since it was dropped off that morning. So for 3 hours my car sat in the same spot not being looked at. You could see the tear in my belt clearly.. Once my husband got involved the issue was fixed in two hours. It’s just sad that a man has to step in for a woman to get things fixed on her car.
I have been extremely pleased with the service I have received at Paris Chevrolet.
In and out in less than an hour!
Mark Ritchey was awesome and very friendly
Excellent service and friendly personnel
Good experience
Friendly people. Nice waiting lounge (DONUTS AND COFFEE!). Fast turnaround on my appointment. Work done correctly.
The experience was quick and easy
Awesome Customer Service clean sitting area.
The whole buying experience was seamless
Preston was awesome to work with. I would highly recommend him as a sales associate. I also had a vehicle in service. Dewayne is the best service advisor I have ever dealt with.
One of the Fastest Car Deals I have ever done. Logan was absolutely Great. Everyone was Friendly and Courteous.
Bart Hadley, a Service Mgr, personally saw to the attention to my car, and spoke to me regarding the outcome.
Fast and friendly
We are very impressed with the service we received, Michael, Hunter Carter and J.T. Thompson all treated us with respect and listened to our desires and concerns. we have and will in the future recommend Paris Chevrolet to everyone looking to purchase a vehicle. thank you all very much, thus far we are loving our new truck.
Very pleasant
Paris Chevy GMC is where I always go for any automotive needs! The sales process is always very easy, I’ve purchased five vehicles with them. The service department always does an Awesome job as well! Highly recommend
mark was very helpful in helping us choose the car we needed.jt was very helpful in getting it financed.this was the third new car we purchased from paris gms buick chevrolet. we are very satisfied with the sales and service dept
Sebastian listened and responded well to all my questions. He didn't over-pressure and didn't waste my time. He got me into the vehicles I needed to be in. He is very knowledgable about the vehicles. I'd definiely deal with him in the future.
I always have a great experience at Paris Chevrolet, the staff is always friendly and very helpful.
Great dealership. All are very helpful.
Had a great experience getting my oil changed, the 2 hr wait was a little long but my technician was so kind and helpful, and really went the extra mile by putting my new license plate on for me. I really appreciated the extra care. The visit was smooth and stress free.
The service provided was great
Great!
Great experience!
I came in with my AC not working and the whole dealership helped to get my truck worked on as soon as possible.
Prias GMC ....Done the deal I prayed about and worked on all day as I bargained with multiple GMC dealers in my area
Oil change, and recall, done in timely manner, kept me informed.
Other than the length of time to get the vehicle into the shop, after explaining and telling them what the problem was. It was a good experience. James went above and beyond to make sure I was taken care of.
That is the quickest we have ever leased a car
It was great, and hassle free!
Good
Everything was excellent as usual.
Craig was our sales person and went above and beyond for us.
All of the people at Paris Chevrolet GMC, are kind, professional, and respectful.
Excellent service Logan went above and beyond to help me & take care of my search for new vehicle Very knowledgeable and great customer service
Was supposed to have my transmission flushed and get the oil changed. When I got home I noticed that my oil had not been changed, now I have to take time out of my schedule to come back and get my oil changed.
On time with my appointment, very well organized and courteous staff.
Took 7 weeks to install a gmc engine they already should have been recalled. After talking to service manager an getting straight facts, things got better.
James was very attentive and efficient.
Morgan was excellent and his attentiveness to what we needed.
fair price, easy dealing, looked after our every concern, and I will do business here again.
As always, top-notch h.
Got to the service bay early and the oil change and rotate took 3 hours. And the rotate wasn’t done. The truck pulled in with no engine light on and left with the engine light on. The service advisors knew they were down a bay. Why not call me to reschedule?
Lee and Hunter were so easy to work with! They made the whole process seamless.
Everyone is so nice and helpful
James was very nice, helpful and friendly!!
Tiffany once again made sure we was taken care of !
On schedule, well done, very professional. Very satisfied.
Great customer service!
We were kept informed of what needed to be done and how much it would cost.
Erin was awesome. It was an in and out process and the staff were super friendly and nice.
Friendly
Craig is great! Knows he stuff and very customer oriented.
Evaluated condition and informed us of repairs that were needed which was a rather extensive repair. I really liked the very detailed service report which the service department provided. Also a plus was that they washed the car before returning to me, the customer.
We loved the friendly and comfortable atmosphere where we felt comfortable in expressing our needs without being pressured! Driving away with exactly what we wanted and with terms that fit what we were looking for made us both happy!
Service department was super nice and helpful. Dwayne was great
Friendly and knowledgeable staff.
It was wonderful! They are a great team and quick and efficient
Staff were knowledgeable and helpful. Greeted upon arrival. Wait time was longer than expected but overall service was great.
Highly recommend!!
Probably the easiest car purchase I’ve ever had. Great salesman, went out of his way to make sure that everything was handled in a timely manner. The car is a little intimidating! Going to take awhile to figure everything out.
Liked dealing with Errin
Slow 2 hours for oil change and rotate with an appointment!!
Easy to deal with the entire process!
Hreat
Love you folks, super service, great check in, and everyone is friendly, wouldn't go anyplace else.
Tasha was great. I messaged her about a recall, and she promptly addressed it. She also asked if I needed a ride to work, which was very attentive of her.
Marky Mark is the best!
(Translated by Reputation) On the<br/><br/>(Original) Na
Outstanding
Paris Chevrolet was a 5 star rating!! They went above and beyond to help us out, let us look, and helped us out on figuring out which vehicle we needed to fit our needs. Errin Farley was extremely knowledgeable, patient, caring, and was a huge assistance with all of our needs. He has helped us with our last 2 vehicles and we will continue coming back to Farley.
I had my vehicle in for service on July 1 and subsequently found greasy fingerprints on the headliner of the roof. I brought it to the attention of the service department the next morning, and they took it to detailing and had it cleaned within a few minutes.
Hunter was great! No sales tricks or pressure.
The service rep attended to us as soon as we arrived which was about 15 minutes before our appointment. The waiting room was clean and comfortable
The sales team was very friendly. The salesman we purchased from did his best to make sure we were completely satisfied with our purchase.
Well you see, Paris Chevolet is one of my families here in Paris, Texas. That is how they make me feel. I never have to worry about my car getting what it needs to operate and function at it's highest level.
loved the quick service
Everyone at the dealership was very welcoming. Our salesman, Logan Thompson, was friendly and very courteous. He spent time going over all the car's accessories to make sure we understood how they worked. Jwan, from the parts department, came out and helped with ordering the steps for my car. Andy Watson assisted with our warranty. They stayed late to get everything completed. We never felt rushed. The whole car purchase went smoothly. I would highly recommend Paris Chevrolet.
It was quick and painless procedure
Keldon was great and service was exceptional!
Everything was good.
Kept me updated the whole time, the tracker is a nice touch
Always very positive and helpful
Very helpful!
Did not have an appointment, but we enjoyed visiting with other customers while we waited. Good service, good Kona ice snow cones.
Easy and enjoyable! Great customer service. 5 stars to Hunter Carter.
Kel was wonderful, kept in contact, worked hard for our business and was so friendly and upbeat.
They did a great job. Highly recommend.
Great experience! Talked to several other GMC dealers in my area with this dealership providing the best overall price as well as friendly and knowledgeable staff. I will definitely recommend anyone looking for a GMC to try this dealership.
Was misinformed of duration of service. Won’t be allowing Morgan to be my service rep in the future.
Great quality and service
The dealership was extremely friendly, made us feel right at home. Sebastian, our salesman was phenomenal and very polite and kind. Grant was amazing as well. We would recommend this dealership it was a 20/10. No pressure at all!!!!
We had a great experience the guys are all super knowledgeable and kind!! The free ice cream and popcorn never hurt as well!! Keep up the good work guys and you know you will see you again!!
Friendly and courteous
Nice staff and work was done in a timely manner.
Keldon was great! He walked us through the whole process, made it very easy.
Logan was very helpful in communicating once the exact vehicle I was looking for had arrived and when we arrived to drive/purchase it was very quick and effortless. He was very informative on all the new technology inside the vehicle. Definitely satisfied and will recommend to others.
We recently purchased a new truck from Paris ChevroletGMC, and the experience was outstanding from start to finish. Our salesperson Sebastian Guzman, was excellent. He took the time to walk us through all the trucks technology and set everything up for us- something we really appreciated as we are not very tech savvy. Everyone we interacted with from the finance person to the General Manger were friendly ,helpful and professional. It is rare to find such great customer service across the board. Highly recommend this dealership.
Chance was awesome to work with and Paul in finance was a 10 out of 10.
I have been dealing with Hunter for 4 years now and he is absolutely the best salesman around. Thank you again and I hope I don’t see you so but probably will lol.
This was an unscheduled event. I had a problem and they fixed it. Great!
James in the service department went above and beyond to help me in my time of need! He was very knowledgeable and concerned about keeping my 2025 GMC Acadia Denali on schedule for its first service. I live 2 hours away so it’s not easy for me to just come in anytime. He made special arrangements to make sure my Denali was serviced in a timely manner that day. Everyone was friendly and did not act upset by the work-in service call. The lobby was temperature was cool (just how I like it on a warm day) with comfortable chairs and easily accessible bathrooms. I felt at home and safe while waiting. The follow your service app/text was also helpful. When service was completed a nice man showed me to my Denali and went over the service findings and what jobs were completed. I am very impressed with Paris GMC, hands down the best service I have ever received anywhere in my 30 years of vehicle purchasing. I would also like to add a shout out to my salesman who sold me my 2025 GMC Acadia Denali, Mark Ritchey, Mr. Get it done! You should be proud of your dealership and your outstanding employees!!
Hunter was great very imfo
Great experience, the team handling my new purchase was amazing and really felt like they did me right! Courteous service with refreshments all the way down to walking me through the controls of the vehicle and even assisting with setting up Onstar and the infotainment system! Thank you for making this an easy and pleasant purchase.
My salesperson was very friendly and helpful.
My appointment was scheduled for 3:45, we got there early..They got to us and had us out of there in no time..All the employees were all so nice offering the kids water, popcorn and ice cream..
My vehicle was scratched in several different places while in service. This is the 2nd time it has been damaged after being at your shop!
Quick Turnaround, James went out of his way, had the dropped at my shop service was done
Awesombroso service Dwayne was really helpful!
Everyone was very friendly and helpful and the service on the truck was done very quick!!!
As always, it was top-notch. The customer service—from greeting me in the parking lot until I picked up my car—was so welcoming and efficient. Thank you, Paris Chevrolet!
Great !!!
Made the process simple and easy
Problem was quickly solved, more importantly was the explanation, very thorough
Everyone was very courteous and kept me informed.
Someone adjusted my seat just to move inside to have oil changed
Love the staff at Paris Chevrolet, they aways treat me well.
As soon as I pulled into service, I was immediately greeted and taken care of. They quickly came out took outside and inside pics of my truck, then put plastic over my leather seats. Right after, they drove it into service building. Best service I've experienced vs other dealerships.
I came to the dealership to test drive a car found out that the car was not there because the owner of the dealerships mother was driving it, so I was unable to test drive it. I ended up buying a GMC Acadia evolution and was not happy to find out it only had a four ply tire on it although Preston, the young man that was helping me with the buy was very patient and helpful. and did his best to make me happy. although I have learned a lesson, I will never buy another vehicle that I cannot put a 10 ply tire on.
We were in and out in a timely manner.
Great service and deals.
James is the best! He’s very knowledgeable and friendly and always does whatever it takes to get things done!
I hate to leave a bad review after I left such a good one months ago when I originally bought my car from here..... but their service department has TERRIBLE communication skills. not only did they fail to mention I'd be sitting in the waiting room for 2hrs & 40min for a simple oil change but they also failed to mention they were adding on a service that ended up costing me $327!!!!!! You need to communicate these things. that's a lot of my time wasted and a lot of money that's now gone. ridiculous.
Service was quickly addressed and administered.
great communication, service was done when expected.
Very friendly service department
Great setvice
Very easy and favorable
Friendly and efficient
Fast friendly service.
Service personnel were very friendly and helpful. We always enjoy visiting the Paris dealership.
Everyone is so nice . Great service
James was on point, very informative, advised me on other services I needed, and helped me get out of there within an hour.
I arrived at the dealership and there were six vehicles in line ahead of me. I watched all five advisors meet and greet the customers at their vehicle and perform walk around. It was absolutely beautiful to watch that happen. When Morgan approached my vehicle he didn’t take any shortcuts. He did his meet and greet, he built rapport, he did the vehicle walk around with me and then lead me inside so he could check my history to see if there were any other recommendations. Once that was complete he had me sign the repair order and then I received a text letting me know I could communicate either by text or by phone call which was awesome. I absolutely love the experience and I’m so excited for the rest of our customers to experience this as well.
Awesome customer service!
Tiffany was great to work with, very professional, in and out in an hour.
great people 5 star dealership in my opinion
James is always professional. Provides updates throughout the service appointment.
Prompt and efficient service department
I felt I was treated with respect by the salesman, Kel, and he made the process smooth. I feel I received a great price for my new car and will trade with this dealership in the future.
Dwayne, my representative was MOST helpful editing my visit! Since all my “ old guys” retired, he is my new “ go to” fellow!!! I hope y’all appreciate him!
Had truck in your shop two times to fix loose door and it is still loose
No problem
It was a pleasant experience and they took care of my needs
Logan was excellent to work with during the process
Free oil change for life. No problems were experienced.
SeeBass was awesome! Quickest, and easiest time buying a car!
I woke up to go to town and discovered i had a tire going flat. I called and spoke to James in the service department. He was very cordial and told me to head over to him. He said it was Saturday so they would be closing early, but he would get me in. Sure enough, he was true to his word. I was on my way with a repaired tire in a reasonable amount of time. That's why I'll continue to so my business with Paris Chevrolet! It's the professionals like James that make that possible.
All staff were very friendly and helpful. Mark Ritchey was very patient with us and did an excellent job finding for us what we were looking for.
Great fast service with upfront pricing. Thanks Morgan
I purchased a vehicle at Paris Chevrolet because of the service department. They are amazing people who treated me like I was special every time I visited there with my previous vehicle.
Too expensive
Mark is the best! Always a pleasurable experience to purchase a new ride from Paris Chevrolet!
Fast, friendly service , who could want more.
Wonderful people with great service.
I have purchased several vehicles in the past and this was the best experience I have ever had with any dealership.
Wait time was 2 hrs even though I had an appointment. Very disappointing.
Sebastian was so patient with us. Very accommodating. Never a push. Wonderful salesman. Ethan was a leader and also very accommodating. J.t. knew his stuff!!!! We will always buy Paris Chevrolet to support local!!!! Pam Williams
Chance Henderson did a great job. He was very professional and explained everything about the car where even a old woman could understand. My good friend Kim Ledbetter helped also. Thanks to both of them for helping me choose the perfect car for my granddaughter.
Everyone was friendly, courteous and professional. It was a enjoyable experience
Fast and easy to deal with Logan and as a great sales rep!
Morgan was great! Check in was smooth, listened to concerns, and check out was smooth. I came in for a basic oil change (45-1hr max), made an appointment for 3pm to make sure the dealership was prepared so I didn’t have to leave work early and get it done using my lunch. However, it took 1.5hrs to complete.
Great dealership to work with!
Good overall experience
Better follow up on parts. Vehicles too long in shop
Everything is great with exception to how long it takes for an oil change. I scheduled ahead so that i wouldn't have to wait in line to get an oil change. I also indicated i would be waiting for my vehicle while the oil change was performed. The issue is, first it shouldn't take an hour and a half to change the oil even if they do a whole vehicle inspection. In this scenario, my truck has 2600 miles on it and no complete vehicle check is necessary. I had an 8:15 am appointment for an oil change only, received my truck at 9:30 am. The reason i scheduled ahead is because i have to work and needed the vehicle as quickly as possible, if only i knew it would take close to an hour and a half, i would have made plans to be picked up. Also, just want to pint out, everyone was very nice and i have no complaints other than how ling it takes to change the oil in a truck, i can change the oil and rotate tires myself in just over 30 minutes, for reference. Only reason i even bring to dealership is because truck is under warranty and oil changes are free. I am not complaining, I'm just letting you know things should not take so long.
Initially, we may have had a misunderstanding, but in the end everything went beautifully. I have a beautiful pickup and connection with my dealership. I feel well taken care of.
Great selection and individually friendly staff. A bit too aggressive sales people from the moment of arrival - but that is just my taste. Great sales support once I had made my choice. I did feel a bit in the dark on how the total price changed throughout my visit so from signing the first agreement to trade my car in against a price on the new vehicle to actually seeing the final numbers on the GM Financing papers did seem very intransparent.
Paris Chevrolet service department is the best. I bought my car in 2019 and have had my oil changes regularly and everyone is always kind and courteous and very helpful.
The staff is excellent, especially Mark Ritchie, who always takes care of us.
Sales team was great to work with. Best experience I’ve had with a dealership
The sales team is courteous and knowledgeable.
Great Customer Service.
Customer service was amazing!! Everyone was friendly and very helpful!! Recommend these guys for sure!
Very courteous, very professional, paid full attention to me when talking to them.
I was there for a recurring problem. It was misdiagnosed. My problem was an EVAP vent valve. The service advisor tried to tell me, after waiting 2 hours, that it was a fuel control module at a cosr of $581. After I inquired about the EVAP issue, she went and checked with the technician, then told me we'll get you fixed up. After 3.5 hours, I was finally on my way with no further mention of the fuel control module. Suffice it to say, I'll not be using Paris Chevrolet for any further issues.
Very professional, quick service and answered all my questions.
Quick and easy! Always very friendly service and they go above and beyond
Great experience with this dealership.
Dealership was great! Logan was an excellent salesman and the staff was very friendly and helpful.
As usual, it was amazing! Excellent service and friendly employees.
My service was performed in a timely manner. James Forbes was very helpful and suggested maintenance services that were long overdue. I notified him that I needed to be done by a certain time and he (along with the team) made sure that I was out right on time. He was very courteous and friendly. I was very pleased with my entire experience at your facility.
Great service
My experience at Paris Chevrolet was absolutely amazing. Mr. Mark was the best salesman I’ve ever worked with. He was a true joy from start to finish. He took the time to listen to what I wanted, explained everything clearly, and never once made me feel pressured. His professionalism and friendly attitude made the entire process smooth and stress-free. Without a doubt, it was the best car buying experience I’ve had to date.
It was very easy and helpful.
Quick and easy
Between Kel and Sebastian my experience was amazing and I’ll definitely recommend people to come see them for a new vehicle.
Prompt courteous professional
Super service, great people, why deal with anyone else.
Everything was handled by Mark with dear friend Butch very professionally. I appreciate all that was done to make this happen!
While I did wait 4 weeks for replacement part, this was no fault of the dealership. Weekly communication was great.
Michelle greeted me and got me checked in immediately.
Wait time is way too long to get an oil change even though I always have an appointment. I need my TPMS fixed and their quote was outrageous. My tires need to be replaced soon, if I was the service person, I would have suggested waiting to replace the sensors then, dave $250 labor cost! I need to post on yahoo reviews!
Excellent service
You were very kind and helpful. Went over everything on our truck and answered any questions we had. It was a very pleasant experience.
It was okay but took way too long.
It should not take three weeks almost four to get an appointment. It does not take long to change the oil.
I've always had a good experience, but this time they replaced my tire valve cover. I have personalized cover on each tire.
My salesman, Keldon May, was friendly, personable, knowledgeable and a great help. Everyone at the dealership that I interacted with was very friendly.
They where very easy to work with
We had a wonderful experience at Paris Chevrolet. They were very attentive and answered all of our questions.
Sebastian & Ethan were the absolute best to work with!
I scheduled an oil change for 8:15 am. I had to wait 2 hours. This is very frustrating, especially when you have an appointment. I feel the dealership does this on purpose, so not many people will utilize the free oil changes—just my opinion.
Great car buying experience. No high pressure sales.
Best vehicle buying experience we have ever had!
Nice and friendly. We didn't have to wait long. The service was good.
Convenience, speedy, friendly personnel. Very nice atmosphere
Keldon was an excellent salesman. My wife and I had the best experience with Paris GMC dealership. Top notch service from start to finish.
Fast and friendly!
Friendly staff, knowledgeable! Great deal,
Everything went very well. Took longer than usual but they gave us a free car wash. My husband thought that was a nice gesture. I appreciate the service!
My Salesman Hunter did a wonderful job! He made sure I understood the entire process. I really like my services I received! Thank you!
They were very timely with the work to be done. I was told it would be 2 to 2 1/2 hours. Our appointment was at 8a and they were completed a few minutes before .
Good customer service. Very smooth and fast. Very pleased
!!!!!!!!!!!!!!!!!
Very professional and very helpful
The staff is great and welcoming
Very good!! Errin Farley is like a family friend. This is the 3rd vehicle we have bought from him. He is so cordial and respectful.
Very good and friendly
good
Always great service!
Great service!
Friendly guys
Hunter is the man! Very acommadating for me and my wife and 2 month old.
I have received the absolute best customer service from this dealership since purchasing my first vehicle from them in 2023. Since that time I have purchased another vehicle and just did a trade on the vehicle purchased in 2023. I will continue my business with this dealership even with this little bit of distance from my house. Andy and Sebastian are awesome.
Everyone is so polite and helpful. The waiting room is nice with snacks and drinks.
I have had, and continue to have excellent service at Paris Chevrolet.I have been dealing with this dealership for the past 5 years and will continue to do so. Maintenance is quick and dependable. The service managers are the best in the business. They are professional, courteous, and willing to go the extra mile to make customers want to return. I know them by name through years of experience.Shout out to DeWayne, James, Morgan, and Tiffany. Great Job !
Everything from customer service to phone etiquette is awesome!
Very prompt. Checked me in quickly and called me before I even thought they would.
very friendly and helpful
Called on Monday because of an issue with my 2021 2500HD. Morgan took my call and was able to schedule me am appt on Thursday. I arrived a little early snd I was immediately greeted by Morgan. He told me there was coffee and pastries in the waiting area. The problem was expected to be a tire balance so all my tires were removed and balanced. I was done in just about an hour. I left and drove the truck for a few miles. No more problem! I'm always pleased with the folks at Paris Chevrolet. The folks in the service department, particularly Morgan, always try their best to make sure I feel like I'm important!
Well went in for a oil change and then my car came back with the left side passenger back door with a big old dent in it with your mom and Lena them backing up into a pole then had to go to the body shop to get fixed.
Good
Very nice people
I was talking to about seven other dealerships. I chose y'all's dealership because Chance was straightforward. The truck I bought wasn't even the one I was originally looking at. He never tried to oversell me on anything. He listened to what I wanted, explained what he had, and then matched me up to a truck that met my needs and budget. Then once we had an agreement he had the upgrades I requested installed on the truck. All within the short window I was working with. No gimmicks, no bait and switch, no bs. He simply conducted good business. Thank you for that!
Service appointment. Everything went perfect.
Hunter was super helpful throughout the whole process highly recommend!
I was in and out very quickly! Great customer service!
Sebastian and Ethan was great!
Experience was good problem with truck found
Excellent service and friendly!!
Had an appointment to get my oil changed at 1:30. On time right away. Upon check in I also asked about my car-play not hooking up when stopping and restarting my car which has happened for a 20 months. They said with no appointment on that item it might be tough but would see what they could do. Which I understand as the tech guys are super busy. I travel 4 hours to this dealership so was hoping to get it all done in visit. After two hours my vehicle was done with a reset done on the radio system as well. All seems to work great so far. Great Job to the service department. Really appreciated their help. This is why I drive 200 miles to get my service done. I also did buy my car at this dealership and free oil changes don't hurt that decision either. 5 stars for sure Thanks to Morgan and the Outstanding Service Department.
Very friendly and professional.
Errin was efficient, courteous and professional. This is the 4th new vehicle I have purchased from him and he has made every experience great!
The only reason I didn't give 5 stars is that it took 3 hours for an oil change
I can honestly say that I have never had such a pleasant experience buying a car. Craig was fantastic, the paperwork was explained very well and everything just went smoothly.
Excellent service every time I have visited this dealership.
Great customer
I was advised upon early arrival to appointment that there would be a wait as the staff was running behind. A fellow that first appeared to be a customer entered the waiting area where I and two other women were. Soon after hearing the two other women discussing how long they had been waiting did he advise that the staff was learning new software/updates. Too, my vehicle 2022 GMC has 40000 miles and Ms. Hudson stated at checkout that I needed to consider engine decarb. She actually stated it should have been done at 20000 miles. I researched that and lost a bit of trust in the dealership. It was never mentioned regarding the 2019 Chevrolet that I purchased and serviced at the dealership. Too, no one mentioned that dash light for day running lights was absent and needed to be repaired.
I had a 1100 am appointment for routine service. Morgan greeted me promptly snd got me checked in. He kept me posted on the progress of my service so I always had a good idea of when I'd be done. I was greeted by everyone who saw me. I was also offered refreshments several times. It was very busy but I was in and out in a reasonable amount of time. Morgan walked me out and made sure my vehicle was ready to go. I will always be a loyal customer of Paris Chevrolet. Thank you, Morgan.
Attentive to detail and thorough in service explanations.
Went smoothly.
This is my third vehicle from Paris GMC and I don’t think I will ever go to a different dealership! The best of the best!
Took my vehicle in on time and was done within a reasonable amount of time.
Great
Made a deal over the phone and they were accommodating and easy to work with.
Little to no help nor explanation with any questions I had. The manager Danny used 0% customer service and 100% authoritative behavior over a customer whom is simply asking questions about the bill I was charged what I signed to give them consent to charge me and once paid I asked for the scanner diagnosis sheet that I had paid the service to do the manager refused to give me a print out and tried to convince me there is no such thing as a “magical device that can diagnose your truck”
Brought my truck in over a vibration issue they put it on their machine figured out what it was and told me all about it very professional guys very informative I would definitely do service there again I dealt with a guy named Dwayne excellent guy
1.5 hours for an oil change is a bit much. Then they wanted to do a "decarb". Never heard of that one. My car only has 10,000 miles on it. I said no. Then they started to see why my horn does not work. Wanted to charge up to 240 for a diagnostic. I said "why don't they check the fuse first". They begrudgingly did and sure enough. Bad fuse. 20 bucks. I will not be back
Got in on time was up front on didn't needed done at the moment.
Easy to work with and fair minded. It would be helpful if you had the floor mats in stock so I could have placed them in the truck when purchased
Excellent customer service
Great customer service and friendly, professional staff all around
100% satisfied
Service writer was excellant.
Great service Thanks
No issues
Fast service
Really took care of me, great customer service!
They took great care of me!
Appointment was timely, staff was friendly
Michele started me in right direction for having my vehicle serviced. She was very helpful and empathetic.
You always take good care of us. James is always professional, but yet personable. He is tops in our book!
I don't know why you are sending me a review. I haven't been to your establishment in many years.
Great salesman, with an overall great approach to working with people
The Paris Chevrolet team was awesome!
Nice people. No pressure
My Service Advisor, Grace Kuykendall, was very attentive, professional and knowledgeable. My issue was diagnosed and corrected efficiently. Grace looked into my ALLY Insurance and made sure the issue was covered. ASE Bart Hadley, also checked on my car, as he does each time I have brought in my vehicle. I am very satisfied.
Good and smooth
Dealership was friendly and helpful
Everything went well
very professional crew treed people wed respect
Everyone was easy to work with, truck was ready when I arrived and we took care of paper work in a timely manner plus went driving to see how the truck operates
Everything went great.
Morgan worked diligently with our warranty company to ensure that the necessary repairs were covered. He took the time to thoroughly explain the situation and provide all required documentation to the warranty provider. His persistence in following up and advocating for our case made sure that we received the full support we needed. Thanks to his efforts, the repairs were approved without unnecessary delays.
Called Tiffany she got me right in the next day and got the truck done !! I always ask for her she does an excellent job as the service writer!!
Fast and friendly service
Alway great service
Brian was awesome. Helped every step of the way to make sure I got exactly what I wanted!
Ok
Everything good
It was a great experience!! Thank you so much.
Simple final inspection, without appointment! Thanks!
Friendly and I didn’t have to wait long
It was very good experience and I didn’t have to drive to DFW market to get the same grey Prics
Always exceptional work, fast service, and great communication.
quick and easy
N/
It was great!
They did the work I asked them to do. I also received a trade in value on my truck to start this process.
Oil change
Service department has been great
People were nice and friendly service was good also!
Went in for oil change everyone is so nice
Still have not addressed the noise I have coming from my motor.
I bought a truck
James is the absolute best and always assures I am taken care!
My wife, Sharon called Hunter Carter at the dealership and scheduled a time to come see him and test drove the 2024 Acadia Elevation and she liked it. Hunter sent her the information for the credit app and we completed that and got approved. Hunter met us on his day off to complete the paperwork and let me drive the Acadia and got us right in to finished the deal. Not many salesmen would have come to work on their day off. Hunter had it cleaned up and ready to go over on Wednesday and he was on spot explaining about the Acadia.
Errin Farley is our go to salesperson? he takes great care of us if we’re looking for a Chevrolet or GMC. Paris Chevrolet is our place to go
Easiest car buying experience I’ve ever had. Brian did a great job.
Fast to do the job and did it good !!
Scheduled free oil change and inspection.
Paris Chevrolet GMC worked with me to secure the vehicle for my wife. They held the vehicle until my busy schedule would allow me to make the deal. My salesman Mark Ritchey, finance manager Andy Watson and the rest of the staff we very friendly and helpful. I will definitely shop them for my next vehicle purchase.
Brian always find me my dream car no matter how hard it may be to find.
It was great
Great experience
Mark Ritchey is the best!Probably the best experience we've ever had at a car dealership. (and love our new chevy truck!)
Goo
They had it ready when they said they would and kept me informed about what my car needed.
Very timely and good work
As usual, I was taken good care of. I arrived on time, and you started work on time. I had a pleasant wait in your showroom. You came and got me when my truck was ready, and you applied all the discounts I thought I had coming. Everyone I encountered was pleasant and accommodating. An A-One experience as much as a service appointment can be.
Great service no hassle
The sales people were friendly and professional. It was an easy transaction
Staff is courteous and helpful. Service was performed in 2.0 hours which is acceptable.
Brian did an excellent job!!
Nice place friendly people Services all. My vehicles Buy.my auto's.at this business
Friendly, Fast, and Convenient!!!
Service was good. But the waiting was long.
always the best!!
I was kept well informed about the progress of my truck. I was also informed of any service that was needed at this time. The staff is friendly and accommodating.
You were able to find the exact vehicle I was looking for and actually bring it in from out of town the same day. The transaction was completed in a timely manner and went very smoothly. The sales rep actually worked on his day off to find the vehicle.
Very good
What a great experience it was at Paris GMC!! Stephen and Sebastian are two awesome gentlemen! They are both very knowledgeable about all the vehicles. Sebastian knows the electronics very well. Then, to my surprise, I received an awesome gift in the mail with coffee, cookies and a mug!! These people are so awesome!! I recommend Paris GMC to anyone looking for a great vehicle and customer service that goes above and beyond to make your visit special!!
Brian was great. He was up front and honest. Answered most of my questions on the phone. Everything was straightforward exactly as we had discussed on the phone. Andy was also great and made the financing part easy. I hope to not have to buy another car for a long time ;), but if I do, Paris GMC and Brian will be the first place we call. Thank you guys. My wife is very happy!
Great service.
Always a great experience!
Mark a Ritchie was a pleasure to do business with. The entire staff was kind and polite. Will definitely purchase here again.
Very friendly and helpful atmosphere. No pressure to buy ( this is what customers want, not pushy sales pitches). Mark Ritchey was very informative and great communicator.
Great place to have service work done!
Easy and thorough. Hunter explained everything about our new vehicle and could answer all of our questions
Good job
They were very helpful, nice, courteous
We got a change oil light and we have planned a trip soon. So we called and they said come early this week. We got there around 730 am. And they were able to get us out around 930. We really appreciate that. Keep up the good work.
great place great service james is the best
The process was quick, everything went smoothly and the price was reasonable.
Lindsey was a great help
Great people, great service, and the only place I go to have work done.
I always receive prompt and courteous service at Paris Chevrolet. They are a pleasure to deal with.
We are grateful for the offer which influenced our purchase, oil change/tire rotation for life! That said, two or three time, we have had a bit of a challenge in getting a timely appointment. In those cases we were told it would be three weeks before we could bet the oil changed. The most recent period between oil changes, we have done quite a bit of traveling and when we received an alert to get the oil changed, showing 15-18%, we again were told it would be at least 3 weeks. Our actual appointment was 11/8, but another short trip concerned us with the lower percentage number and we called and were told to bring it in as a ‘work in’. It was at the shop before 8 am, I believe last Wednesday, and wasn’t ready til after 4:30-5 pm when we arrived, but we waited a few minutes. That said, I’ve been told by Paris Chevrolet personnel that those of us with ‘free oil changes for life’ are put at the back of the line for service—that may not be true, but it sure feels that way based on our experience. I’m sure the shop is busy but I am grateful for this benefit, just not the delays when I can info to multiple oil change places or other dealerships for 1hour service. Thanks for taking care of us, but if there is an easier way to get attention sooner for this routine service, please let me know. Thanks!
Was treated very good
Awesome laid back experience! David went above and beyond to make everything go smoothly!
Saw the truck online. Emailed to verify availability. Truck was ready for me to test drive when I arrived. They had all the paperwork ready quickly. Financing was hassle free and expedient. Truck was detailed and topped off, ready for me after signing. My salesman gave a detailed overview of the truck prior to me leaving. Outstanding buying experience.
Chance did an amazing job helping us find the truck we was looking for he went above and beyond! Probably the best buying experience I have had at that dealership.
They are very nice. The only complaint I would have would be the wait time. It can take 11/2 to 2 hours just to get an oil change.
Everything went very smoothly
James was and is always very personable and professional. Always explaining things where I can understand them. I like to always deal with him
Great
Staff were courteous got us in and out in a timely manner.
Friendly service
THEY MADE EVERYTHING EASY FOR ME, THIS IS GREAT CUSTOMER SERVICE
It was good, everyone was helpful
Everyone was so polite and Preston was so helpful from start to finish. Will surely tell everyone to go there for a new and used vehicle.
Hunter made it incredibly simple and worked with us since we were 6 hours away, he made it quick and easy to do everything over the phone.
Chance & Hunter were both amazing. So helpful & I appreciate everything they both did to help me get into my brand new car!!!!
Fast, friendly service and a nice waiting room.
I scheduled an appointment for a recall & courtesy oil change/tire rotation. Upon arrival, the service staff efficiently checked-in my vehicle and began service without delay. After check-in I was personally escorted to the "service waiting" area. The waiting area was very well maintained, included complimentary beverages, and service updates displayed in "real-time" on monitors. Upon completion of my scheduled services, my vehicle was returned to me in the service drive with a sincere thank you and a complimentary carwash voucher from a local vendor. Thank you again Paris Chevrolet/GMC for a first class and trouble free experience. ct-Annona, TX
I arrived and was greeted by friendly reps. Was told how long it would take to finish my recall when recall was finished it was explained what was done and I was given a copy of what was done.
World Class Customer Experience.
David was super easy to work with in the past I have spent all day at dealership just to buy a car and I was in an out with this purchase. JT was quick in finance and they were all super nice
I in fact dropped my truck off a whole week early. My mistake completely. However Morgan was helpful and considerate the whole time. When he could have easily been upset. Got me taken care of and was happy to help me
Did not tighten door
We sat for hours waiting on a repair. We were then told that my car was being diagnosed. However, I had already had it diagnosed. Afterwards, as we are heading out of town, my check engine light came on. I'll take it somewhere else.
For an oil change with an appointment still a little slow for a waiting customer. But a lot quicker than the last one so thank you. Still was there over 2 hours.
Fast and easy
Great experience!
Great salesmanship, finance and everyone involved. Super friendly and we appreciated that.
Sales man was excellent at helping me find the perfect vehicle. I would go back to the dealership and sales man
Shopping made easy
I couldn’t be more pleased with my experience at Paris Chevrolet. David was very professional and easy to work with, helping me get the truck I wanted at an affordable price.
It was a great experience. We found the vehicle that we wanted, and it only took a little while to get everything all the paperwork done not like were you there all day trying to do paperwork.
Excellent service
When I have my oil changed, I appreciate how the technician checks for any thing that is going wrong with my truck and informs me of the problem so I can get it fixed. Always safety first and looking out for the customer.. Thank you so much.
Showed up early and Lindsey promptly checked me in and service completed in a very timely manner even tho appointment was at 3 pm and came and got me when work was completed.
They had my vehicle for over a month. Told me that my turbo charger was fine. The last thing they found to fix was the purge valve that's part of the turbo charger. They replaced my water pump, head gasket, head, some water hoses, etc. Told me it was ready, I drove the 60 miles to the dealership. When i asked the total charges, the number i was given was almost $1000 over the estimate. After waiting for awhile, they told me they took it for a test drive and that it wasn't running right and wanted to keep it. They called me a couple days later telling me I needed the purge valve replaced. I authorized the additional cost which turned out to to be a warrant part. When it was finally ready I was happy that they had adjusted my bill and it was only $300 over the estimate. After the long period of time my vehicle was in their shop, I would have thought they would have last least washed it but instead gave me a token for a car wash in town.
The service was awesome Preston Kines done a outstanding job with the sale of my Tahoe was not pushy very professional and explained everything.
It was a wonderful experience from start to finish
Pleasant, fast, painless
Fast and professional
Easy going good staff
James my service advisor was very professional and helped me get my service work completed on time since I had to leave town as soon as the work was completed. I had to bring my pet with me since I live an hour away. I'll continue to bring my repairs and maintenance work to this location
Everything went great
Very friendly and on time
Everything is good as always.
best of the best!
I used the text service request for the first time. James responded right away and took care of my needs. Great tool for customer service. James is always the best to get me taken care of when I come in for service.
Very friendly and no pressure
Ibrealized I had a tire losing air on my 2023 Acadia so I called Paris Chevrolet to have it looked at. James in service took my call and set me up with an appointment that was much sooner than I thought it would be. Whwn I arrived at the appointment, Morgan met me and got me checked in. I waited in the lounge and within what seemed like a very short time, Morgan came and got me. He showed me a small piece of wire that the technician had found in my tire. I was on the road in about an hour. Paris Chevrolet always can be trusted to take care of their customers, and their vehicles. They will always have my business!! Morgan and James are a definite asset to the dealership.
Had desired product, sales and finance was knowledgeable and efficient
My experience was great. SeeBass and JT are easily the best guys i’ve ever dealt with at a dealership. Great Job👍🏽
Super friendly folks and quick service!
Never went to the dealership, but I had excellent service over the phone.
Great service
The staff had my vehicle ready very quickly and delivered it back to my job for me. Excellent customer service!
Long wait to get in for a service, working 14/14, I only have a window for a few days. Service took over 2 hours to complete and wasn’t able to program the radio from a update. A few suggestions would be hire more help or a better service manager!
We asked for Mark Richie. He was with a customer so he gave us to Craig. We worked with both of them and they both did a great job.
So helpful in getting our service completed! They are always so courteous!
This is going to be my lifelong dealership because they are simply the best
Mark worked with us on our new 1500. He was very knowledgeable about the truck and all its features. He showed us multiple trucks and we picked the one that we liked the best. He made our buying experience great.
Always professional
I feel like I got a good deal and the salesman was really helpful and there was no surprises everything was good
Great!
Paris Chevrolet is an excellent place to buy vehicles and I would recommend them to anybody.
Great place friendly atmosphere
courteous and friendly staff, quickness of the maintenance of my vehicle
David was great salesman. Had me in and out in a timely manner
Timely manner , friendly staff especially Morgan, great service
Everyone was very helpful and responsive to my concerns
Service was fine but they recommended some repairs and said they would get me a report and estimate. I have yet to hear back. I'll probably seek that elsewhere.
Always kind and polite to this old woman. Never any issues
Brian was great from the start. No gimmicks!
Oil change
Everyone was friendly and helpful. The color we wanted wasn’t available but as soon as it came in they called us right away to let us know. We love our car and have had many compliments.
I had scheduled a routine oil change two weeks prior. I arrived a few minutes before my time and was greeted promptly by Morgan. He gotnme checked in and I went to the customer lounge to wait. No less than five employees greeted me in there and asked if I needed anything. They all offered fresh coffee and donuts. It wasn't long at all when Morgan reappeared. They had checked my in cabin air filter and rear window wiper blade and found them needing to be replaced. It didn't take much longer is seemed for them to be done with my vehicle and I was on my way! I'm always impressed with how I'm treated at Paris Chevrolet. It will always be my "go to" dealership for service and new vehicle purchases. Morgan is a valuable member of your team!!
I’ll drive 110 miles round-trip to get my vehicle serviced at a dealership which I did not purchase this vehicle. I have purchased a vehicle at this dealership before and was very pleased with my service. The 2022 GMC that I currently on I would’ve been happy to purchase it at Paris GMC However, they did not have the vehicle specifically that I wanted us. The GMC was purchased out of state. I live in Mount Pleasant and I could use Toliver for my vehicle servicing, however, much of their staff in the service department is still the same as when it was Sisk and that was not a good fit.
Great Experience. Knowledgeable, Professional, and Responsive Staff.
Very enjoyable process
Well the sales Man Chance ask me to give him a chance, and I’m glad I did. Honest, knowledgeble I would deal with him again, finance department was good too.
No
Professional Courteous
Great staff with a customer service mindset. Very helpful.
Service not good at all took my car in on June got it back 2 1/2 months later just cause they didn't now how to put my sun roof sealers,no communications. Etc
Great people
I was stranded and they went above and beyond to get my truck towed and put me in a loaner while waiting for parts.
Friendly, knowledgeable and always explains the process and problems. I have always said I could not ask for a better dealership.
Great customer service
Craig did an amazing job. He was able to get us exactly what we wanted.
I waited in the waiting room, where it was nice and cool and everyone was friendly. I had an ice cream while I waited. And Ithe service guy showed me, my cabin filter, but said it could go another round. It was very nice.
Brian Richie was a wonderful salesman. He was very professional and knowledgeable.He showed me every option the truck has and spent alot of time training me on the vehicle. I give him a 10 plus for getting me taken care of in every way possible.
My experience at Paris GMC was absolutely fantastic! From start to finish, there was no pressure or stress during my vehicle transaction. David provided a thorough overview of the truck and answered all of my questions. I couldn't have asked for a better vehicle-buying experience. I highly recommend Paris GMC and encourage anyone to visit them for their next vehicle purchase!!
Everyone is always so busy but they are the kindest staff!
I needed to get my vehicle inspected prior to registration renewal. I called and I spoke to Jubal. He said to come over snd he could get me taken care of. I was less than five minutes away. I pulled in and I was immediately taken care of. Jubal may have been at lunch when my truck was ready, but Morgan got me checked out and on my way way. I also noticed everyone in the waiting room was in a good mood!!!
Great Service as always!
Service was great. My car was serviced with no issues. Staff were also great.
(Translated by Reputation) On<br/><br/>(Original) Na
Brian did a great job!
Above and beyond
I really appreciate Paris Chevrolet GMC. They are friendly, helpful and they always make sure that you as well as your vehicle receives the best of care....the highest level of service.
Good selection of vehicles to pick from. Great sales team also,
Everyone was helpful and nice starting with Lindsay and Dewayne at the service desk to the gentleman who came to tell me my car was ready. Never disappointed when I visit.
James handled everything for me in a timely manner
They always take care of us!
Everything went smooth from start to finish.
Quick service , very nice n helpful to my questions.
I thought everyone was very helpful!
Short turn around time.
I had an appointment to get an alignment done on my vehicle. Got there went to the service desk to drop off my keys then went to wait in waiting area for about an hour and a half atleast, if not longer. Thinkin the whole time well they should be done with mine soon. Nooe not the case at all. A Lady came to inform me finally that no service had been done to my car and she wasn't sure at what point they would even be able to get to my vehicle!!! Very poor customer service at the very least in my opinion. To have an appointment and then still have to wait with no service done at all. Communication goes a long way!!!
They did what they agreed to, They were timely and friendly.
Mark and Preston did a great job in completing the deal on my new gmc sierra! Will definitely do business again at Paris Chevrolet.
Fast service and they were even open all day on Saturday so I could pick up my car!!! I love this dealership!!!
Great service! And my vehicle was taken care of.
They worked me in for an oil change as they said they would, and got me out of there within an hour. I was thankful for that.
Everyone was very helpful, explained what was needed, asked me if I wanted what they suggested and then got me out of there.
Thanks to Kim he got the perfect truck GMC 2024 Canyon Denali, I was looking for !
It was a quick and easy buying process
Went smooth, Morgan was helpful throughout the process
Takes way too long to get an oil change appointment
Was well taken care of
(Translated by Reputation) On<br/><br/>(Original) Na
Good Service
Everyone was very nice & worked with us to get us into a new truck . Took a few days but finally got it done.
the guys got all the work completed including the recalls
Greeted very enthusiastic by staff. Checked my car in on time. All staff was very friendly
He done a fine job
Prompt service
Professional sales rep. Minimum haggling. Quick paper work
David was truly the easiest & best salesman I have ever had !! He made the process so fast, effortless, and easy !! The facility is CLEAN, the staff is all friendly!! Best experience i’ve had in a dealership in a while!
Spent a lot of money out of pocket and they didn’t even wash or vacuum my car. Very unprofessional in my opinion
Aron Farley was very knowledgeable about the car I purchased. I was less intimidated and a lot more comfortable driving when I left the lot. I was bumping up 10 years in a vehicle, truck to Acadia.
Great service and personnel
Did fine
I had an ignition light come on and my vehicle would not start. My husband made an appointment for it to be looked at and diagnosed officially. His code reader said that it was a fuel pump issue. This was notated on the scheduled appointment notes. My husband hauled my vehicle to the dealership on our trailer and after a few day someone called to ask him when the last time gas was put in it because they were trying to figure out if it was an ignition issue or fuel pump module. There was many times that my husband waited for a phone call as an update that did not happen. I finally called myself on 07/23 and Lindsey was not back from lunch yet. He did call me back and I appreciated that greatly. The issue was diagnosed and Ally was contacted to see if they would cover. Lindsey kept me up to date on the status of the parts order etc. When my husband left from our home 30 mins away from the dealership to pick up my car he was asked if he could come back to pick it up the next day because the paperwork wasn't 100% ready. This was after we were told to head that way because the vehicle was ready. My husband said no, that he wanted to get the vehicle then because he already made the trip. I was planning on going to Dallas the next day to take my son back to school shopping. Instead, we go to put fuel in the vehicle at CEFCO with my 5 month old baby and 5 year old son in the vehicle. A woman at the pump next to me starts hollering that gas is SPEWING underneath the vehicle. My husband looked underneath the car and the hose was never connect back. The vehicle was returned to the dealership and my keys were left in the drop box with a note asking for a PHONE CALL the next morning. There was no phone call, instead it was a text from an employee asking where fluid was leaking from. I will not be bringing my car back to this dealership for mechanical work or ever purchasing from here again. It is the small things that make the bigger picture. If a customer asks for a phone call the least you could do is call them. My children were in the car when gas was running all over the place. This was very unsettling and dangerous. I appreciate Lindsey's communication with me and he was pleasant to work with. I am upset that the technicians failed to complete their job properly and I would like for this review to reflect on them and not Lindsey.
Outstanding service and personnel.
Brought my 2021 2500HD in for a recall repair on the tailgate. James had set the appointment up, and Morgan met me when I got there. Both of these men are why Paris Chevrolet will always have my business. The repair took less than the stated time. I'm ver satisfied.
Paris Chevy GMC is the best!!
Great bunch of professionals!
Paris Chevrolet has an awesome team! I've never encountered a negative experience. Someone is always to take care of my needs with no hesitation. Very professional and genuine company.
I dropped off and they called me twice telling me about things that needed to be addressed. Car was finished early and I picked it up. Service was good.
My salesman was excellent. Had all the answers to my questions. He was the best
Mark is always there when I need him. Love my car, thank you for letting him bring my car to me.
This is my 3rd or 4th purchase in a row from here. Brian always takes care of what I am looking for and does a great job in all aspects. Will send people his way for their purchases.
I ACTUALLY TEXT DANNY NARON AND ASKED IF THEY COULD REPLACE BRAKES AND ROTORS ON MY BMW AND HE SAID YES AND HE SCHEDULE ME AN APPOINTMENT, AND THE NEXT DAY MY CAR WAS READY, THEY DID AN AWESOME JOB, THANK YOU SO MUCH
Hunter and Mark were amazing! Great attitude, great people! I will definitely be purchasing my next vehicle from here when that time comes! Thanks again.
It was good they were faster this time but I’m not sure they had time to check everything off the list but it shows everything was checked 👍
It was a very pleasant experience. Only about 30 minutes in and out. Good coffee too!
Farley is da man
No issues.
A/C was fixed in 2 days. Appreciate your service!
This is our second purchase From Craig. He Has always made it really easy to do business! Go see Craig Head!
Fast, Friendly service. Mr Garnett was awesome! Coffee was good
Brian Richie is an amazing salesman!!! He is so helpful and accommodating.
Chance Henderson made the process of finding and purchasing my new car as smooth as possible. I appreciated his willingness to work with my busy schedule. Top notch salesman.
Good service
Hunter Carter was a no show at our established 9-10am meeting. I was a little early but I never saw him the entire process. Mark Ritchey w as s great. The entire team that I met was great. Mark took us on a tour of the campus and introduced us to everyone in service, parts, etc. The process was long but shorter than other experiences. Two days later I bought another vehicle for my wife. You can thank Mark for that. He isn't a pushy salesman. He was very accommodating. He found great deals for us on both vehicles. I have already recommend him to a few people who thought it would be too expensive to upgrade. Great experience. Thanks.
Quick and easy. Friendly people
Service was very efficient and quick.
Took forever to get a basic oil change scheduled. One of the perks of buying at Paris are the free oil changes, however, if you have to wait a month to get an oil change, makes it very hard to not exceed milage on an oil change. Not sure if the tires were rotated or not but I assume they were. However, Hunter my salesman, took excellent care of me. He picked my truck up and brought it back sooner than expected. I'm satisfied, it was just difficult to get in for the service in a timely manner due to the backup of oil changes back log list.
Very understanding and knowledgeable and caring and all done on time.
My husband brought my suv in to get oil Changed and filter and the left wiper. The last Time we were there we replaced the right wiper. This time he was told he had to buy 2 it has always come that way and could not just do one. If that’s the case, then why was I not given the wiper that was not used the last time? If it’s something new which she said was not, and the right wiper did not need replacing , We should’ve just been given the spare wiper for the next time one is needed! We don’t have spare money to throw around. Frustrating!
People were helpful and friendly
Excellent customer service, clean facility and cool.
Got it in and out quickly.
The service department always works with me to get my truck worked in and serviced at my convenience. They are very professional.
I had the absolute best experience purchasing a car. I was never rushed or pushed into anything. I felt like Preston genuinely wanted me to have the best fit car for me instead of just making a sale. I will definitely be back for my next car purchase and I will be recommending Preston and Paris Chevrolet to all my family and friends!
Craig will rush you through a sale not giving you all your options of vehicles. Literally rush you into a sale and tell you anything to make it happen
Mark was very nice and knowledgeable. A very good person.
Vehicle service was prompt. Met a lot of friendly associates. Loved the drinks and snacks in waiting room
Very nice service people. Friendly
Pleasant
Best place
Excellent knowledge in the sells of the truck. Sells associate's approached was friendly and inviting. I would highly recommend this dealership to anyone.
It was fast and they were very nice and professional
Very courteous and on time
Paris Chevrolet has Best People and Best Brand!!!!
Great service
So easy and not stressful!
On time service request. Friendly staff.
Good experience overall.
They were fast
Super easy and Hunter was great
When I arrived a few minutes before my appointment, the waiting room was full...but I went to the lobby, sat down and I was taken care of in less than an hour--in and out! Thanks!
Exceptional buying experience as always. I believe this is my 10th vehicle purchase from Paris Chevrolet and it won’t be the last. Spent less than 30 minutes inside the dealership. Signed paperwork, took a short tour and took delivery of my new truck.
Friendly, helpful, motivated to help/sale
My salesman David. Was a professional and patient guy. The whole dealership was friendly.
Errin did a great job and made our buying process simple and quick. No hassle like many other dealers that we have dealt with!!
Very prompt and I was in and out in no time
Highly recommend!
Friendly and courteous
The service staff did a great job of communication. My vehicle was serviced in a reasonable amount of time. Staff was friendly, professional and courteous.
It was great friendly people
Great service.
Salesman was very nice everyone there was friendly and the transaction was fast
My vehicle never stays outside and I take pride in keeping it clean. Apparently it sat outside the 5 days it was at the dealership, it sat outside and when I picked it up, it was filthy, I was ashamed to drive it home! The dealership should at least rinse vehicles off after having them several days before returning them to owners.
Very nice people.
the whole process was very smooth. Erin kept me informed throughout the process.
Amazing
Very clean great customer service
Called for an appointment and it was 3 wks out. Took appointment- still there 1.5 hrs. Just always takes so long
It was wonderful
Came in for oil change with an appointment took 2hours 30 minutes this in my opinion is not very good
I first dealt with Hunter over the phone on a truck I saw on the website. He gave me direct prices over the phone. Drove up to look at it and take a test drive. Signed all the documents and he took me to return my rental vehicle. The whole process was pretty quick and I drove it home that day. It all worked great.
Had a good experience
We had a great experience at Paris Chevrolet. We appreciate everything that Brian did for us.
Had 10:00 am appointment for oil change and tire rotation. didn’t get through until around 1:00 pm.
Great experience all around. Two great salespeople who took time, answered questions and did all they could to accommodate
Took less time than I thought it would.
Friendly and accommodating
Had my oil changed and appointment time was completed on time and all the technicians were very courteous and prompt in their jobs. Had a dirty air filter and was shown the old one before it was changed out. Have bought 4 new trucks from Paris Chevrolet since 2003.
Fast service. 8:00 appt. Coffee & tv while you wait.
Had a defective latch assembly on rear fold down seat. They removed rear seat and ordered a replacement part. Part did not fix problem, so they ordered another part. Months later I finally got tired of waiting for a call, so I call dealership and I am told seat has been repaired for some time. Why was I not notified when the seat was repaired? I then go in to have seat installed and find that they damaged the seat so now I have to wait even longer for parts because they damaged my seat.
Staff is so friendly.
Good experience.
Salesman and staff were great.
Got my car in timely, explained all work done and gave me a copy
Always a great experience! The guys always go over the top!
Service manage was extremely rude to my husband when he asked to change what I said.
Everyone was exceptionally friendly and helpful especially Tiffany Hudson my service tech !
It was my first time purchasing my own vehicle and it was a great experience. My salesman, Hunter, was great to work with and very knowledgeable when I was asking questions. He asked me what I was interested in, gave me different options, and stuck with the plan.
Fast, friendly, helpful.
I made an appointment for an oil change, and arrived before my appointment time. Then I sat for almost three hours waiting for my truck. I found out later that the service people decided on their own to take care of a recall, without notifying me, or asking if I wanted it done. I was on a time schedule and really didn't have time to wait on the recall but I had no idea what was going on.
N/A
Great
Service and staff was great
Courteous and efficient!
I have been a customer for four years,and the service has been excellent ever time.
I had my vehicle towed in because it wouldn't start. The team at Paris Chevrolet diagnosed it as a bad battery. They installed a new one and I was on my way. Morgan and James in the service department always take excellent care of me!
Jack McDowell ls an excellent salesman. Made me very comfortable during the whole process.
Friendly staff.
Great customer service
Smoth
Very good.
It was very pleasant.
It was a great experience and I will refer all my friends to Bryan and the dealership
quick and friendly
It was a seamless transaction and everyone was friendly
Service was Fantastic. Drive by oil change from out of town and they took then time to accommodate my needs. Very friendly. Popcorn was just an extra.
We appreciate your efforts to get into a new car. Thank you!
Everyone at the dealership was so friendly and helpful and the whole process was quick and easy
Sergio and Darin were very attentive and willing to provide what I needed. JT was very helpful and patient in financing. Sebastian was super sweet helping me set up my OnStar and getting the phone app set up. Overall, an excellent experience!!
Salesman very courteous
They were courteous and prompt. I appreciated that when I just left it that morning with no exact time when it had to be finished, they were through by noon and left me a voicemail so I knew I could pick it up. I didn't have to call and ask. I like their service.
Incredibly responsive and helpful. Josh Exum and his team were timely and provided everything I needed. In speaking with the finance person, JT, he described everything in detail and went back to research a few follow up questions I had. Tim Lowry delivered the truck on time and made the exchange effecient.
Always good service at Paris.
Love dealing with David Kines and Paris Chevrolet! This is the 3rd vehicle we have pitched from them in the last 5 years. It’s the 2nd time dealing with David and he is great!
The personnel in the service department were courteous and friendly as they always are. The wait area is very nice. The dealership provides ice cream for the employees and patrons. What a treat on a hot day. Thank you for providing excellent and timely service on my vehicle.
Great. Fast and friendly.
Everyone was very helpful and accommodating
Always a great experience. Kind, courteous, and professional.
They did a great job. The service was great and the employees are very friendly.
Great
Got my car in for service at the time I was told!!
It was very good to get everything I wanted done to my car.
Our sales representative was friendly, informative and not pushy. He made our experience very pleasant. I really can't say enough about how professional and kind he was.
Very cordial personal. Very efficient and thorough on servicing my Buick
He was nice and friendly. He did a great job on selling a vehicle to us.
Friendly staff
This was a pleasantly surprising experience for the good. Craig Head and David Kines went above and beyond taking care of me.
I was greeted promptly upon arrival. I was logged in and directed to the waiting area where there was fresh coffee and donuts. I have always been treated like this at Paris Chevrolet.
I drove up and the sales person saw me and was right there to help me.
Always the best
Everything went smooth and I had good customer service. This was my second purchase from this dealership.
Craig was on top of his game. I went in to just look and kill time and walked away with a brand new dually. The customer service was great and I would definitely recommend Paris Chevy/GMC to friends and family and already have. Will do business here again in the future.
Prompt and curtious.
Well please
I brought my vehicle in for an oil change service on Tuesday. The service seemed fine and in a timely manner. I went home and in the morning there was a pool of oil under my vehicle. I called and was told to bring it back. They got right on it and found that the oil filter had not been properly tightened. They fixed the problem and it seems fine now. The worst part is I live an hour plus away and it took two trips to complete a simple oil change.
Friendly and very helpful in finding me the perfect equinox
Good sales staff that showed several vehicles and finance options.
Hunter did a great job!
Everyone was really nice and seemed to do a great job of oil change and inspection
The staff were friendly and helpful. We felt very comfortable and relaxed there.
Craig has always taken care of us. We went in knowing what we wanted. We wasn’t able to get our first choice but Craig worked his tail off to get us into the perfect vehicle for us. That guy is going places! Very professional and honest. He genuinely cares.
Always great service
Thank you for getting me in.
Super courteous.. Staff always asks if you would like coffee or something to drink while you wait and I was in and out in less than an hour for the oil change 🤗 Always an amazing experience with this dealership Highly recommend
BRIAN DID AN AMAZING JOB HELPING BUY THE TRUCK THAT I WANTED, THUMBS UP
People were very helpful and nice
Your amenities are unmatched. James, in service department, is always professional & courteous.
.
Easy to talk to and very helpful
Service staff was very helpful and found the problem we had with having a rock in tire wheel.
Received top notch service is a timely manner.
I do not believe in letting a vehicle go to recommended mileage for oil change had to convince service writer I was going to get my oil changed one way or another ,other than that it was a good experience
James was awesome and made my pants fit tighter.
Craig was amazing! Thank you to Ethan!! So much!! And I will buy a car again from this dealership.
Sebastian Guzman was a pleasure to work with from start to finish. He was honest and efficient
they were extremely helpful and got me in the best car!
Helpful ad friendly
I liked that I spent minimal time in the dealership. I knew what car I wanted and you were able to find one and we came to terms. We were even able to negotiate over the phone and via text which I believe helps with communication. It allows a little time to try to reach a deal you are happy with. I am glad finalizing took under an hour once we decided to sign and finance the new car. The dealership found good financing for my good credit and didnt try to get me in a higher rate. For that…I ended up buying a warranty. I felt there was some room to work and I got the warranty after a little haggling. The opening price was fair and not over the top. So the dealership by was close to being affordable on the warranty. I think they did well on my tradein and will profit well. They made some money on the buy as I paid MSRP and they made a little on the warranty. All in all I wish all cars were 30% cheaper but thats the way life is for now. If you keep working deals like this, you will sell many cars. I will be back for sure. Hopefully with a similar experience.
Very helpful and knowledgeable. Buying experience was smooth and easy
Everybody was helpful, considerate love the truck went out of their way to make things work especially Brian and Andi.
Best sales experience when purchasing a vehicle
Amazing! Always treated with courtesy and respect. My new auto was exactly as I wanted and so much more.
Oil and filter change tire rotation completed without any complications.
Morgan is top notch!
Timely and no problems
This is our first time buying from Paris Chevrolet. We came here to buy, because their service department treated us so well. Approximately 4 years ago, I was in a pickle. I had a family emergency out of state. I had a flat and our lug lock was lost. They got me fixed up and on the road in less than an hour, on a Saturday. We decided right then, if we ever purchased a Chevy, it would be from Paris. Lo and behold, we decided to buy and they had the exact truck we were looking for. We were destined to be a Paris Chevrolet customers!!
The staff at Chevy are always so nice and my oil change was quick and efficient. I was able to drop my car off, run an errand, and come back to my car ready.
It was a easy process was in and out, gave me a excellent experience,great surroundings and made sure I had a great deal, I couldn’t have been more happier
Customer service was fantastic. James, Morgan and the rest of the crew took great care of me and my vehicle.
Everyone and everything was excellent. I have purchased approximately 20 vehicles at this dealership in my lifetime. This was another great experience.
Friendly, courteous staff. Very helpful in answering all questions. Listened to what we wanted, and searched to find it. Great at showing, demonstrating comparable vehicles. Couldn’t have asked for a better experience in purchasing a new vehicle!
very friendly helpful staff
Brian is the best and took care of everything that I need. For several weeks I was undecided on if I wanted to buy a vehicle and Brian was there with any questions or concerns that I had. He never pushed too hard to make a sale but helped me weigh my options fairly. I highly recommend Brian!
Tiffany was great ! The service department is exceptional
Chance did a excellent job no pressure at all to buy very helpful on options vehicle was equipped with good young man to have on you’re team
Excellent salesman Mark Ritchey helped me find a car that was exactly what I asked for.
Easy, friendly, great price! Overall another great experience making buying a vehicle easy and seamless. I will continue to do business with Paris Chevy and recommend the dealership to family & friends. Great job! ST
Made my opponent last week when I got there Tuesday morning to drop my truck off Tiffany already had my paperwork ready and I was in and out in just a couple of minutes..My truck was serviced and ready to go with the hour .. So once again Tiffany went above and beyond to make it a great experience!!
I’ve had four years experience with and it is always pleasant and professional
There is not much to tell. I receive excellent service and attention every time I visit Paris Chevrolet, regardless of the visit.
on time and caring
The Team treated me with the utmost respect and courtesy. Everyone was very professional in making sure that I received everything I needed for a great transition with my new purchase.
As always James provides top notch customer service. He took care of my truck while there , kept me informed along the process. Could not recommend more.
Awesome place everyone is great my service advisor Tiffany was amazing with everything and the quick service techs did amazing oil change was done with a multipoint inspection letting me know the status of my truck thank you Tiffany!!!
I was having an issue with my window switches where they wouldn’t go either up or down when the vehicle warning lights would come on for no reason. They ran a test on the switches and I had three out of four with a problem. Morgan Garrett and his service technician installed the new switches and everything is back to normal. Thank you Morgan for finding the problem in a service bulletin and for the fast work of the service technician that fixed the problem. Great work by the whole team!!
The place was really well kept, Jack was amazing and all the staff was super nice
Excellent Service as always!
Loved the people! Never tried to pressure me into a vehicle and made sure every question I had got answered!
Straight forward and easy transaction!
Service was quick and as scheduled.
Very easy purchase process. Everyone was amazing super friendly.
everything went well
Fantastic service as aways!
Wonderful staff made the car purchase very easy. Craig, Ethan, and Andy helped to make a stressful purchase stress-free. I couldn’t have asked for a better team!
I had an appointment I made 3 weeks ago. After 21/2 hours I finally walked back to my vehicle which was up on the hoist and the tech was standing underneath it on his cell phone. All I needed was an oil change! This also happened on my last oil change...21/2 is not acceptable. Also there donuts provided for people waiting for service.....that is IF the employees haven't eaten them all.
Brian Richie did a great job for us. We could not be more pleased with his great service.
Good service and friendly employees
It was all good but to many surveys
Brian Richie and J.T. Thompson were very helpful and super nice. Both stayed late to help me with my purchase. They made my car buying experience very easy and stress free!
Made the deal over the phone. Talked to Logan and worked out all the details over the phone. Went to the dealership after I got off work and signed the papers. Easy dealing with Logan
This dealership will go out of its way to satisfy their customers. The follow through and professionalism is first class in everyway.
I want to personally thank Tiffany Hudson in your service department after months of being lied to from sales man Aaron Farley she went above and beyond to get my truck done .. She was very helpful and did what she said she would .. Probably won’t buy another one from this dealership after the way Farley treated me but would definitely let Tiffany do my service work .. Good employees are hard to find and y’all have a good one with her !!
Everyone greeted and were accommodating. Coffee, donuts and water was provided in waiting room. My appointment for service was at 8 AM but they had my pickup in the prior to that time and took less than 30 minutes. Top notch service from everyone I met
Everything went smoothly from start to finish.
nothing wrong
Honest and helpfull
Very competent, quick , courteous, technician solved my electrical problem.
Only complaint is that it takes so long to get an appointment.
Very clean dealer ship with an clean waiting area while vehicles are being serviced. Meet with an friendly welcome, asking howcould l be helped. Quick with service and very respectfull taking care of your vehicle during service. Lk
THIS IS A GREAT PLACE TO DO BUSINESS THANK YOU
Its was wonderful!
It was a good, went out of there way. salesman Hunter very good, finance Andy very good
Dropped my vehicle off for service as I was leaving town for vacation. Morgan called to let me know what I was needing done and the team made repairs after my call. I returned from vacation, made my payment and was headed home in about 5 minutes.
We were worked into schedule to have oil change, tire rotation, and a state inspection. We had to go out of town unexpectedly and service was needed .
Good people will probably do business again
Always the best service, great people and meet my needs.
We had a very pleasant experience with everyone we encountered
Excellent service in n out Pretty quick
Overall had a great experience was able to get a good deal on a on a really nice truck
Everything good
Very friendly people, service performed quickly and thoroughly. After 4 years of service on my vehicle, I could not ask for a better dealership and its employees. I highly recommend them.
They got me in and out in about an hour. Shortest time yet. Everyone was great. No problems but that is the usual case.
People are nice, work gets done. But takes too long. Only in for oil change but always takes over an hour. And that is with an appointment that took 3 weeks to get that appointment
The workers were the most friendly and helpful. With not a lot of pressure from salesman just helpful info. Finance people very helpful even though I didn’t use them.
Dewayne was very helpful with getting my car towed to the dealership. They were very quick to get my car fixed!
Fast
Prompt courteous service
Hunter is such a nice young man! Very knowledgeable about the power train and the features
Everyone was very friendly and helpful.
I was greeted promptly and with courtesy. James in service made sure of that! I will always do business with Paris Chevrolet!!
It was finished in a timely manner.
Friendly staff especially Morgan. Fast service.
Just wonderful in every way...professionalism to the fullest!
Very friendly and easy to work with. Our salesman was very helpful
Always helpful, prompt, knowledgeable
Oil ch
Fast,friendly and efficient!! Tiffany Hudson was very helpful !
Prompt service to meet my timeline. Only complaint is it took 3 weeks to get on books.
(Translated by Reputation) On<br/><br/>(Original) Na
My tire monitoring system quit working and the XM radio would not work. I called Morgan,my service advisor,he set me up with a service appointment and they fixed both problems in a matter of a couple of hours. I really appreciated the fine job by everyone involved with the repairs!
Everyone was very polite, they didn’t over promise. They went above and beyond to make our deal happen.
Professional, friendly, excellent service by all.
Exceptional customer service!!!
Andy is a very efficient operator He made it a effortless transaction.
Morgan was awesome and made sure to clearly communicate my vehicle’s maintenance needs and my vehicle’s repairs were completed ahead of schedule.
Mark Ritchey is the best!
They always take great care of me!
Real professional!!
Courteous, friendly and efficient! Hard to go wrong there!
Service is fine but the wait time was more than usual.
Great Service Department!
Overall great experience at Paris Chevrolet. Jack and JT were a great duo to help me buy my first brand new car!
Appreciate working me in early
VERY GOOD SERVICE
Mark was great! Will definitely use him for our car guy from now on!
Very friendly service department people. Timely
👍
Very professional and efficient sales, service, and finance staff. Paris Chevrolet and GMC earned a customer for life.
The service department was supposed to call me the Monday after my visit to get a loaner. Never heard from anyone.
Great work
Good deal. Mark is a good salesperson very knowledgeable.
The dealer experience was fine, but parts availability is pathetic. We've been waiting on a seat blower motor for my wife's '23 Cadillac for about 3 months, and now my '23 GMC pickup has a bad navigation SD card which is also on back order. These cars aren't cheap, but GM needs to get it together on parts availability. These parts aren't even made by GM, so quit blaming the strike, someone is just not doing their job. We just may have to look at another brand next time we buy cars if GM doesn't get it together.
It was a great experience. Chance made the car buying experience super fast and easy! I would definitely recommend him to anyone!
This was my 4th car buying experience and by far the absolute best. The salesman was so professional. Straight to the point, did not waste my time. Very helpful. Finance was quick and easy which is never something I see at car dealerships. All around best experience
Sebastian was very friendly and courteous. The whole process was quick and easy. They got my payments where I wanted with no money down and a decent interest rate.
Very good people and very friendly thanks for being such great
My salesperson Mark Ritchey was extremely helpful during the decision process and was great with getting all the technology set up.
It's always such a great experience! Mark Ritchey is an awesome sales person!
My salesman Andy was extremely helpful and had great service. Buying my truck was very smooth and easy process.
Great
Andy made the whole experience very easy and fun. It was a wonderful experience.
Always greeted with utmost kindness. Quick work & back on your way in no time. Waiting room is a pleasant experience. Plus we love our car!
Chance was great. Overall buying experience has been much improved since our last purchase. Quicker and more streamlined.
There was a woman there in the office that when she sneezed, she sounded like she was singing at the end of it and I thought it was cute
Very responsive and courteous staff. No sales pressure. Best buying experience I have ever had purchasing an auto.
Wait was minimal and comfortable
Well pleased
Always nice, helpful, and professional.
We were delighted with the Paris GMC service. Our sales man Andy Watson was outstanding and a big credit to the company which should be noted since he was the reason we drove 3 hrs to purchase our new 2500 HD SLE truck. Andy is a polite person who answered all of our questions and assisted us with the vehicle operation on the day of purchase. JT Thompson the business manager was also outstanding in arranging our final paper work and financing and answered all of our questions. I have been dealing with GMC dealerships for over 30 years the Paris dealership and the personal were well worth the ride 3 hrs from Shreveport since the Paris dealer exceeds any we have near us in a interest for customer satisfaction .
Drop off and pick up was easy. Everything was done. I didn’t even have to ask them to reset the oil % in the car like I do everywhere else.
It was great
Just needed an inspection and was taken care of
class dealership
GREAT PEOPLE GREAT EXPERIENCE
They always give 110%
I was dropping my vehicle for an oil change bc I was going on a trip. They told me to hang on that they might could work it in quick. In about 30 mins the service guy came and told me it was done. It was a nice experience.
Fastest and easiest time I have ever bought a vehicle. Andy was very nice to work with, great asset to your company! Definetly a customer for life!
They delivered my car which was great
friendly, quick!!!!
Excellent customer service, first time chevy buyer and could not be happier with my experience and purchase!
Nice, friendly, quick!!!!
Great transaction
Dealership was successful in meeting my needs.
Every one very helpful and friendly
Thanks to #CarGuyMark we were able to get in the perfect fit vehicle for my family! I’m a repeat customer with Paris Chevy because I’ve never had a bad experience & you develop relationships with the staff where they know you by name and not by the sale.
I was able to wait for my care to be fixed same day
Craig was outstanding. I thought I knew what car I wanted, but then looked at 2 other cars before I made my decision. He was very helpful in explaining about the different cars. Then JT was quite efficient in the finance part also.
Went for simple oil change and tire rotation took 2 hours.
One of the best car buying experiences we have had.
Enjoyed dealing with salesman Gage.
Jack and JT were the BEST! I appreciate the courtesy and kindness shown during my purchase. A great team! Grant too!❤️
Dewayne was very informative & courteous. James remembered me & spoke to me by name. He is always so helpful. These 2 men are a great asset to Paris Chevrolet.
Logan was awesome
Very friendly and took care of us .
I asked Tiffany to omit checking cabin filter however discovery was made at checkout with James, that filter was checked. He asked Tiffany why she did not let him know that and there was no answer. He advised engine filter and cabin filter may need to be changed out at next servicing. This time, when the oil and filter were changed, there were no oil leaks on the truck and none in my garage The service was completed by the same young man as previously done.
Always enjoy working with the service team.
Had a great salesman Farley..answered all my questions..just overall great experience
Could not have ask for better service we have trade here for over 20 years and continue too. Thank you for taking care of us
2 1/2 hours for an oil change that I had an appointment for. Wow. This happens every time I go there for an oil change.
it is always a pleasure doing business with your dealership always very personable and sufficient. Thanks so much again for your help with the purchase of our new truck last week. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends.
Very professional burt also very friendly and helpful.
No high-pressure sales pitch just friendly interest in dealing with us.
The best
Great service!
Everything was good except I was there for 2 hours. He said he was short handed. It will be better next time.
All personal were very helpful and friendly.setvice was completed in good time.thank every one.
The salesman was so helpful and nice. He answered all my questions.
Always friendly and on time.
Errin Farley did a great job and would buy from him again.
Was called Friday told truck was ready arrive sat morning to find out the tire sensor has not been checked or replaced and it was on the ticket has to reschedule due to a hour delay
Great Service
Brice Haley was great! He made me feel so at ease. I would recommend Paris dealership any time and would tell them to ask for him. Thank you
Staff is always quick to respond and super easy to work with. Paris Chevrolet goes above and beyond in customer service.
They were very knowledgeable and immediately knew what I wanted. Errin Farley is the best salesman who worked with us to meet our needs and get the vehicle we wanted.
Making an appointment was quick and easy. An oil change and tire rotation took a bit longer than I had expected, but the waiting area was clean and comfortable.
Andy is an excellent salesperson. Very nice and very knowledgeable.
Really good, I appreciate getting my vehicle in on same day that I called them
We love the free oil changes with a new car purchase! Best deal and the deal breaker. Your service department is so much better. Keep up the great work and service! Thank you!
Greeting was fanta
I made an appointment for an oil change service and a software update, for 1:00. I got there 30 minutes early and they started working on it a little early also. I was out of there about 2:30. It seems as though my software update has solved my problem so far. I live 200 miles away and REALLY APPRECIATED the timely manner of all my services. Great job Paris Chevrolet. I WILL be back.
This was the final piece of the equipment that wasn’t originally installed on my vehicle from the manufacturer. I felt that through the entire process, Paris Chevrolet was very thorough in communicating to me the status of the new parts and worked very well to make adjustments to my schedule to get the vehicle in to service. Overall very pleased with my salesman ( Hunter), service writer (Morgan), and everyone else who helped with this process.
Easy appointment . Completed service to wife’s vehicle in a timely manner
Excellent Service as always!
Paris Chevrolet is AWWWWEESSOMMEEE
Great dealership with super customer service!
Very friendly, always seem happy to see me . Always offer to help and go above and beyond to take care of me and my pickup . A Great Dealership!
Great!
Great people
Outstanding
EVERYTHING AND EVERYONE WAS GREAT
Go
Friendly service. No pressure.
They got me in and out quickly.
Honesty and willingness to help!
MORGAN IS AWESOME!
Friendly, pleasant team members.
I didn’t like to be put in what seemed like a box. I wanted them to look at one of my speakers and they said they would have to reschedule. It doesn’t seem that they care about the customer.
I had an absolutely amazing experience with you guy’s on the purchase of my 2024 Chevrolet Trax! I absolutely love it……♥️ My salesman David was AWESOME!! 😊 David needs a BiG BONUS…..Thank you guy’s for EVERYTHING!!……..,
Went in with check engine light on. It was just something loose so tighten it up & test drove it & so far nothing else has come up. So very pleased!! Thanks
THE BEST SERVICE TEAM! HIGHLY RECOMEND THEM!
KNOWLEDGABLE
Hunter and Bryan were a big help in us deciding on our purchase. A big shout out!
Brought my car in to have a low tire checked and fixed first thing in the morning and by 230 it still wasn’t done so I had to take it elsewhere. I figured since it was warranty work it was sent to the end of the line.
Awesome people everyone there is so nice and willing to help
Quick service and knowledgeable people.
Got quick appointment online. Good job getting done in fair amount of time. James is always very professional & courteous.
great service
.
Very efficient and personable
Experience was great! Such a easy process!
Dwayne and the entire service team were great and very helpful! I had an issue going on with my truck and it was fixed in a very timely manner! Highly recommend.
Very pleased.
I use this dealership for both my cars, 2021 Cadillac Escalade and 2022 Corvette C8. They always come through with flying colors, especially Jubal and Morgan. This dealership is "Top Shelf" in my books, would not think of going anywhere else for service.
very courteous and friendly .. Logan was just so very helpful went above and beyond for me im very grateful and a bIG thanks to GM as well
Service was fast and staff were very accommodating
Andy assisted me and he is an excellent customer service rep. Very courteous and respectful. He is an asset to your Paris Chevrolet Dealership.
Great experience
They seem to be honest about the pricing and they also did not push anything on us. The best part is they let me look and pick what I wanted and the did not drag out the process. I will go back for sure.
Mark Ritchey was very kind and worked with us to make our wishes a reality. We appreciate you working with us for a deal we could afford.
Service writers and mechanics are always courteous and genuine.
Got me fixed up
Employees were very helpful and knowledgeable during the entire buying process. The entire staff really makes you feel like a valued customer.
When you get service done to your vehicle and you pay all that money for the service why were my tires low and I did not get a copy of the vehicle inspection showing they even checked my tires or my battery
Easy way to purchase a car, transaction was flawless. Sales rep was very helpful and knowledgeable about his product. Will definitely buy from them again!
(Translated by Reputation) ON<br/><br/>(Original) NA
The guys were very nice & helpful and very understanding of what assistance I needed.
It was great!!
Great Staff
Great experience. No pressure. Quick and easy.
I notified the intake representative that I had an dr appointment at a specific time and I would need to leave 3 hours from the time they received my vehicle. I had taken my vehicle in for an oil change, a warranty issue and to have my brakes checked. They completed all of the tasks in 2 hours or less. WOW! One of the issues is that a loose bracket had damaged my exhaust pipe. They took a picture to show me what the problem was. I am amazed at the excellent customer service. The staff is super courteous and professional, as well.
Andy and JT were wonderful! Can’t say enough good things about them. Andy was so pleasant to deal with and made us feel at home from the moment we walked in the door. Pleasant experience. The only change that should be made is the sticker you put on the car. It looks like a child’s sticker and most definitely takes away from the looks of the car. It makes me feel like I’m back in the 70’s! Class it up!
Fast friendly service Always recommend Paris Chevrolet to all my friends and family!! Service department is friendly and I personally like the way they protect the interior of your car during service and give free car wash! Thank you for being my car dealership! Great place to buy a new car or truck! Great Sales Department and owners are down to earth people and do a lot for our community!❤️
It was a great experience doing business with your dealership! I cannot say enough how much I enjoyed every aspect in the purchase of my new truck! Andy Watson listened to what I was wanting and he took care of me. He is a fine young man and a great asset to your company! J T Thompson was equally helpful when we signed the paperwork and he was very helpful guiding us in the right direction for our extended warranty needs. Thanks to both of you!!
Took care of my issue in a timely manner and got me in quickly! Always so helpful!
From the minute we talked with Andy to working with JT in Finance, our experience was straightforward and enjoyable. Thanks to Tim for delivering the vehicle.
Prompt friendly service
Brought my 2016 Chev Silverado 1500 in for service for an issue with the windshield wipers that had stopped working. We had already checked the fuses, but the tech checked them again, and checked the switch on the steering column. Neither resolved the issue, so supposedly the tech checked the actual fuse box located in the engine compartment. I was called by the service department and informed that evidentally there was a short in the fuse box and it would need to be replaced. Almost $900 for just the new part plus labor. And they were on backorder with no date as to when they would be available again. We brought the truck home. Then our wiper fluid (which worked when I brought it to Paris Chev) was no longer working. So I decided to check it out myself. Unplugged the battery. Removed the fuse box cover, fuse block, and popped out the wire connector where that fuse plugs in. There was no damage seen. No burnt or chewed up wires or corroded fuses or anything that looked damaged. I cleaned everything really well with electronic canned air, and CRC electronic cleaner. Made sure everything was dried and then reinstalled everything. Guess what! My windshield wipers WORK now! AND found what the problem was on the wiper fluid. The hose was left disconnected! So when I poured new windshield fluid into the reservoir, it just pumped it on the ground where the hose was disconnected. Reconnected the hose and it's working now. I would like a refund of my $168 diagnostic fee. I am an office manager, not an auto technician, and I was able to get my wipers working again. The issue the tech said was not correct and would have cost me probably a thousand dollars of my hard earned money when it was totally unnecessary!
Unhappy that I had to wait for 2 1/ 2 hrs for an oil change and inspection. When I paid my bill I noticed that they also rotated my tires and I didn't request that as I just had that done a month before. I was told that you always do that with an oil change. I should have been told that so I could have declined it.
The best and easiest car shopping:buying experience ever! Errin was amazing and JT made the finance part a breeze. I drove almost 3 hours one way to get the car and I’d do so again in a heartbeat - awesome experience!
Came in with a problem. Everyone was exceptional. Was taken care of. Some parts are to be ordered but ok to drive car. Thanks to everyone involved. Very pleased.
Bryce and JT made our first lease a breeze. Answered all of our questions and presented all options. Brice & Chance handled the sale and delivery like seasoned professionals.
I have never had a problem here until this visit. I had a 9:30 appt for oil change. At 11:15 I had to go to the counter to ask if something had happened to my car. If something was wrong. I was told they were not finished. They did finish right then. The guy my paperwork got handed off to was extremely nice. He was not the one that originally checked me in. He was asked by the other staff to check me out. It was 2 hrs for an oil change by the time I got to leave. I have been having my oil changed exclusively with you for 7 years. If loyalty doesn’t mean much, at least have better communication and honesty with the customer. The fact that it took so long was enough, but I had to ask and still took 10minutes find out what was going on. I felt that the service desk should be more aware that jobs are not finished or that are taking too long. I was told extra cars came in that apparently trumped my appointment. Just be honest
Service department is definitely improved from 1 year ago. Great experience!
Hunter is a very knowledgeable and easy to work with to get your automobile.
Logan always goes above and beyond! She’s the best!!!
I ask for it and you made it happen
Quick service
All good
friendly, efficient, fast.
Chance was very friendly and knowledgeable. He had our vehicle ready to test drive when we arrived, the entire process was great!
Wish car had been cleaner when delivered but I do live a mile down a rock road so I I’m driving. I’ll get with you in a bit. 6 mph but I know sales isn’t going to do that. I washed it and it’s beautiful
Services were near on time with appointment that was made. Employees were friendly.
Cheaper prices for new vehicles. No pressure to buy. Honest salespersons.
I was very satisfied with my salesman Chance Henderson. JT was also very helpful in getting me into the vehicle I chose. There was no pressure and they were thorough in explaining everything, if I had any questions.
This dealership is top notch on customer service! They go out of their way to make sure you are good throughout your service being done. I highly recommend this dealership!
David and JT made the process seamless and stress-free. You have a customer for life.
Morgan Garnett and the Service dept. Are All Very Attentive!!! Thank you again!!!
In and Out without a problem!
Very friendly service!
After we worked out my extended warranty, everything went fine.
Great service
Great job!
Everyone was friendly. Service was fast.
We brought it in Early. And they got it done in good time.
No problem to date.
Friendly & Courteous. Had car out in a timely manner
I took my vehicle in for oil and filter change. I asked if while they were looking it to call me if anything else needed to be done. I explained that one of my passenger air filter showed at 25% so it might need to be changed. I went to pick up and was told everything was fine...I started looking at paperwork and it showed my passenger filter needed immediate attention, my engine air filter may require attention and that my brand new tires (less than 8000 miles) may require attention and that they 7/32 wear pattern. I took my vehicle to 2 other places, both said tires were all good with 8/32 on all four. Also was told my air filter could have been blown out to get a little more use out of. Needless to say I am not happy.
Manners are impeccable and always service vehicle right the first time.
Perfect
Very friendly and helpful people!
Everyone was friendly and helpful.
.
Morgan lied to me several times regarding our insurance policy and ordering the key fob. I called my insurance 3 times and he hadn’t even contacted them. I was never called when it finally came in. Was not told they would need my vehicle all day and FINALLY when I went to pick my car up it took 2 employees 25 minutes to find my car. HORRENDOUS customer service
I absolutely loved my experience @ Paris Chevrolet. David was the salesman there that assisted me throughout the whole process. Communication was great and everyone was kind. I highly recommend Paris Chevrolet to anyone who may be searching for a new or used vehicle.
Very friendly and willing to help.
Excellent experience dealing with Morgan and Paris Chevrolet, absolute professionals.
The salesmen and saleswomen were very helpful
Staff was knowledgeable, prompt and kind.
Everyone at Paris Chevolet are always so courteous, professional and helpful. The sales personnel, the service department, the business department are all top of the line. They always treatment like I am the only customer they have.
What a great experience all around, Errin (sales), JT (finance), and Bart (car prep). I've purchased many cars over the years, but this has exceeded any transaction ever! Hats off to these guys; they know how to treat a customer like a VIP at Paris Chevrolet!
Great Experience! Everyone was so helpful and friendly! From Madison the salesperson all the way to JT in finance. I highly recommend this dealership.
Very pleased with service.
Very nice and informative 👍
My experience went very well ☺️ . My salesman was great he was quick to let me know when it came in .
Absolutely the Best!
Pleasant staff
Top notch personnel! Through the entire process
Well pleased
Nice persons to deal with it.
Had appointment at 9 AM to service vehicle. took app. 5 hrs before complete..
David and Kim were friendly and knowledgeable. David did a thorough job of explaining the new vehicle and taking time to ensure that I was up-to-date through the entire process! Excellent job!
no problems
Great service provided in a reasonable time. Friendly and helpful staff.
James was courteous and saw that everything was done and in a timely manner
Great buying experience, it is always a seamless transition buying with Mark and Paris Chevrolet GMC
Was supposed to take 1-2 hours and car was there 6 hours and was an inconvenience since I am self employed and needed my vehicle for work. Need more loaner cars. We have bought 6 vehicles from y’all and deserve to have something to drive while our cars are being worked on.
Good communication.
Employees are always friendly, courteous, knowledgeable, and helpful...prices are reasonable and the atmosphere at the dealership is very nice...
This is an EXCELLENT dealership and is strongly recommended! I am an informed buyer and expect to confirm truck purchase without visiting dealership until it is time to sign documents. The most important dealership information is their website: It must have an accurate vehicle inventory, product description and competitive pricing before I will even contact them. If a dealership does not have this information, I will not even call them much less visit the dealership! The Paris GMC dealership had an excellent website with competitive pricing. I confirmed with their sales associate, David K, that inventory was accurate, so I made the 89 mile drive the next morning and completed my purchase within an hour. This dealer also had the Tonneau bed cover in stock and completed installation over lunch. David K was an excellent sales associate and answered every question. David also called the next day to answer any questions and thanked me for the truck purchases. Dealership offered a fair price for my truck, and I financed this purchase through GMC 0.9% / 36-month option. The dealership staff was very friendly with multiple associates visiting us. Staff from the back offices even came out to speak with my wife and me. This dealership has a very warm and comfortable feeling. My wife was impressed with the female restroom and all the items avaible for customers. The dealership also offers free oil change for life with new vehicle purchase!
This dealership "Overall" is just "Top Shelf", they take care of their customer's, simple as that. Jubal and Morgan go out of their way to take care of whatever your problem is and keep you up to date on the progress of the work being done.
Worked me in for an oil change. Appreciated that
They are always friendly and the service is very good. And the new cars are more for dealer service care than us owners
The guys did a great job
Quick oil change & tire rotation. Nice place to wait-cool, comfortable, water, & popcorn. Can’t ask for more!
Great service
Staff was friendly & efficient! Couldn’t get quick appointment by phone, but had several quick options online. That was kind of confusing. Kim is always so friendly. Thank you!
Erin Farley was very professional and helpful. We appreciate his assistance in ordering our 2023 Colorado.
Friendly service
They were very friendly, accommodating, and not pushy at all. Buying cars in the past have been horrible experiences because they haggle you on the price and try to make you add things to your note. They were not that way at all. Very good experience, will be going back in the future!
On time and very helpful
Always a fantastic experience. They worked me in at the last minute and completed the job quickly!!
In and out. Not a long wait at all
Bought a truck! Love it
Excellent job as usual.
They were all very helpful and nice
NA
Everyone was friendly and helpful. They were finished in a timely manner. The waiting room is clean
Service employees always very courteous and helpful...
The service tech making the appointment was very thorough. He explained the process for correcting the recall issue and made a note that I needed a state inspection along with my oil change. The staff were courteous and friendly at my appointment. They got everything done in a timely manner. I appreciate the staff and the way they treat us and the job they do when servicing our vehicles.
Friendly staff everyone is helpful
The front seats had dirty spots left on them.
My brakes are squealing again on my ‘21 Acadia and my car has 28,887 miles. Front brakes have been replaced twice and my back brakes have been replaced once. And I’m already having issues with the brakes and it’s only been 17,000 since they have been replaced. They said that brakes aren’t under warranty and the only solution would be for me to pay for the cost when it’s evident that there is something a matter with the brakes that y’all have put on. The only positive thing that happened was the interaction with Dewayne. He seemed to legitimately care about both the customer and your dealership. He was very nice and polite and tried to help come up with a solution for me. I just don’t think I should have to pay for brakes to be replaced after we have records that there is something wrong with the makeup of the pad. The mechanic also stated that this was a problem with a lot of vehicles. I’m not sure why y’all won’t stand by your work or the pads that y’all put on a ‘21. My brakes wasn’t squealing when it was driven off the lot when it was purchased. I hope someone can look at this problem and help come up with a solution.
They made it very easy to order and purchase a new canyon. I love it. Thanks Paris Chevrolet
Had my first appointment for my first oil change and was satisfied with the service and them time it took. I had a 2:15 appointment and was out by 3:30
Very knowledgeable and friendly staff
Very fast getting work done
Always so personable and a pleasure to see. Excellent customer service!!
Morgan Arnett was amazing! He truly answered all of my questions and made me feel assured that my car was in the best of hands! Truly calmed my fears, and made me feel that everything was going to be okay!
Thanks for the coffee and donut
Very Happy
I went in for a scheduled oil change. I was met by a very courteous man in the service department. I was only there about an hour until I was done. Everyone is very efficient and friendly. That's why I keep going to Paris Chevrolet.
Service Department are Rockstars!! Excellent service!
Perfection
Excellent
Always recommend Paris Chevy! Because why not?
Logan in service is always the best! She communicates and updates me regularly throughout the process!
Everything was easy to do. Hunter made buying a new car a great experience!
I just took it for an oil change, nice and friendly staff, work was performed in a timely manner. I really like that they use a seat and floor cover while they were working on it.
Always good experience
Got there at almost closing time had issue with battery staff was great
I left my 1918 Silverado for an oil change and they worked it in and did an excellent job and all the personnel were very professional and courteous.
Bought the extended warranty for my truck and a 2nd key with fob. Service department even squeezed in the programming so i didnt have to come back another day. Awesome people working here
This is the third vehicle I've purchased from Paris Chevrolet. Each time has been a smooth process. They have competitive pricing, good sales staff and I always get great customer service here. I also like having free oil changes for life, whenever I actually have time to make it to this dealership for service. Even though I live about an hour away, I'll still shop at Paris Chevrolet in the future first when I'm looking for a new vehicle.
Great service
Logan gives the customer her attention and does a great job making you feel welcome.
None better
Very helpful salesman, very knowledgeable.
Tiffany was great !! She did great keeping me up on what was going on with my Tahoe .
All Good
James is great
Great experience
Mark is very professional and great guy to do business with.
Everything went well.
Good communication, fast service.
Getting my car in and repaired was great! Thanks for everything!!
Great Staff. Great Service. Personal convenience and service is always first class.
Great!
Fast, friendly service!!
Quick service and a short waiting time.
The salesman, David, and the financial director, JT, were both very nice and professional. Very friendly and knowledgeable and answered my questions before I had to even ask them.
Everyone was eager to be of help.
Experience was good
Good price , good folk's working there .
Quick and easy
I arrived at my appointed time for an oil change and experienced no problems. I feel that my service was done in an acceptable amount of time. Great job!!
We were greeted quickly when we arrived for our appointment. Check in for the car was quick. We were called when the car was ready. It took only 5 minutes from the time we walked into the office to get the car until we drove off the lot. I just miss the vacuuming that was provided ten years ago. I know floor mats are used to protect the area -- but at an advanced age the vacuuming would be nice.
Pleasant service team!!
Mark did a very good job explaining all the features and good to work with.
Always excellent! Mark is Awesome!
I received quality care
The Paris Chevy Dealership has a staff ready to welcome you and listen to your service request. I was very pleased with my visit. Over many years as a GM product user I’ve been to 3 other dealerships in my area. Paris Chevrolet exceeds my service expectations and I would highly recommend them to my family and friends. They are just the best.
Everything was taken care of.
They could not duplicate the problem with my digital speedometer and odometer but when I got ready to leave the problem was there the service advisor and the technician were already at lunch could not get a courtesy shuttle home because that person has left so I had to schedule another appointment take time out of my day to try to get this problem resolved. My only compliment would be they did not charge me for the diagnostic regarding the problem thank you for that
Had no appointment , got vehicle inspected in a vet short time. Good service
They appeared to be honest about repair needs and warranty help from GM.
Friendly
Our salesman David Kines was super! We ordered a car and he was extra helpful and we had great communication!
My vehicle was having problems. I contacted GMC and was sent a wrecker. The wrecker took my vehicle to Paris Chevrolet. The service department was very professional and had my vehicle repaired in a timely manner. Thank you.
My little Buick was serviced, including tire rotation, within 30 minutes. The last time it nearly 2 hours. I also stopped in parts and a young man waited on me, replacing a battery in a key fob. He was very knowledgeable and courteous. I was extremely impressed.
Called ahead to schedule service and was fit in relatively quickly. Had questions about the service and parts to be used and questions were answered and process explained.
Logan was an outstanding salesman. Courteous, attentive, made sure to seal the deal and gain life-long customers.
Needed to change scheduled date for truck service as I had increased weekly mileage. I called, made contact with Danny, advised as to my need and he requested that I present to dealership 0800 on 05/15/2023 and they would service truck. I was met with usual professionalism, smiling faces and cordial staff. Truck was ready by 0900.
Great
Out of town needed an oil change they got me in quick
Awesome experience as usual.
Logan got my truck into shop for an oil change with short notice and got it back to me in no time. She's the best.
Mark was very patient and thorough going over all the features of the vehicle and gave a good walk through of the dealership and service area after the sale.
great service highly recommend
When for a oil change and almost two hours later they come out and tell me they only have one person working
Josh was great. Pleasant experience. Have already told 2 friends to come here for their next purchase.
Excellent service friendly staff clean dealership
Great service
Fast service even without an appointment
Appointment for an oil change and tire rotation went great. I arrived a little early and that got me vehicle back straight away. Very timely and professional. Enjoyed my visit with one of the sales folks (Stephanie Loftin) she was very informative and helpful about my consideration of getting a new vehicle. Sorry to hear Buick is going all electric without knowing the outlook of power grid and lithium farms in U.S.
Easiest dealership I’ve ever dealt with
Great customer service.
Thankful that Stephanie worked hard to get what we needed for the price and interest we could afford.
Always friendly service, done in a timely manner.
took a litle longer than usual but they did a excellent job.
This dealership goes out of its way to satisfy the customer. They care about the customer and will always do the right thing. I would not trust my new Corvette with any other dealership, I also own a new Cadillac Escalade and take the car there as well. Morgan and Jubal are both knowledgeable and Professional in every way. Would highly recommend this dealership.
We have always have great experiences with this dealership and service department.
We cannot say enough good things about the Paris Chevrolet Buick GMC Dealership, our Sales Professional Josh Juneau and the overall buying experience. We appreciate the Paris Chevrolet Buick GMC Team and look forward to working with them.
We are always taken care we appreciate y’all so much
This was the best buying experience I've ever had. Exceeded expectations and would recommend Mark and Paris Chevorlet to anyone.
Not sure where I start. I literally just purchased this car on 04/26, David (the salesman) was great, very personable and responsive, however there was some room for opportunity and I didn't really care for this process. I've been in the automotive business for about 10 years and have worked for several brands so I am very familiar with this process. To be on the other side of the table with the experience I had was a bit shocking. First off, they did a price switch. I came in to the dealership after they dropped the price $500 in which I'd initially asked for over the phone and was told there was no negotiation. Then I bring it to their attention and somehow they made the numbers work for my budget however the price of the vehicle was still $34700 vs the $34200 online. Since they made the numbers work I didn't really complain but mentally notated. Secondly, I was told that this vehicle had a second key and as we are to the final steps I was informed that the vehicle only comes with one key...strike two(mental note). I kept things calm and moved on until I was fed up.. Lastly, after signing papers and returning to pick up the vehicle. I drove home back to Dallas, maybe 15 miles later I notice the wheel alignment is off. I reached out to the sales man in which I received a response of an offer for $100 check. I respectfully declined, called in to speak with a sales manager. I was then offered the alignment I originally asked for however, was told that I would need to drive 2 hours all the way back to their dealership to get this done and drive 2 hours back. Then I get home and notice the daytime running lamp on the passenger side is completely out...COMPLETELY UNACCEPTABLE! The things I asked this dealership for were very straight forward and reasonable request as a consumer. All in all, I like the vehicle and wish I could have purchased it from a dealership who had a bit more experience in building a client relationship. (Ps..The finance guy (JT) was great and made the paperwork process seamless)
A
Our experience was great. Josh Juneau , was our salesman. He Is OK > would deal with him again.
Service department kept me informed of the status of my service and as a busy person this helped me plan ahead for when my vehicle would be ready.
Great salesman amazing people at Paris Chevrolet the purchase was quick and easy
All good.
The work was completed on on schedule and the waiting room was clean and pleasant.
Took 2 1/2 hours for an oil change.
PARIS CHEVROLET SERVICE DEPARTMENT IS THE BEST!
Dewayne was super dedicated on following thru on my warranty work!
Truck il buy was with problem head gasket with interior coolant leak and they never told me so truck was for month on shop two days after il buy
Y’all always go above helping and suggesting helpful information.
I was a walk in and they worked my vehicle in the same day and gave me a ride home. They finished my vehicle the next morning and offered me a ride to come pick it up. I couldn’t ask for more. I had a 7:30 am appointment at a different out of town dealership the day before and set their all day and they never looked at my vehicle that was parked in their way all day.
Dwayne in service is the best!!!
It was quick and easy to find something we loved. Our salesman Josh was so nice and helpful and then JT was helpful getting everything finalized! We will be doing business there from here on out!
Excellent
Awesome stress free buying experience. Andy was professional and didn't try to pressure me into a bunch of ridiculous add ons. It was refreshing after shopping around and dealing with salespeople who wanted to hit me with up to $5000 or more in hidden fees and add ons. Paris Chevrolet offered an up front honest buying experience with amazing customer service.
Everyone is kind , helpful and always has a smile one their faces.
Service performed as requested while waited in less than 30 minutes
What? "Required?" Who the hell are you to require comments by anyone about anything?
James Forbes in service was very nice professional and kept me in the loop. I feel like he went above and beyond to help me out.
Always great service.
Fast service nice waiting area and friendly people
Everyone was great!!
Friendly and fast service
Awesome experience
Mark is best at finding what you need and delivers quality service.
Great experience!
Always AWESOME!
Service department got my car in & out quickly. Resolved all problems in a timely manner.
Always wonderful people to work with, very courteous and knowledgeable. They fix any issues I have as quickly as possible and keep me informed of work progress. I would highly recommend them.
Andy and the staff were amazing. I will send customers your way anytime I can
While having my GMC vehicle, I have been to the dealership 3 times for separate major issues. With each problem, the dealership service team has failed to fix the issue on the first trip. This has caused me to waste trips, time, and money waiting for the issues to be investigated and fixed. I am currently waiting my 4th appointment for the same issue. I am very dissatisfied.
Logan was a great salesman. Buying process went very smooth.
HIGHLY RECOMMEND! James was amazing! I was there to replace a tire when he noticed I needed an oil change as well. I was in and out in a timely fashion even with squeezing me in for an oil change.
Friendly, professional service department. Salesmen, not so friendly, unless you are there to buy a car.
Josh was excellent during the experience. He was helpful during the selection and explanation of the different options
Everyone was friendly and went above and beyond to make sure we were satisfied with our Tahoe.
Friendly staff. In and out quickly.
Good Service
Errin was great - professional, knowledgeable and friendly.
Farley was great and one of the best salesman I've ever had at a car dealership. He was knowledgeable, Honest and responsive. I would recommend Paris Chevrolet to anyone!
This dealership is a wonderful place....They go out of their way to satisfy the customer. "Jubal" and "Morgan" are the best! We would not take our vehicle anywhere else!
Very prompt and accommodating to a busy schedule
Everything went very smoothly, everyone was really nice, they did an awesome job
Not much to say. We went to have it serviced and they did . With the new vehicles you have to get them checked timely. You can't do much on them anymore yourself
They are great!
Always great service and I just loveMs Jan
The only GM/Chevy dealer for our family!
Everyone was so helpful !
Dewayne did a great job in getting my car in for a oil and filter change at last minute due to a family emergency.
Andy was very personable and professional. He answered all our questions and has extended his invitation to be available if we have any on the process of learning the many facets of our new truck.
Straight forward fast in and out service. That’s what I like.
Easy in, easy out
Schedule me for a repair, said had the parts. I am there almost 2 hours and they come to me and say we didn’t inspect the parts and when we went to install they were broken, so we have to order these parts again. From initial diagnosis, going on 4 weeks that I can’t drive my car at night. Not impressed at all. Plus for a diagnosis of burned out bulbs $150+.
James Forbes, service representative, is always helpful in the fulfillment of the rapid process of getting my issue resolved. Bart Hadley, Service Mgr, oversees the correct diagnosis of the problem and it's proper resolution. This has been my experience each time I have brought my vehicle in for Service.
Always a very good experience...the dealership really does take care of the buyer after the sale.
Everyone was so friendly! The dealership was clean!
Simple straightforward buying process. No hidden fees or charges. Andy made it super simple. Thank you!
I eas lied to about the smallest job your dealership could have done for me. If I can't trust them to simply rotate my tires like they claimed they did, how can I trust anything about your services? Jeff Jones can't afford to have his technicians lying about the work they do!
Duane in service was on top of thing and kept the ball rolling on my insurance claim. He was very instrumental in getting the job done.
Finished ahead of time. Helped in parts dept to return wrong touch up paint. Very helpful.
My account on my phone still has me checked in and service has not been completed. It has been like that since I checked in Friday February 17th. Would be nice not to see that when I first start my car in the mornings.
Keep up the good work I appreciate the donuts LOL
Simply my free oil change. Handled professionally from booking appointment to completion.
Very courteous, helped with my oil change and installing my heated seats. Also cheap
I was there at my scheduled time and the service team acknowledged me and started the process right away. Everyone was very pleasant, very pro customer. They fixed the issue with my vehicle in a timely fashion. Overall I'm extremely pleased with my experience in purchasing a vehicle from this dealership.
Wonderful job
veryy good service for oil changes. but this last time i went for oil change someone took my wheel lock key out of bag and did not replace it and now i do not have one for my 1/2 ton 2 wheel drive silverado
Logan Thompson was very good to me and helped in any way he can
Friendly and professional service
Andy Watson, our salesman, was GREAT!! Andy was very friendly and helpful! He went over everything with me about my new vehicle.
Good
2nd visit in 1 week. Staff friendly. Technician doesn’t keep you informed of progress until done (May be 2-3 hours)
Good experience overall
Friendly staff, not a long wait time, clean waiting room with coffee, doughnuts and water.
Service was prompt. Employees friendly
Was quick and easy
Service Department is awesome!!
Andy Watson was outstanding! He explained every detail and tried very hard to get a fair price for me on my new Buick Enclave.
I really appreciate DeWayne, very helpful and supportive during a difficult time. Thanks, DW
I had a 9:00 appointment for a diagnostic and oil change. At 10:30 we were told one of the bays lift/rack wasn’t working! I been there 90 minutes and they waited that long to indicate a delay. That was disappointing as I expected better communications.
great job, done in the time they quoted me
The people are not good at letting you know anything about your vehicle in there shop. If I didn’t call every couple days I wouldn’t know anything. Poor service department. Thanks to them I know drive. A Ram 1500 2020.
It was great
Great service.
Great ontime service
Fast and courteous
Good service
Always the best service. From the service writers to the sales manager to drive out. Best place to get all of your auto needs. A+
Our experience was very good Channing Parker was very patient didn’t pressure my husband and I at all if that would of happened my husband would of walked out in a second.Channing answered every question we had and if he didn’t know the answer he would go ask which we appreciate.We hope the service is just as good as our buying experience..
Oil change was done but there was Slight damage done to my rim when the tires were rotated…Several of the lug nut where damaged I guess due to not being careful with the impact wrench and it over torcing or the wrong size impact being used I’ll have to have them all replaced ….If I known ahead I’d just taken it somewhere else .
The team did an amazing job of keeping me on track with my day.
I appreciate the friendly staff who helped make this purchase possible. Competitive pricing and confidence in the local service helped me make the decision to buy local. Thanks Paris Chevrolet!
My only issue in my recent purchase of our new Traverse is the inability of GM to communicate with the dealership and end user on the status of the car from production date to delivery date. We waited almost 8 months for the vehicle without knowing why, what was wrong, had our car been sold, etc. GM did not communicate with us or the dealership during this wait period. Once it finally arrived, we are pleased with the car. Thank you,
Service was excellent.Oil change service crew was awesome. Even the coffee was hood
Everyone was nice n got me in n out n reasonable time
Got in at appointment time. Was done in less than an hour. James took excellent care of me.
Everyone at Paris Chevrolet from Sales to Service are friendly, knowlegable and very helpful. Paris Chevrolet is the ONLY dealership I'll use.
could not have been any better
Our experience was great and Josh Juno was a great sales person and super easy to deal with.
Waited for inspection
Truck was being repaired for a fuel output issue and was in for over 1 month. Did get updates, but most were not really informative and most of the time the timeframes were not accurate. Windshield got cracked on test drive, got replaced, but was missing tint on windshield. Finally got an appointment for that. There is a NEW dent in the bumper and I did show the service advisor pictures and was advised she would let the manager know. Have yet to hear from anyone at the dealership on that, it has been 3 weeks. I have purchased vehicles from this select ship before and very much enjoy my salesman, but I believe this experience will make me choose a different dealership for purchases and repairs from this point on.
Check in was efficient and appointment was timely and I was in and oht
Love to go early so I can visit with all the friendly folks. I love Paris Chevrolet
The staff was honest and they were sure about the problem and explained what happened, and corrected the problem.
Much faster than the last time.
I was very satisfied, even with me being a walk-in and only having 2 techs working, I had an oil change and complete check over my brakes in less than 2 hours.
Friendly staff and excellent service!!!
Always pleasant thank you all so much. I have a part on backorder only issue. But everything else is great.
We had health issues and our daughter brought the car in for service. She was very pleased with the service.
It was great
We usually use independent mechanics. Because of timing issues we went to the dealership. We were treated courteously and promptly both in person and on the telephone. We think we received a fair price for the service and the car was ready when promised. The car was no more dirty when it was returned to us than it was when we took it in. There is nothing this dealer can do but an extra 5 to 6 parking spaces up front would be nice.
I recommend dealerships based on there service department and I highly recommend Paris Chevrolet.
Everyone did a fine job taking care of my service
The wait was well worth it. Totally satisfied
Always great service.
Great service
I took my truck in to have the oil changed and I also had a noise under the hood. We were getting ready to take about a three hour trip the next week and it concerned me. When I picked up my truck the noise was taken care of. It was really nice to head out on our trip knowing that everything had been checked and all my concerns had been put to rest by a great service department . Thank you James Gann and the rest of the Paris Chevrolet Service Department for the Excellent service as usual.
Just waited to long to get Buick fixed .....the oil change on the truck was good ..just believe in more prompt service ..it was all good when it was all said and done ..Dewayne in the service went extra lengths to make us happy.
Pleasant and opponent was on time and done timely.
It was warranty work, but they got me in and out quickly.
very nice and professional service department
Great customer/ service advisor interaction
Associate, Logan Bohanan, is professional and goes out of her way to assist you with your needs.
Great experience
Fantastic people, fantastic service, fantastic dealership.
Very nice people easy to deal with
Awesome
I was very satisfied with my service
.
Great work, fastest ever, keep up the fantastic service.
Great people and customer service!
Tiffany and the entire service department were awesome! I highly recommend!
After waiting an hour and half to get my battery checked my car was still not ready. When I checked on it I found they had forgotten about and had not even liked at my car Had to reschedule. I live in Bonham. 40 miles away from Paris
GREAT SERVICE.
I picked up a piece of metal in one of my tires. Didn't have an appointment....they got me in and out as quickly as possible even though they were short staffed. Service department folks were super friendly.
The service at Paris Chevrolet is always amazing!
They got me in and out much quicker than ever before!
Got in got out, no problems!!
Everyone is always so helpful and kind. I had a couple of extra issues this time and they fixed it for me. My automatic lock wasn't working so they reset it for me and my seat warmer chip came in and they installed that for me as well as my regularly scheduled oil change.
People make this operation. Bryce has helped me numerous times and is always friendly. Tiffiney in service is a true winner along with Brad and others. The operation is always clean! These folks go the extra mile to secure what you need. Our first car was not on the local drive so they go on web and found one out in West Texas. The car was sold before we did that deal. They found the exact one in Florida and they traded a car from Paris lot and paid the freight going to Fl and I paid the freight coming back to Paris. We started our search in Tyler the evening before and the crew there did not have a clue how to secure a vehicle other than what was on their property. Bryce is the key to making things happen and he has an amazing team that carries it out. Thank you Paris!
Best experience buying a vehicle, Thanks Andy! Oh and service department is the best.
Great experience and great service as always
My service advisor James was excellent.
On time service from appointment. Thanks for donut & coffee.
great
This is my 3 truck I bought from prais Chevrolet very friendly people can't wait for the 4 truck
Everyone was very friendly and helpful.
Excellent and courteous service
Warranty work completed without complication, staff is professional, knowledgeable and courteous
Tiffany is a wonderful Service advisor. i appreciate her complete level of customer service. I also want to recognize Miss Jan and Mr. Kim-----i wish everyone had their thoughtful consideration to value each customer's time and provide out of the box solutions to help customers benefit from every minute of each day. they provide a free vehicle pick-up and drop off service around other dealership duties. I am so impressed by their improvements since my last service appointment.
Even though I didn't have an appointment, they worked me in to get my oil changed. They are fantastic folks and always make sure I am taken care of.
Fast service. Friendly staff.
great!
We dropped car at shop, they did service and called us when it was done.
Excellent!
Just a great dealership. Jubal and Morgan both go out of their way for the customer.
Good
Quick and courteous
James was my service advisor, he is fantastic! Lots of knowledge and it didn't take long to have the service done on my car. He's AWWWESOME.
service was quick
Great customer service. Every employee I passed was very friendly.
I love all the people at Paris Chevrolet from sales to service. they always make sure I am taken care of.
It took no time at all for my oil change.
professional service
I appreciate you covering my seat & floor until finished!
Always a pleasure dealing with paris Chevrolet service dept..so kind and knowledgeable
Good job
They always make it easy to do business with them. Very helpful!
James Forbes, Service Department Associate, took very good care of seeing that our truck was serviced properly. Mr. Forbes was professional, polite and made sure we were informed as what was needed for our truck. Mr. Forbes listened carefully and addressed any questions/requests. Mr. Forbes represents Paris (Texas) Chevrolet very well.
Fast and friendly!
Dropped off before 8 am. They didn’t finish with our vehicle till almost 6pm. Shouldn’t of taken more thank 3-4 hours to repair our vehicle. Was told they had to move our car to a different lift or bay? ..? Or something like that.
Worked with me to find a good time for me to bring my car in.
Dealership provided a loaner vehicle when we had a family emergency arise. If they hadn’t, we were taking a chance on the pickup. They delivered our vehicle when promised the next day.
little slow but overall was vsatisfied with the service because i did arivea little early too
First service on 2022 and no problems. I get the same quality of service at Paris GMC as I do at Holmes Mercedes Benz in Shreveport, Louisiana.
I have been dealing with Mark since 2018 and would not do business with anyone else!
Had it ready in two days the only thing I didn’t like is that there was an a courtesy car
I absolutely LOVE this dealership and all of its employees... praying they figure out why my engine light keeps coming on in my Acadia..it will be back Monday 🙏
I called for an appointment and made time for me on my schedule. Great service.
short wait, courteous staff
Great dealership with great people. All are friendly and helpful - even the owner. The General Manager gave me a ride home so I didn't have to wait and came and picked me up when my pickup was ready - even bought me lunch. No that's a dealership!
Great experience and great service Morgan is a great service advisor
The staff are friendly and helpful and very knowledgeable!!
This was a visit on a recall notice. The technicians addressed it quickly and professionally
Loved the Halloween event the day I had oil change on my car. Fortune teller with prizes, corny dogs & lemonade!’ It brightened my day! All employees are friendly and helpful!
Logan and Morgan are the absolute BEST!!!
Awesome service and timely manner.
The gentleman that checked me in was very friendly and courteous. They had my oil changed and tires rotated in a timely manner
Service department lady’s name is Logan. Does not return phone calls and is very slow.
Great service
it went very well
Everything went smoothly and the people were nice
Everyone was professional, courteous and friendly and my car was serviced in a timely manner .
This is a great dealership!
Always get treated well. Wait time depends on how busy but overall can’t complain! Can’t remember the service guy who checks my Tahoe in and out but he is super sweet and always so nice
Kind , honest and courteous exspeience throughout the process
Took my Vette in for an oil change, and my Service Advisor, James Forbes, brought to my attention that a "Top Engine Clean" was recommended to be done at the mileage my car was at. Very much appreciated James! Thank you.
Great service
Fast
My vehicle was serviced in a professional manner. I have no complaints
FRIENDLY STAFF Love doing business with MARK, he"s the best.
Friendliness and timeliness
Great people and service!
The young lady that checked me in questioned my appointment saying "I am not sure why the online program let you have an 8 am appointment time because we already have one scheduled." She then proceeded to tell me that i would have to wait longer than normal because of this issue. Let me say that she was polite and i realize that this was not her fault, but if you are going to send out online appointments, the two systems need to talk to one another. I had a 9 am appointment that i was late for due to this error. I wouldnt double book myself on a Saturday morning or get up at 8 am just for grins. Your team did work me in and got me out in about 50 minutes which was GREATLY appreciated. I just think the systems to book appointments may need to be looked at and updated.
Great customer service!
Making appointment is easy. Front desk person was professional. I thought with an appointment I would have my truck back the same day. No call to inform statis so I presumed they found something but wondered what. Went in the next day to inquire statis. Was informed oil was changed but did not know about tire rotation. Drove my truck with the Manager hoping to show the Hard shift of the transmission. Could not duplicate. they still had to check the backup camera, which blows fuses. Was informed camera was working so they found nothing. I had just put a fuse in, so yes it was working BUT it soon will blow. Now what? I know there is a problem, they know there is a problem. Backup camera and transmission were replaced at a GM dealer in California, before we moved.
My service department associate James was professional, kept me informed on status and very friendly to work with
Friendly service department
The staff are always kind and courteous. They keep you informed about your vehicle and helpful in answering any questions.
The staff was very friendly and worked to make sure all my concerns were addressed in a professional manner.
All staff are cordial, respectful and I always receive explanation regarding work completed. I expect to continue to do business with this dealership for a long time.
Always an AWESOME experience!
Service was very good and the people were very friendly
Fast and friendly
The entire service dept. was very friendly and informative. I’ll definitely keep servicing my vehicles here!
I made a 10:00 am appointment a month ago. When I got there a sign said 2.5 hour wait for oil change. I was told since I had an appointment, that did not apply to me. But, I was there over 2 hours.
Logan was really great. Please tell him thank you.
It took 2 hrs 10 min for oil change and tire rotation with a scheduled appointment.
Excellent car care and service. Thanks to Tiffany and James for the courtesy and care shown to me and my vehicle
Very good service, but wait time was too long for a routine oil change
Service is great , not so happy with the sales department. Mainly sales manager. When he was a salesman he was for the customer, in my opinion he’s not anymore.
Perfection
Always friendly service
very nice .
My experience was great with the attendant. For she was very knowledgeable about her work. The service was done with a big smile. My vehicle was returned back to me in a timely manner and the problem was resolved.
They listen and do not argue.
Walk ins for oil changes, etc were in later and out earlier than me. I had an appointment that I had made 3 weeks earlier and was told this was quickest appointment I could get.
Everything went smoothly, from start to finish
Great service!
Had the chip put in fot my aeat heaters went good except i asked for them to check the Ir in my tires and they didnt.
Quick work
Did great. Very nice.
Excellent excellent experience! Service and cars sales are amazing. Brian, Hunter and Andy were very caring, professional and just plain nice folks. Not pushy or demeaning in any way. The way a dealership experience should be. Highly recommend!!
Always gets the job done in a timely manner.
Employees super nice. Got me right in and an hour later was on my way home. Was looking at a two hour wait. Great job well done!
Great service
easy and fast
Excellent service.
These guys rock! In and out for my oil change in record time.
Everything was done so easy and everyone was nice and friendly
we love it!
Marcus was very nice and professional! I brought my car in for a low tire. He got me in and out as quickly as possible. 10/10 ! The service advisor was phenomenal! She was cheerful and courteous. :) Always a GRREEAT day at Paris Chevrolet.
It was amazing of the number of items that had to removed from inside my car to be able to replace the bad part. it was also amazing to have it all back together and looking like new. My back air now works as it should..
The service was great but when I picked my truck up, I noticed it was not running like it was when I took it in but I thought maybe it was just me. I went home and told my husband something wasn’t right with my truck but all I had done was oil change and tire rotation. On the 3rd day, I noticed white smoke coming out of the back when I started the truck. I called them immediately and took it by there. The oil had been way way over filled by the tech’s that had serviced it. It had to be drained.🤦♀️ The service department was very nice and apologetic but it’s very scary to think that my truck could have been damaged in a serious way. I will be paying extra close attention on the way it runs till the next time I get it serviced.
Marcus Wolf did an outstanding job.
Fast and accurate service, extremely friendly staff.
Friendly and honest and on time and takes care of repairs.
Fast service and friendly staff.
Everything was fine
Staff is polite
It was great!
Terrible service order wrong parts the first time and did not fix the problem in a timely manner
Great service
Super friendly staff. Clean, comfortable waiting area. I especially like the fact that Paris Chevrolet is so heavily involved in our community.
I arrived at 8:20 AM for a 8:30 AM appointment. My vehicle was not pulled in until 9:10 AM. When I scheduled my appointment I was told it would be a quick fix. My quick fix took 1 hour and 55 minutes. I specifically requested an early appointment so I wouldn’t have to wait.
Christian was very patient & professional. I wish we could’ve gotten more for my trade in. That I bought & paid off from the same dealership. But I understand the economy right now. Christian was courteous & tried to get us back home as soon as possible in our new car.
Great people skills
It was
Communication in the service department could use major improvement. I had informed them numerous times I needed my vehicle, and no one called to let me know that it was not driveable until it was time for me to get off work and pick my child up from daycare. Also, this was the night before the first day of school. Communication is key and could have prevented a lot of irritation and panic. I appreciate how they took care of it and made sure I let the person I was speaking with know that it wasn't their fault, and I didn't want to blame them for the situation. However, the service department is the reason that I go out of town to buy brand new Chevrolet vehicles.
It was a very good experience.
Good customer service.
The service technician checked out ways to help me with the problem.
Very courteous staff, my vehicle was serviced and completed quickly.
Had to make an appointment over two weeks in advance and still had to wait around 30 minutes before being serviced. Waiting 5 - 10 minutes with an appointment is acceptable but not 30 minutes. Why make an appointment if you can't be on time? Plus my appointment was at 9:00am. Customer service should be priority one!
Great
The dealership was great, I went out of town for the weekend and they kept my truck safe until I return to pick it up.
Great
Always very pleasant and professional
customer service was excellant
Pleasant waiting area. Employees friendly. Attention to my car was as I expected.
Excellent service
Deewayne was very helpful in getting my vehicle in and fixed same day since we were leaving on vacation.
Very pleased
Always satisfied and amazed how quickly n thorough they are!
Service agent was very polite and we were in and out quickly!
They were faster than what they had said
Logan was great
Staff friendliness could improve.
Good job
Great Service
AWWWESOME group of people. They always do ALL the things.
Always courteous and friendly.
Great customer service.
Always kind and courteous.
Paris Chevrolet has been the best dealership that I have ever been to. They are all kind and made sure I left there knowing exactly everything that my Acadia had done. I felt like I was in my own home in their waiting room. The refreshments and donuts were GREAT!!
K
Everyone is so nice.
Service is great!
They work with me and my service contract people
The "Crew" at Paris Chevrolet are the Greatest! Jubal and Morgan are the best, they go out of their way to please the customer. A wonderful dealership! Billy Winters, Paris, TX
Answered any concerns I voiced.
Okay. Not return phone call very good. But okay.
Quick friendly service thanks
Errin again exceeded our expectations! We were planning on just waiting for the service to be completed there at the dealership since we live in McKinney. Errin handed me a set of keys to another vehicle and said go and enjoy Paris and have some breakfast! “We’ll call you when your car is ready”. We’ve always have received excellent service from Paris Chevrolet! On another note I had the honor of meeting the owner of the dealership! Great people with great pride in the service they provide.
I was greeted just after stepping out of my truck by one of their salespeople and he contacted the salesman I was working with, Errin Farley, and I was taken care of right away. Super nice group and very knowledgeable
Excellent customer service, not just the willingness to help but the eagerness to help is what amazes me! I love my dealership, they are family now at this point
They act like they didn't want to fix my SLT Yukon because I didn't purchase it at their dealership. I have a full coverage factory warranty. Did not offer a car to drive while my vehicle was being fixed for a week.
I came for an oil change and I ask them to check my transmission while changing the oil. After the service is done I been told that my oil filter in the transmission is clogged up and that my transmission was burn up. How can it burn up if I just drove it to get an oil change. Anyways I ask if they had change the oil filter and they say no, So I ask them why not change it if it’s clogged up. They said the tech don’t want to change it because it takes a week to prime the pump the only option for me is to replace transmission . I ask them if it’s drivable and they said yes. I drove it out of the dealer and didn’t even make it to the next block n transmission went down. I end up paying $578 to tow my vehicle to my house. Car was working before I got to the dealership. Now it’s not. I also look under my vehicle and I seen the line and clipped was not even put back together. It’s not safe
It was greT
The service department worked with me for the timeline I was on .
Everyone was very helpful
Great and friendly
Awesome dealership, wouldn’t go anywhere else
They worked our car in without an appointment because the oil change notice was down to 2%. We are so grateful!
Everyone is alway friendly. Never have to wait too long
Was very pleased with my experience at Paris Chev service was done in a timely manner Friendly service !
Received a door ding and dealership said they didn’t do it
They did a good job
Everybody was really nice and they helped me find the perfect car. Josh and Ethan were excellent
Josh J was great with helping me get my second car
Logan is an excellent customer service representative for your dealership
Friendly and fast
Friendly, reliable service
As usual, the staff were friendly, and the service was performed as quickly as possible.
Each person I dealt with was very helpful and kind. Even though they were very busy that day my car was serviced in a timely manner. The lifetime oil changes and tire rotation is such a wonderful customer service incentive and it is so appreciated!
Took 3 months to long plus thousands of dollars to much.
Mr. Farley is a gracious and very knowledgeable sales person. He always makes you feel comfortable and at ease when you are visiting the Paris, Texas dealership!!
Would have liked a call after service was completed
Service took longer than said and effort to resolve with extended warranty was to satisfactory, therefore resulting in extensive cost to be covered on my behalf.
The sales person ( Errin Farley ) was totally professional in his presentation & VERY helpful with the entire process. Everyone concerned with the sale were friendly & helpful.
Quick service, extremely friendly staff.
Wonderful customer service! Thankful to have them in Paris!
Great experience, friendly staff!
It took a little longer than I anticipated, but that was ok. Rotated tires and had to them do an alignment!
Had my car ready in a timely manner & they explained what extras needed to be done
Really enjoyed contacting my salesperson (Hunter) to set up the appointment. They were able to work with my timeline to get it completed. Also, really love the free oil changes!!
I was completely satisfied, t hey did the repairs just like they said in the time frame they said and we’re super nice.
Received prompt service and completed the requested repair correctly and in a timely manner.
I bought a $70,000 Yukon in January that has a bad motor . The dealership tells me the cannot give me a vehicle to drive. I have still been driving my vehicle now for 7 weeks and still unable to get it fixed. Between my husband and I, we have purchased 8 luxury vehicles in the last 10 years from Paris Chevrolet. The service department will not even return my phone calls. I will never buy another vehicle from Paris Chevrolet again.
my experience was good. the wait wasn't long and i got quick service
Errin I as a great employee to work with.
I sat for almost 4 hours with three little kids. I expected a little wait time but not four hours. They should have offered a rental or gave me an approximate wait time.
Could not have been better. Love to visit because everyone is so friendly.
Great service and salesman
Took my truck in for an oil change and check engine light issue got it back in a timely matter and was very satisfied.
Always an enjoyable experience. Friendly atmosphere, coffee donuts are a plus
Friendly and very professional.
Pre ordered a at4 from Andy Watson and everything came out perfect…he probably deserves more paid days off to play golf.
It was great. Thank you
Tiffany and Morgan are the best!!
From the service to the sales, everyone is great up there!
As always very polite and helpful
The free oil changes are nice if you didn't have to wait over 2 hours every time you have an appointment.
Josh was very easy to work with. I told him what I wanted and he made sure I got it!
called and made an appointment for oil change/tire rotation; and also to get an apps update (warranty work).. had to wait a couple of weeks for the appointment. came to appointment and they had no record that I wanted the apps updated done and said they would just have to see if there was time. said it was NOT in computer to have done. About an hour later a person came to ask me if they could do the apps update because it would take about an hour. I explained that the plan all along was to have that done. she apologized for that and they did the work. My issue was that each group didn't see to have any idea what the other group was telling folks and that the original request was not in computer to begin with.
I needed an oil change and they worked me right in. Thanks for your customer service.
Everything went smoothly and didnt take long at all and evry one was very frendly and helpful.
Always Great Service
Great
Excellent service, clean waiting room, and very attentive
Very professional
Good people and they por you
You checked out our water leak and there was no leak and I was charged nothing. Thank you!!
Great customer service!!
If there would have been one update provided mid-afternoon so I could have coordinated vehicles for my family based on that timeline; it would have really been great. When I called to check up on the service, they were able to provide the information. I feel that if I leave my vehicle there for service, then you provide the updates to me because you are aware of when it goes to the next stage (ie compleyed, awaiting parts, etc).
Very professional, fast service
Great Experience! Great truck!
Thank you for all the hard work and quick fix.
Always so professional and responsive to my requests! Gets you in and out in a timely manner!
All personal here is awesome! Always smiling and eager to help. Their drivers are the coolest also. They delivered my car straight to my front door! Highly recommended!
Logan 'the young lady that helped me 'was very thorough and got my truck in quick , and especially what i liked was that the price she told me on the phone was exactly what i was charged !In the past i have seen where the phone price was much lower than the bill that i got charged.
It did take 2 hours for a service visit. My car was parked on the lot and I noticed it there. They knew I was waiting in the lobby, but didn't get a call that service was finished
I needed my Buick envision oil change but didn’t have time to schedule because I’m traveling in a week. So he the service man told me to bring it in early and leave it all day. We I was so happy and surprised when they called me 2 1/2 hours later and it was all done. So great. Our service department is amazing this is one reason I bought my car here at Paris. I was told by my sister how great the service is. Thank you
The bearded lady was AWESOME
Great
As far as the car buying experience everything went well. Aaron the salesman was very helpful and knowledgable. My prob began after. We noticed the rear bumper cover on rt side was sticking out a little. I brought the car back over 2 days later. Another salesman looked at my issue and took the car to the back to be looked at by service. A little while later he brought my keys back n said it had a faulty clip in there and one was ordered. We set a return date and I left. I didn't look at the area at that time (really didn't think I needed to). After getting back home I decided to wash car. When I was drying it that's when I found a dent in rear body panel directly above the bumper cover area. I took pics and called Aaron. He later assured me all would be taken care of. My issue is: 1, did the tech that dented it not tell anyone hoping I wouldn't notice? 2, did he tell service manager and he not say anything? 3, did the helping salesman know about it and park the car where I wouldn't walk up on left side n hope I wouldn't notice? I am going back over on May 30th to get bumper cover part installed and their dent repaired. I am hoping I get some answers to my questions, an apology or two would be nice. I hope this isn't the kind of service I can expect when I bring the car back over every time for the free lifetime oil change servicing or any service. I hope this survey gets read and I get to talk to somebody about this on Mon May 30th. Thank you.
Prompt and courteous got me in and out fast.
Great!
Great customer service.
I cam in as a work in and thought I would be there all day and was pleased to only be there a little over an hour
Kim Ledbetter and Andy Watson were amazing!
Very friendly and courteous. Always kept up yo date on order. Excellent staff
Thumbs up sticker.
Everyone was awesome!
Marcus was extremely nice and worked diligently to ensure I got the vehicle I wanted at the best price possible!
I had a great experience. Salesman Aaron Michaels is just great at what he does and everyone was so nice. I have bought 3 cars from Chevrolet of Paris and have been blessed with each one so far. Love you guys.
Done in a timely fashion.
Excellent service, very friendly staff and very thorough service anytime I go there. The best dealership I have ever dealt with.
I am very pleased with the crew at Paris Chevrolet!!
great service, awesome knowledgeable sale person.
Worked with Andy, Errin and Josh to get my truck bought. All were great and easy to work with. Basically accomplished all of it over the phone and they made it easy. Thank you!
Did not repair the item requested, this was second time in for service for same issue and still not repaired.
They were very professional and explained all that my vehicle needed done and I didn't take long
josh is a great salesman
Good job
Promt, timely and courteous service.
Service after the sale is excellent!
Recently I had problems on my 2021 2500HD pickup with my transmission. I travel 160,000 miles per year pulling a trailer and never know where I am going to have issues. Fortunately, my issues were in the Paris TX area. I called the local dealership to see if they had time to check it out! They were able to get it in the shop and determined the transmission was beyond repair. They located a transmission in FT Worth TX, received it overnight and had the truck ready to roll the day after. Paris Chevrolet has not forgotten that the customers time is money and important! For me they saved me several thousands of dollars not pushing my truck to the back of the lot and working it in over the next week. Thanks Paris Chevrolet CMG Logistix
It is outstanding
The personnel are friendly and helpful. They do a great job in taking care of my vehicle. I have been pleased with their work .
very friendly sales staff
Awesome people!
They took such great care of me and my truck. I was kept in the loop the whole time and the repair was completed quickly. I even got paid by them to be there while the repair was being done.
Great
They are always great!
I suppose my answers are misleading. First I noticed my paint on the hood flaking off that was in August I had a gentleman look at it when I was there for an oil change. He said to give him a week to get it set up with the paint shop and a loaner auto. I continued to call at least four or more times nothing was ever done. On my next oil change I was fairly angry and I ask Logan if that was the way you all took care of warranty items. She was amazing within a week it was set up and soon completed she was so very good and is a treasure to your business. I had already decided that I would never spend another cent with you all She knew how to handle my anger and make me happy. SHES A GREAT ASSET
Good
Friendly staff
I was a little late getting to the Paris dealership. They not on got me in and my 0i changed and tires rotated .thet are very Profesinal
Everyone was so nice and helpful. I needed a vehicle that was reliable and got good gas mileage and the salesperson, Logan, helped me find one that was perfect and within my price range.
It is always a great experience and they are always on time and very nice. I have no complaints.
Very accomidating and friendly. Was able to fix problem with out a hitch.
Made an appt to have my truck oil changed. Dropped the truck off at 7:30 in the morning and was told we never it put on the books for an appt. Did not receive my truck back til 5:00 in the afternoon after I was told dropping the truck off meant it was a work in. If I make an appt and say I’m dropping it off at a specific time I should not have to wait all day for my oil to be changed when I needed my truck back prior to the end of the day.
Pars Chevrolet is always fast, responsive, and courteous
Friendly, great service
They did great job
Andy was a FANTASTIC Salesman!
Everyone was very friendly & helpful!
I was at the dealership for only 38 minutes. Job completed! You can’t beat that.
James was very friendly, courteous, & efficient. I appreciate the seat & floor covers while you had access to my vehicle.
Had just bought a used vehicle that developed a serious but intermittent issue. Vehicle was still in warranty and these guys made extra effort, a lot of extra effort to track down the ‘gremlin’ and correct the issue. I was considering I had bought a truck with issues and very concerned about my investment. They took care of me and I’m very appreciative of the effort .
Stratified
My sales agent, Errin Farley, was the best. I've never had a salesman walk me thru all the features and even synced my phone. He was great!
Great experience
Everyone was great!
It was great
Josh was very knowledgeable about the car we were looking for. He answered all our questions and was very polite. I enjoyed working with him
Andy Was Great!!! Very Professional and Honest and Nice.He knew the truck I bought from him inside and out!!!
This is the second time I have purchased a new vehicle with this dealership and both times that I have, the process has been extremely easy! They do everything they can for their customers, during the buying process and after!
Well pleased with all aspects. Thank You
Very accommodating.
Once the truck made it onto your lot, Mark made the purchase quick and very easy.
It was
Had my car serviced. They were quick and very professional. Very friendly
Another fantastic experience...super thorough and professional...even received a free carwash token from local carwash, very nice touch!!!!
Well done
Excellent Service
Best dealership I've ever been to! They got me into the vehicle I wanted with cheaper payments! Can't beat that! Thanks Paris Chevrolet!
Waited 1 hour and 50 minutes in guest waiting room. Just for general service and no one came and told me the car was ready. Could not get a service report, guess computer down. Was to get E copy have not received yet.
As always great service very friendly
This is the second time I have bought a vehicle from Paris Chevrolet. Errin was phenomenal and thorough. Would recommend him to anyone.
Excellent as always!!
Very pleasant experience! The service department was very friendly and efficient while working on my vehicle.
Great People
GREAT......
Friendly staff. Clean waiting room. Short wait time .
I had a excellent experience @ the dealership Hunter & Aaron were great 😀 they went above & beyond to accompany me & make sure I got the best deal possible.
Very efficient and quick. We had no actual wait time.
Every time I've been there for any service or just to say hello it is always a great experience the team are always Professional even when I call them on the phone to schedule a service or ask a question it's always a good communication Thank you at the Paris Chevrolet Dealership they are truly the A - Team I most definitely will recommend their service
Quick turn around, friendly service
JT went above and beyond expectations to stand beside the vehicle and warranty he sold me to help maintain it's repair. Mark is a great employee also. I love the employees who give me shuttle rides while my car is repaired too. Everyone is very friendly. The quality of the cars and employees is excellent. Great job guys!
Service personel were great!
Quick and easy
Quick and easy. But I have to go back for another appointment.
Everyone is super friendly!
Everyone is always so helpful & friendly!
Great
They did exactly what they were asked to do. And in a timely manner
With the price of gas and the time lost going and returning from Paris, the free oil change for life may not be as good of a deal as it could be..
Very good thanks
Friendly and helpful. I told them at what price I needed to be at and they stayed on top of it from the beginning. When there wasn't anything available at the time they took my information down and called as soon as one was available. No pressure to go higher than I wanted. I would recommend them to all my friends and family.
Always great!
This is our second truck to purchase from there. Mark Richley has been easy to work with.
Besides inventory management it was a very good experience. Would do it again.
Everyone was friendly, helpful, and answered my questions so that I could understand. Best of all-TJ synced my phone with my new car! Thank you all so much.
Always friendly and helpful!
Hunter was great, he kept me updated on the trucks status and it was a good buying experience overall.
I asked that the car be completed quickly and it was. They stayed in contact with me about the additional work and let me know when it was done. Best experience since our purchase.
kind and courteous service.
Twice wiper fluid had not been put in during oil change but is checked off the list like it has been.
They do everything they can to accommodate me as their customer.
Paris Chevrolet is the best! It's the only dealership we use. Over the last few years we have bought 6 vehicles from Paris Chevrolet. Special thanks to Mark Ritchey for everything he has done for us. We highly recommend and Paris Chevrolet and Mark to everyone we know wanting to buy a vehicle.
Salesman Kim Ledbetter was very helpful in demonstrating the vehicle, in process of purchase, and introducing me to the features of the vehicle after purchase.
Very friendly and professional.
The staff made every effort to make things go well. Even though the dealership is busy, a space was provided to repair our 2021 Terrain that had a leak from the torque converter seal was leaking... quite a job.
Took longer than I expected.
Paris Chevrolet found the problem that the Tyler TX dealership could not find.
They are always polite and thorough. They make sure you are comfortable while you wait and I see them treat each and every person the same whether you are buying a vehicle, or recently purchased a vehicle or purchased it years ago the customer service and care never waivers
Marcus made my experience very good and explained everything well.
I'm having with the work. Something created a new problem with the heater fan motor while it was being worked on. Will have to make another trip to get that fixed.
I always like they give you a token for a free car wash keep up the good work
Treated with respect, in every area, my time, my vehicle and scheduling repairs.
We could not be happier with the dealership and our 2019 Buick Encore! I was met in the parking lot by a friendly young man who escorted me to the service area for my free oil change. The employee at the computer was equally cordial! After the car was serviced, he walked me to the car and removed the paper mats. I highly recommend Paris Chevrolet! Oh, I forgot to mention the token for the free oil change!
I called to make an appointment and was told there were no appointments on Saturday for several weeks. All I needed was an oil change . I did take off work and come to Paris and was “worked in.” The line wasn’t too long and I appreciated them getting me in. Service folks were great. I do wish you had more help.
Service was great
In for a scheduled oil change, in and out in less than an hour. Counter folks were very courteous and efficient.
Good people to go to
Nothing was reset on my oil change and then my tires was rotated or alined, I had to reset them myself. It was sending messages to me about low tire and I went and had it checked out. Service person needs to pay more attention to detail.
Hunter was absolutely fantastic and we love our Terrain! The entire experience was great and everyone was so courteous and pleasant. We highly recommend Paris Chevrolet!
It took 2 hours and 20 minutes to get my oil changed and my tires rotated. I even had an appointment!
They did the work as scheduled. Good communications.
It was very easy and the staff were great.
Great experience
Good
Paris Chevrolet Buick GMC made the ordering, purchase and delivery of my new 2022 Chev Tahoe a piece of cake! The process was so smooth. This is my third Chev Tahoe and two have been purchased at Paris Chev Buick GMC! Thank you all for making me a happy continued customer.
Salesman was friendly n got the sale done quickly
Do not know which of two vehicles this survey about but taking one on 2/11 the other 2/11 both service engine soon and 175 miles @65 mph reduce power
The nicest people ever! Very hel
Good
Everyone was very helpful and knowledgeable
Andy Watson made this truck purchase the easiest and least complicated that I've ever seen. He's polite, honest, and knowledgeable, and prompt and open with all correspondence. It was totally worth my drive to Paris to get the truck I wanted.
Service dept is amazing
Very professional...kept me reminded about appointment...got me in and out in timely fashion...very pleased with this first service of my new truck!
I have nothing bad to say my sales rep was wonderful the finance two made it as fast as he could and was very knowledgeable at his job
Everyone was very friendly. The Service technicians were very knowledgeable.
The technician did an excellent job during my service appointment.
Great Service and always felt I was being treated fairly.
Fast and friendly service as always!!
Easy
As always, Bart and the Service Team were Professional, Prompt and Helpful.
No communication and not accommodating at all!!
Very friendly and courteous
Excellent friendly service
Great experience everyone I talked to was more than helpful. They go above and beyond to make sure you are satisfied.
No answer
Aaron McMikel will go over and beyond his call of duty to Satisfy his customer!
Everyone was a nice. I was in and out in 30 minutes with a oil change. Very impressed.
Service was fast and friendly.
Everyone is friendly and super courteous.
Worked well to get what i needed
Best car buying experience I have had. This was one of the only dealerships I found that stayed true to their word, and did not mark up their vehicles, no hidden fees. Quick, honest, and easy. They earned my business for life.
Everyone was kind and worked really hard to fix my Tahoe and provide me with great service.
Friendly. Comfortable accommodations for waiting.
Perfect car buying experience. So easy and quick. Fastest car purchase ever! Errin helped up get exactly what we wanted within our budget! We are in love with our new GMC and will definitely be back in the future.
Always pleased with the excellent service provided...
not accommodating nor helpful
Great experience. No issues. Thank you!
TJ did an awesome job! It was a quick painless experience and he got us the best price anyone could have! Definitely impressed and will be a return customer.
The entire staff is so friendly and helpful. The work was done quickly. I felt that my vehicle was treated as if it was their own.
EVERYTHING WAS PERFECT, EXCELLENT JOB!
Aaron was excellent to work with as well as the others
Andy was great,understanding what I needed and presented several choices for me to consider..The finance was easy also.
Fast and easy to work with!
Very professional and expedient. Bart Hadley is the best! And the dealership ate the cost of a minor repair. Who does that these days?
Free popcorn and Hallmark in the waiting room! Friendly and courteous staff!
Radio was coming on and going off it was reset so far so good
Everyone called me by name as I have been dealing with the dealership for a few years now. They make me feel like family.
Quick & professional service.
Was on time and very professional
Very pleasant experience. Everyone was very nice and helpful. Josh J. Was one of the best salesman that I have ever dealt with.
I have spent entire days with auto purchase experiences. I hate the process. I sent an email message to Paris Chevy and the next day I was pre approved. The paperwork took about five minutes to complete. I was very pleased with the entire group.
Josh J. Is an awesome salesman and very professional. He did his best to find what I wanted in these hard times to find any vehicle. JT was also very professional and did a great job. You all keep up the great work.
Everyone was. Very friendly and helpful from the moment I got there
Oil change took about an hour .... that's too long. Also cost me about $200 for the oil change ... that's too expensive.
Good service.
Easy and pain free
GREAT
Got straight to business, no haggling and was in and out super fast. Josh Juneau was great!
Everyone was friendly and professional.
I love this dealership. They are kind, friendly, prompt and go above and beyond for their customers. Will definitely buy again from them.
Fast friendly and great care for my truck
I have never had a problem with the service department.
Spent over 2 hours to have oil changes and tires rotated
The experience as you say was fine until I got my car home and found that my glove compartment is broke and half my glasses that were in it were on the floor
Everyone was friendly
My car has been in 4 times and they still need it in again cause they still don’t know what the problem is! And they broke a piece on my engine and tried to GLUE it back together! I’ve paid a lot of money for a new transmission to be put in to find out the same day I get it that the problem isn’t fixed and some how there was a problem with my new transmission that was the same problem with my old one! Hmm.
The staff was friendly and helpful and they got the service done in a timely matter.
They had my truck four and half hours. I had a vibration in my steering. they said two techs drove it and felt nothing. Asked me to come drive it with a tech. Told them I would be there in 15 minutes. When I finally got to talk to service advisor. Both techs that could ride with me had gone to lunch. It would be another hour wait. I asked if they could balance my tires. They said NO. I would have to schedule it. Went to discount tire all four tires where out of balance. I wont be back, all my experiences with Paris Chevrolet have sucked.
Excellent job
everyone was real nice and the service was great
Mark was very kind! We had a great car buying experience!
Very pleased
Always great, fast and friendly service
Overall... from what I saw God's, hand is definitely on your dealership!
Friendly employees and comfortable waiting room. Did not have to wait long to get my car serviced
Excellent service great team that really cares about every customer that walks through their Door. And are so very helpful no pressure when Buying a new or used vehicle I highly recommend pairs Cheverly I could say so much more but I'll keep it Bref. Thank you
Very friendly and quick turnaround. Explained the problem I had well. But manufacture need to address the brake popping noise when brake applied or released. You all said it was the pads but was normal and won’t be a problem.
Very courteous staff
.
They were very helpful especially since I had never car shopped by myself. The salesman for online help and the actually salesman walked me through everything and helped me with all the new features.
It took a week to get my truck in for service and made it hard to borrow another ride until it got fixed
TJ did an excellent job explaining the many features of my new truck. I really appreciate his help.
great salesman! love our pickup
Your service folks were very helpful and professional. Couldn’t be more pleased
Very courteous, helpful , my experience was very good there.
Always fast, friendly and fun to do business with.
Great service from a great group of professionals!
Wry polite and courteous.
Excellent customer service!
Everything was good except, I had to pay for the tire rotation because I wanted the balance checked on each tire. I been feeling a vibration through the steeling wheel when driving on the highway.
Seamless
They were able to start the paperwork and prep the truck before I arrived, making it a simple and quick purchase. No hassling back and forth for hours. Best buying experience I've had.
It was a factory recall task. Keren was the scheduler and Chris was the service coordinator. Both did a superb job—five star employees. Your entire staff were most friendly and pleasant to be with that day and I told them so.
We were made to feel like family!!! Loved our salesman Farley.
The same courtesy and respect to all customers. Professional and friendly. I only go to this dealer for all my car needs....
Always pleasant service
I was pleased with the service
Staff is friendly. Job done in a timely manner.
They were very considerate and nice. We were told about how long it would take, and they had it done in the length of time they told us.
Quick and efficient, Logan was very knowledgeable! Thank you Paris Chevy!
Salesman very professional at his jon
It was very easy to purchase my car. Aaron was great. We were very pleased.
Very friendly and helpful salesman, Kane Forbus. Easy process from start to finish. A+++
Always have a great experience with the sales team!!
Impressed with Paris Chevrolet Dealership and like to do business with hometown people !
Great folks to deal with , take care of business and very friendly
They kept me informed on what was going on at all times with my insurance and status of repair.
Michael was very professional and courteous.
Service was horrible, nothing was corrected, had my truck for over 24 hours and all they needed to do was RESET the radio, but I get the story that the technician couldn’t get it to act up so they couldn’t fix anything. This is a BRAND new truck 2021, back up camera is intermittent when it wants to, passenger speakers do the same thing. I go to pick up my truck, they tell me the technician has Ben working on it all day? So that means it’s been inside the shop, why is my steering wheel scolding hot, my seats hot, the air in the cab once again HOT! My truck had been sitting outside. I’m certain they didn’t even work on it. If there was another dealership I could go to, I would! Service department is in desperate need of a over haul. I’m really disappointed and aggravated with this whole situation. Makes me question purchasing from this dealership again in the near future.
they serviced my car quickly and had me on the road.
Good
Great experience
Paris Chevrolet is always knowledgeable and responsive to our questions. They were able to get our vehicle into the shop to be looked at immediately.
Always Great Service
Very good people
Rep was very through with delivery of vehicle after service was complete.
It was nice
Very fast and reliable. Loved the service we received.
Great experience like always.
Good service and answer my questions
It was great. Great service.
Great service
everyone was courteous and didn't take longer than expected
quick, friendly service!
it was good and would recommend you,ll to other people thanks Paris Chevrolet
Aaron, our salesman was extremely friendly, helpful and not pushy at all. The entire process was easy and completed very quickly.
Very nice , informative, good people
Michael was great with the whole process of getting our battery replaced on our 2019 Chevy Suburban. The service is stellar as always and you can’t beat hometown people.
Excellent service and friendly works.
Great experience! TJ was awesome!
Great service
Fast and friendly
They were very quick and efficient
Wasnt happy about them putting washer fluid in my truck...work invoice shows to not put washer fluid in...on the envelope for drop off I also wrote it on there..
They made me feel comfortable and took good care of me
It's always a pleasure and the staff are amazing
Service was great
Timely. Staff very professional. Explained to me about what was checked out and the results of the checklist.
Fast and very nice.
The experience I had at Paris Chevrolet was very pleasant. From the moment I walked in, Logan greeted me with enthusiasm and a smile. Pulled my truck around and had my oil changed very quickly after I dropped it off. She called me to let me know I also had an update for my radio that I had no idea about. She got it done sooner than the time she had previously quoted, which was very appreciated. I highly recommend Logan and the Paris Chevrolet Service Department.
Very friendly , great customer service, and fast service
All went well, just took too long to get appt
Great experience, quick and easy
The service department made The appointment easily done.
I am going to revaluate whether a free oil change is worth driving 2hours ( 1 each way) and waiting over an hour for the oil change, and you used to offer a free car wash with the oil change, but not this time.
Fast and great customer service
My wife and I recently moved from Central California to be closer to our grandkids. We had sold a 1995 Z71 prior to our move and wanted to buy local. We stopped just to look and we’re greeted by Hunter. He had a great personality and Customer Service was on point. Hunter made the buying experience easy. TJ in finance was also very welcoming and made you feel like family. It was a great experience at Paris Chevrolet!! Mike and Theresa Frank
The sales representative, Mark Ritchey, was friendly and knowledgeable. Great to work with. All the dealership staff was helpful and made us feel welcome.
Great experience! Mark was great!!
Aaron and Hunter were both great. Made it easy. Not a bunch of haggling around and a gave me a good trade.
During the oil change the dealership patch one tire and replaced one tire. One of the tires had a large leek resulting in the tire deflate and loose the bead. I had to remove and plug the tire. they also allowed the truck to leave with incorrect tire pressure back tires at 60 and front left 68 front right 48.
All the staff were friendly, helpful and fun. Best experience ever in buying a vehicle. I have never enjoyed spending so much money before. Great people especially Aaron.
We will always do business here! Great group of knowledgeable professionals.
I love this service department. Reminders for service are a great service. Always courteous and on schedule with appointment times.
I was traveling from Mississippi to Denver for a medical condition. I had a problem with the DEF pump on my HD pickup and Michael, in service, managed to work me in and get it repaired in record time, allowing me to get to my appointment on time. He kept me informed throughout and took care of the paperwork timely. I appreciate the effort to keep me on schedule. Excellent service--I felt like a long-time customer.
CHRIS IS AWESOME
was treated with kindness understanding and respect sales person HUNTER was very nice and helpful
great service
Friendly workers!
Very friendly, nice and clean fast service
Great Service! Overall Great Dealership!
This our first New vehicle ever. The dash was different from how it was when we brought it in... finally got my speedometer back on the screen. The service was fast and through.... we are satisfied. May not be the most expensive car yet we really like it. Tell T.J . Hello for us.
n
Bigler was awesome at getting us into the vehicle my wife really wanted!
Great Service Department
I had and Exceptional experience at the dealership Errin Farley was amazing and he took excellent care of us while there. Everyone was so nice, and the finance manager was excellent also. I have already started recommending that my friends and family visit on their next car purchase!! Thanks for everything we truly appreciate your staff!!
Excellent customer service!
Our salesman, Mark, is very knowledgeable about all the vehicles. He listens to your individual needs and fits you into the appropriate car. He is not pushy. He is friendly, respectful, and eager to assist. I will highly recommend going to Mark and Paris Chevrolet for assistance with your next vehicle!
Excellent sales agent very professional and knowledgeable about the vehicle I was buying
Everyone is always very helpful and friendly.
great service
completely satisfied
they did a great job and everyone is so friendly. aaron mcmichaels and logan. they will go out of there way to help you.we thank them all and GOD BLESS
Hello. Abe Enns here, I bought a new van I believe in 2005, ever since then I could deal with the sales man @ Paris Chevrolet anymore, always bought from out of town, we buy about 2 new vehicles a year. then this week I drove back to Paris Chevrolet and Katy came out and gave me friendly service like I have never experience before, will buy our 22 Yukon from her if she stays around. She knows more about trucks than most men do, she showed me everything about my 2500 Sierra! Thanks again Katy!😊🤝
Appointment was on time ,technician very respectful and curious and met all of my concerns regarding my suv. Service was preformed in a timely manner.
Fast and friendly service
Great advice and always very professional!
Hunter went out of his way to make sure I got what I wanted and needed even in this crazy marked when not as many vehicles are available as there usually are. Paris Chevrolet will definitely be my first place I go to next time I'm looking to buy a vehicle and Hunter will be the guy I go talk too.
Brian and Josh took care of me from start to finish. It’s nice when you don’t have to remind people of the things you would like on a vehicle and your salesman just remembers and takes care of it.
Everyone was very friendly , courteous and extremely helpful. Vehicle was in and out very quickly. Everything was kept clean and service people were very friendly and helpful.
Good
Took my wife's car in to be worked on and since it would be a few days they arranged a "loaner" vehicle. We liked the vehicle so well that we purchased it. Forrest Bigler was the salesman and he was very helpful with the transaction and purchase. I highly recommend Paris Chevrolet.
Didn't try to sale me what I didn't want and made sure my need were met
Hunter was very informative and not pushy at all. enjoyed buying one from him.
Friendly and Fast!!
Very polite very knowledgeable and friendly
Very smooth new car buying experience. Thanks to all that helped with process at Paris, Buick, GMC. Sales folks were very friendly and professional.
Tell them what you need and they get it done.
Kindest people and fast service
As always great service from great people!
Quick repair! Got the car fixed before our trip!
Great
Completely satisfied!!!!
Able to move us up on the schedule as we had to come to Paris on the day you serviced.
Errin was extremely helpful from the first phone call I placed to him regarding a Yukon Xl SLT that was listed on the internet. He explained to me that the vehicle was in the process of being shipped to the dealership and was available for purchase. He sent me the information on the equipment/features. After speaking with him several times I drove to the Paris dealership and placed a deposit on the vehicle to hold it for me. I was notified promptly when the vehicle arrived. My husband and I drove to the dealership to look at the vehicle. Errin took the time to go over the vehicle features in detail. I must admit that was loads of information to absorb! I knew I would have to read the owners manual and go over the vehicle with with a, “fine tooth comb”, as the old saying goes. The gentleman that handled the financial aspect was very helpful and explained the contract. We drove our brand new Yukon home that afternoon. Due to family obligations I did not drive the vehicle again until 7-21-21. After returning home I set about the task of going over the vehicle in detail trying to become familiar with the features. During this time I did find several areas on the interior that need to be addressed. There are two deep gouges on the right trunk door panel and one on the left door panel. I also noted some streaking on the back door window black support bar. This will not come off with water and a microfiber cloth. I took pictures of theses areas and notified Errin that theses repairs will need to be made. I would have to say that my experience dealing with Paris Chevrolet has very pleasant. If the service after the sale is handled as well as the purchase process I would not hesitate to recommend the Paris Chevrolet dealership to anyone looking to buy a vehicle. The members of your team that I have had the pleasure of dealing with are top notch! Thank you.
Great experience
Awesome experience
Logan was the representative from service that handled my situation from top to bottom. She had my interest in mind at all times. Her customer service is beyond reproach. I will be back for all services you offer.
We were welcomed immediately at the dealership by Forest Bigler. Already knew what we wanted to look at and he showed us and answered questions we had. He kept in contact over the phone and through texts. We never felt pressured and received excellent service. Beautiful and clean dealership with great staff.
Friendly service
Very friendly
I always have a great experience when I purchase vehicles here. My salesmen were very helpful and very knowledgeable. The Finance Mgrs explained everything and made my buying experience easy and fun.
Very helpful and friendly...
Logan is awesome!
Aaron McMikel was very professional and knowledgeable. J. T. was equally as helpful. Very friendly staff. Coy McGregor and Don Hubbard.
Katy was awesome and made the process a lot smoother than I thought it would go. She was honest and upfront and made it the best experience I’ve ever had.
Wonderful, very friendly employees. They were very fast and efficient.
Everyone is always so nice and so helpful.
Katy Walters was awesome! Very helpful and very attentive to our requests!
Honestly it could not have been better
They were informative about my vehicle and what they were doing. There was a clean and comfortable waiting area for me to wait for my vehicle.
Katy was very helpful and professional
From walking in to new car was about an hour. Great experience.
Easy scheduling, prompt to get us in and out. Very courteous staff.
The other issue on my car( radio) they did not research the issue enough.
Easy purchase process
Errin was very responsive and willing to meet to exchange vehicles.
Brian Richie was our Salesman, I would say he was the reason we made our purchase. Brian was very knowledgeable of every vehicle & Dealership history. He also was able to help us on selling our old truck. Brian was very patient, professional & showed great manors.
Our experience with Paris Gmc & Chevrolet was the best car buying experience we have ever had. Thanks for all your help. I love my new car
Great service
Everyone is always very friendly and helpful. I never have to wait long to get my car serviced
Attentive staff and various amenities available for the clients. The service was timely and professional! Overall a magnificent experience! Thank you Paris Chevrolet and staff for your service.
Everyone was helpful and friendly
The people were very friendly and knowledgeable. Really enjoyed the overall experience.
Andy was great. I enjoyed working with him. Your dealership was competitive with the Dallas market. Buying local is the best way to go!
Good
Sales team is leagues above the rest. The buying process was easy and they worked around my schedule. Will be recommending them to anyone looking for a vehicle.
Fixed my air conditioning really fast!
excellent
Best dealership in town. In and out quickly!
Staff was very friendly
Great place
Paris dealership didn't give me a far trade for my truck. Then they tell me one price for the truck I bought when the paper work was done it was a hold different price.
little long day because we had our grandson with us but over all good
Is was reasonably fast and good service people. The lady that schedules the appt. is excellent.
Enjoy working with Paris Chevrolet
Work was done quickly
Took care of my flat tire immediately! Great customer service.
They were on top of there game Very satisfied
Our salesman, Mark, was the best! He answered every question and went above and beyond! Hands down the best car buying experience!
TJ was awesome. He made the buying experience so much better.
Great
Driver interior door had fresh dirt on it as though it was a handprint, top of tailgate had fresh dirt on it too. Logan placed paperwork for me to sign post service then asked if there was something I was looking for. I never sign anything without reading it first. Logan said she had my copy but it was not as in depth as hers. I saw at several “expired” things in yellow and one was a bulb of which I didn’t see mentioned on my copy. I always want to be informed about anything that may need attention on the vehicle. I asked Logan to perform a walk around the vehicle and she agreed. The staff used to take pictures of vehicles before they serviced them and that has not happened for sometime.
The service department did good work and I am very pleased. However I had difficulty getting connected to service. I believe you need to improve the call answering and call transfer system in your business. A long wait for an answer, a fast speaking reception, and another long wait for transfer is not good service! Sincerely, Bill Plummer
Always very nice and efficient
I went good just took a while
Great service
Needed repairs were made but had to pay out of pocket because dealership doesn’t accept Car Shield Warranty.
Friendly employees and right on time for your appointment and didn't take long..
Awesome service!!
Awesome salesperson..Katy went above and beyond...
Nice folks
Always the best, experienced and friendly employees. And the best service possible. They are always willing to work with the customer to the utmost extent.
I came in panicked because of an issue with my new car. Literally shaking and they eased my worries and really listened to what I was telling them. Never dismissed my worries. I dealt with a couple of service reps and all were outstanding and very knowledgeable. It was just a computer upgrade and I was on my way the next day by 1pm. I didn't buy my Camaro from this exact dealership due to non on the lot but they never once said anything about it and helped me in a very caring and timely manner. I will continue to use Paris Chevrolet for all my car needs and not drive to the dealership I purchased from. The service was outstanding. Thank you again!
Great team, great experience
Very good
Awesome experience all around!
We had a wonderful experience, it was very smooth and easy!
Friendly staff
Staff was very friendly and courteous.
Courteous, efficient personnel. Got vehicle finished in adequate time.
Great dealership, and service department
Everything Good!!!!
Very quick and easy drop off and pick up. Was there for some recalls on my 2021 Tahoe. Great customer service.
Didn't take as much time as expected
Hunter was very attentive to what we needed and what would best fit our family. We have dealt with plenty of other dealerships, and by far, Paris Chevrolet has the best overall customer service.
With only 14,000 miles on my 2020 Buick the tech said my tires were 4/32 worn. Either bad tires or the reading was incorrect.
Katy Walters was excellent and we look forward to working with her again
The salesman was wonderful in working with me on my new car purchase. He was friendly, knowledgeable , and helpful. Thank you Paris Chevrolet for a great car buying experience!
They were straight with me no lies gave me best offer first and were real nice to those around me
Great people, friendly atmosphere, and a pleasure to do business with.
Always great. Super friendly
Katy was out wonderful sales person. She did any amazing job with giving us the vehicle we needed.
I like the kindness they give you
Always friendly and helpful!
Always friendly staff
Easiest new vehicle purchase I have ever made. The salesman and finance guys were a pleasure to work with.
very courteous and efficient
Errin Farley did excellent on the day of delivery of my néw Tahoe. He went over all the vehicle’s details and made sure I was familiar with all the operations.
Very helpful, polite and friendly throughout the entire process. They made every effort to provide the best financing options for us, and got us in the vehicle we wanted...
Manager tried to LOW BALL my used vehicle! Sold it two days later for 8k CASH! He offered 3500. Would not raise the amount for us.
Nice people easy to deal with
Na
Jubal and crew took great care of me
QUICK SERVICE - VERY KNOWLEDGEABLE
Super friendly staff, and great environment to purchase your vehicle. Overall great experience
It was the best auto buying experience The bests car buying experience I ever had
Everyone at the dealership was welcoming and very helpful. The process was smooth and efficient. TJ was amazing finding the perfect car, providing great customer service and helping me through everything I needed.
Everyone was very nice and professional that I spoke to. I even talked to TJ about buying my husband a new truck. I just wish -- with having an appointment -- that it didn't take SO LONG. Maybe y'all could expand the service department and add more people.
Good service, thanks
Quick/professional. Kept car very clean.
Aaron is very great !
Best experiences purchasing a vehicle I have ever had. Aaron takes customer satisfaction to a whole different level than an average salesman. He is personal, professional, knowledgeable, and always friendly with a smile. The finance people also go above and beyond. Outstanding group of people. I will continue to shop at Paris Chevrolet Buick/GMC because of the people who are there and the product provided. I was in one day dropping off a key and picking up a remote. I was witness to a customer who was not friendly to Aaron. Aaron stayed professional, and upbeat the entire time. Truly an amazing individual.
Offered a fair price and the salesman was very professional 😺
I went in to get the recall on the passenger side airbag taken care of. My radio switches over to the AM band when I try to turn the volume up on the steering wheel. I was told that there mechanics didn't touch the radio. Told them I will bring it back around the end of June to check it out.
All went very well, except the the time requirement needed. I realize abuzz dealership can not reach all time schedules but other than that all the staff counter personnel were very knowledgeable and efficient . Thanks for the good service
Very good Dealership.
Friendly workers!
Great Service
Katy Walters was great. This was the second car she has sold me
Mark was awesome as usual!
Good
I called that morning. Got me in that day. Solved the problem. I appreciate that very much.
They worked according to my situation and they offered up every oprion to meet my needs and I LOVE MY CAR! I ended up with a better car than what I went in their dealership to look at. EXCELLANT SERVICE!!!!
Always treated with respect and their professionalism makes me very comfortable.
The salesman TJ was amazing and made the buying process so easy. There was no haggling or lies.
Love the people and the doughnuts.
The work performed was fine. The scheduling process is useless. I told them to pick a time for me to bring it when they’d be able to start work. I arrived before the appointment time. 7 hours later, my car still sat in the parking lot. 34 hours after drop off, they completed the install.
The step bars were installed on my new truck within an acceptable amount of time.
Very helpful, turned a bad situation I was in , into one I love now !!
My salesperson Andy Watson was wonderful and helpful. He gave me several vehicle options to try and when I decided on the vehicle that I did; I asked for some added features and he got right on getting the prices for me and getting the service scheduled. I will recommend Andy to other people for sure because he is super friendly, very attentive and very personable.
Excellent service and very friendly and courteous staff.
I went to a couple different GMC dealerships in the Dallas area and could not find the exact vehicle I was looking for. That’s okay...I didn’t necessarily expect to. So then, I started asking those dealerships if they could help me find what I was looking for (or order it). None of them seemed particularly interested in that. Next, I found a dealership in Houston that had the truck I wanted, so I called them based on the price information on the website. When I started working with them more seriously the vehicle price went way up due to unwanted dealer add-on’s. I was very frustrated. Finally I found a truck at Paris from their online website. It got sold before I could act, but Brian Richie at Paris took the time to try and find me something similar. And when he couldn’t he gladly placed a factory order for me. Great, ‘small town’, personal experience at Paris.
Bought a new Traverse. The sales experience was great. Got a great vehicle at a great price with little hassle.
I was happy and very pleased . Great bunch of people working at this dealership.
I was very satisfied with the whole experience.
Michael Rhodes was very knowledgeable and made us feel like he cared. Experience was Awesome!!
very helpful
On time good job and answer all my answer all of my questions and believe they are skill
I was happy wit the service and very professional and polite
Dorsey made the purchase very easy and trustworthy
great saler and i love the truck
Aaron, was very helpful to make my purchase easy and fast.
They had just what I was looking for. After talking with the sales man I received the deal I wanted. This man had sold me a new car about 2 years.
Great Exper
We got it there early and we where gone pretty quick!!! Friendly and knowledgeable staff!!!
Jubal was polite, considerate and knowledgeable. Jubal being knowledgeable of our vehicle was most helpful in making our decision and gave us confidence that it would be handled appropriately. Other employees encountered during our visits were polite and acknowledged our presence as well.
great and friendly people, made us feel comfortable
The service department is in my opinion the best in town.
Friendly, knowledgeable, very hospitable. Aaron McMickel was very professional.
Jace was wonderful! We were visiting Paris, TX & our ck engine light came on. She got our vehicle repaired quickly & got us back on the road.
excellent service
My service appointment was at 8:30a. I dropped my car off at 7a. No one even looked at my car until 11:30a when they called to tell me they looked and it and I’d definitely need a service technician to take a look at it. This I already knew and was the whole reason I dropped my car off to begin with. I asked them about how much longer it would be because I needed my car for the afternoon. They said a little after lunch. I called at 2p and no one had looked at my car still. They finally called at 3:30p and it just needed a soft ware update. It was fixed. I paid for and picked up. But why do we set appointments if they aren’t going to get to it somewhere in that time frame. My car needed nothing new and still took 7 hours.
Called for appt for wife's vehicle. No problem getting scheduled. Vehicle received upon arrival , informed of problem . Problem repaired . Staff was very helpful throughout process . I have no issues with this dealership.
Always great customer service
We had a pleasant experience, extremely pleased.
Very professional and courteous.
Fast friendly service
Great Service
Very nice and helpful.
Very fri
Very friendly. Do not like I have 7 inquiries on my credit and only said 4 , but I guess I’ll take it with deal I got. I do believe once you tell finance what your willing to do, that’s what they need to work on instead of sending back a bunch of numbers. Aaron was very friendly and knew exactly the kind of vehicle I needed , that was a really great thing. Expertise to ones needs is awesome. I believe improvements are needed over all, but I got what I needed for a really good price. In the end, I’m very satisfied with the dealership
It was great as always!
Great had truck ready to when we arrived
Warranty repair was completed earlier than promised. Friendly folks!
Very courteous and knowledgeable about what I needed finished job in a timely manner
Great Experience! Easy to deal with!
Good people to deal with.
hello I would like to say that the treatment I had with you was excellent the ease with which we did business was spectacular I really am happy to have the new 2021 chevy silverado truck thank you very much for your kind attention I hope later to be able to continue taking more business and opportunities Thank you so much
Fantastic experience as always, dedicated service providers going above and beyond doing outstanding work.
Courteous, timely, informative.
Service done as scheduled.
I get lifetime oil changes and every time we are ready to go they try to charge us for the oil change. I mean put it in the system.
People were very friendly and very helpful
They were very helpful and friendly
EXCELLENT
Excellent deal, good salesman service.
VERY FRIENDLY AND TENDING TO BUSINESS PEOPLE.
Best car buying experience I’ve ever had.
Had an emergency at home and you all work hard to finish sooner. Thanks
It was a wonderful, easy experience!
New vehicle that I purchased was not detailed to my expectations. Salesman Michael Rhodes and Kim Ledbetter were exceptional to deal with. Five star to both of them.
was very nice
Logan and Jubal were both very helpful and explained that a part had to be ordered. Very professional!
I went in for an oil change and was told my vehicle was leaking transmission fluid. I’m grateful they found the leak instead of me being out on the road when I discovered it. The staff were friendly and helpful!
The staff is always helpful and friendly. We enjoy coming there.
Very friendly, fast and clean waiting area.
The employees are always very friendly and take care of my every need.
Very friendly and good customer service
Great
I will only buy a vehicle from this dealer.
Work never gets done in satisfactory time even with an appointment. This has been time and time again.Poor management of service. Kept coming back anyway because it is the only GMC dealership in Paris but I’m forced to look somewhere else. I know the next question is permission to post comments but I bet y’all don’t.
Easy in and out friendly staff, very helpful
great experience!
fast
What do you say about a dealership that is basically perfect. And I've been in the automotive business for many years.
I arrived at my scheduled appointment time. They immediately moved my truck into the ship and 30 mins later it was ready to go! Super fast.
Andy was super sweet and understanding! He worked hard and made sure we got the car we wanted ! We will be back !
Again your team has come through and helped my wife and I out you went above and beyond our expectations we will be back both for our service and new vehicles. Thank you Jubal for going the extra mile and making sure my wife left there safe.
Confident
Super friendly! Quick!
Aron was very helpful. And I'm so happy with the experience that I had.
Errin really made us feel comfortable treated us like family!
Everyone was great
Very Informative, and helpful. Chris did a great job and kept me posted throughout the entire repair process. Will defiantly use Paris Chevy again! Thanks Bentley Greb
Very pleased with the scheduling and service provided
Great Service as always
It was a great experience. Everyone was very friendly and helpful.
I appreciate that you come and get my vehicle, service it and bring it back.
There seems to be a huge turnover of employees in the service dept. There was alot of employees there and it was chaotic..I did not recognize any of them except Jubal who is always super nice and courteous. He was busy on the phone both times I was in there It's nice to have employees that you know and and know you..I have been a long time customer on my 3rd vehicle having serviced there...just seems rushed Unpersonable not to friendly..hope it gets better..
Excellent
Very satisfying experience
Great service!
It was quick to get in and out
Everyone there was extremely friendly and helpful.
Katie was awesome, very professional, answered all my questions and made the buying process a breeze..
Very good
Every one was very professional & polite
I have always has a positive experience with this dealership and they are willing to work with me.
Our experience was great , The salesman name was Andy he was very intelligent ,very kind and very polite , he offered us coffee, water and soda he was very reassuring he made us feel comfortable he was very knowledgeable about his job. we want to thank all of you wonderful people at Paris Chevrolet Buick GMC dealership for helping us . thumbs up may God richly bless you all and your families .
Excellent service!!!
Brian and Kelly are amazing! They never stopped looking for exactly what I wanted and were able to get me my dream car.
They were good to me and I had a very pleasant experience all the way through the process.
My experience was smooth and easy, just as it was when I purchased from Paris Chevrolet previously! I will definitely be back again!
It was a great deal love the new ride
Fast and friendly
They were very nice and professional I would highly recommend them
It was our 3rd new vehicle with Paris Chevrolet and look forward to working with them in the future. Bryan had an answer for every question and made it super simple and non stressful.
Friend bought truck and is very happy.
excellent!
Service was fast
Work was done quickly
Very friendly associates and techs
Great care and timely service.
Everyone is always very friendly. I waited instead of dropping off, and I was pleased with the amount of time it took.
Hunter made my experience very enjoyable. He explained options and also gave me his phone#. I’ve always had very courteous service from the front to the back (Jubal) . Thanks,
One of the best experiences we've ever had.
I liked that there was no pressure every one was friendly all my question were answered and they made the experience easy
Traveling from out of state for service. Was giving a ride back to Hotel and the dealership returned Truck to me at the Hotel for my departure back out of state home. Thanks very much
Pleasant & comfortable waiting room experience at your dealership.
The greatest purchase experience I've ever had. Have bought several from this dealership and will continue to in the future. Great job!!
Aaron was extremely nice and I enjoyed dealing with him. I told him what I wanted and what I could afford and he made it happen. Thank you
Quick sale, great price.
NC
Friendly service. Pulled vehicle in at appointment time. pretty quick service.
Very friendly! Made the whole process speedy and made sure I understood all terms!
Quick and courteous
Aaron McMikel was my salesman. He has a wonderful personality & a inviting smile. He was on the spot with any & all questions. A complete pleasure dealing with him. J.T was also a wonderful person to work with. A no hassle, just trying to do what he does, to get you in a new vehicle with very little “new car buying headache” you normally get when trying to buy a new vehicle. I highly recommend Paris Chevrolet to anyone & everyone! A great experience. Thank you!
Friendly staff and quality service
Friendly staff. Helpful.
Pleasant. No pressure. Brian was nice and very knowledgeable.
Staff was very friendly & solved my problem quickly
Excellent all the way around
Good
Service department was courteous & fast service
Customer service exceeded my expectations!
Great
Really great service! My car had "check engine" light on. The service department gave me a next-day appointment for repair and diagnosed the problem and fixed it in less than an hour!
This was an amazing experience. Wverything was so easy and my 2021 chevrolet trailblazer is AMAZING! I have never been so in love with a car in my life. Plus TJ went above and beyond to help me with everything and made the whole process super smooth. I will be sending everyone I know to this dealership for sure
Dorsey, the salesman, was very easy and accommodating from beginning to end. JT, finance, was also very helpful and easy to work with. Everyone was very courteous and took care off all of our needs. One of if not the most pleasant car buying experience I've ever had.
Very prompt, efficient and personal!
it was great
Fast service with knowledgeable technicians. The coffee in the waiting room was pretty good too...
errin farley was great
I was treated great and would come back again
Great buying experience! Salesmen and financing were top notch!
Very friendly.
Great service
Wonderful salesman, answered all my questions, jumped thru hoops, sent a friend and they are in process of dealing with him to buy a car.super expe
They got right to it and checked the vehicle out
it was good
Good & quick. Helpful in finding a small solution to interior problem.
Always great to do business at Paris Chevrolet!
Friendly Knowledgable staff
Worked me in promptly
White glove treatment!
Great folks & prices
Staf
No long wait !!!
Fast & efficient
Everyone from start to finish was extremely helpful!
TJ was great to work with! He was very helpful and didn’t pressure me into buying a car I didn’t want. I will definitely be back to see him in the future!
Quick in and out, very nice staff, clean dealoership
It was time for my 2016 Chevrolet Silverado to be inspected for 2021. Jaci Goss did any outstanding job in taking care of my truck in a very professional and timely manner. Thanks, Jaci!
Greeted immediately by all employees and Sales rep was very attentive
Met an old friend at the door (Kim Ledbetter). I’ve been dealing with him for years. I new I would be treated well at that time. Kim, introduced me to Brian Richie who took very good care of me.
Friendly and efficient! Beat that!
Great salesman.
Great
Aaron McMikel was super nice and helpful and very pleasant to work with.
Love It !!
Always a great experience!
Awwwwesome
Everything went pretty smooth both the sales guys did a great job my only complaint is that the vehicle was not detailed had trash inside of it besides that everything was excellent
After remaining on hold for 26 minutes waiting to talk to the advisor because I was passed around, I was told that my paint defect that was on there when I purchased it with 3 miles and rippled emblem was not covered under warranty. 8:30 appointment for 2 recalls and didn’t get vehicle back until 4:00.
There are to many to list on this form
Great
Very good. One young lady went out of her way to help remove some dog salvia off of my dash and passenger door.
Fastest car buying experience ever !!
Pleasant, customer friendly, knowledgeable, helpful
The antenna on the roof went out. The crew in and out of the Service Department did an expert job getting my vehicle back to me.
Paris Chevrolet always has friendly staff
I enjoyed working with Hunter to buy my buick.
Awesome experience. Zero complaints
Sales was excellent and addressed all our questions to our satisfaction.
The service is always AWESOME! Great people!
Very professional, courteous and helpful. Makes you feel comfortable with a relaxed atmosphere. Will definitely recommend them to anyone.
Very friendly
It is good feeling to be able to walk into a dealership and everyone knows your name. The one time my sales rep A-A Ron was not available everyone was willing to help and knew exactly what was going on with my transaction. I truly appreciate the relationship I have with everyone at the dealership.
Appointment was on time and a friendly and helpful staff
Was in and out in about an hour Friendly service
Enjoyed it. The employees were very friendly.
This is the worst dealership ever. If you are not a somebody and have money good luck on getting anything done or them working with you at all. My Denali need some service and they refused to offer a loaner vehicle and refused any assistance even though it states in my warranty the should. I went to Sewell in Dallas and my problem was first fast and with the most polite people I have seen in a long time. They had my loaner car ready when I got there for my to just go have lunch while I waited for the to do a 45 minute repair. Though this did not fix it and it had to be taken back again, my second experience was just as pleasant. I will never by or take for server any vehicle from Paris Chevy.
Fast, friendly and fun experience as always. Found me the truck I wanted at a competitive price and worked to get me the financing that fit my needs. Highly recommended.
They are so friendly and helpful and knowledgeable about their cars!!
Super Friendly Very Knowledgeable
They got my vehicle serviced in a timely manner. Everyone was very courteous and friendly to me.
My car was checked for a factory recall issue. Car was taken in at scheduled time and inspection was done in a little more than estimated time. Everyone was friendly and helpful.
Very pleased with device department
Aaron was very helpful and friendly.
Customer service is GREAT!
Definitely not what they used to be...recall on my car...wrong parts ordered. Difficult to talk to anyone, customer service needs improvement.
Everything was quick, and Brian was great!!!
Very pleased with my sales man and the buying of my GMC.
Great service Friendly service
All were very nice and helpful, especially Michael my salesman.
good kindness.
First time purchasing at Paris Chevrolet GMC. Have to say this was my best car buying experience and I’ve had many. Thank you.
Excellent customer service
Very nice. Errin was so understanding as to our needs. Love our purchase. Very clean showroom. Felt comfortable and everyone was friendly. Financing was easy.
Excellent people to work with!!
Very nice, done all they could to work with me on payments.
What was generally supposed to take 45 minutes for oil change and tire rotation too one and a half hours. Refused to fill out maintenance page in my Buick Verano book when I ask them to. When I got there to check into service department I explained to them that service manager sent me and email for complimentary oil change and tire rotation because they failed to call me back after leaving them a voicemail with my name and phone number and what I needed done. When they came to get me when they were finished they said I owed such and such amount so I had to explain the whole thing to them again when they had an hour and a half to find out before hand. Very poor communication on their part from the service team. Have never been treated that way before. This vehicle was bought brand new from this dealership and this is the first time for me being treated this way. Very disappointed.
Well, you call make an appointment, they call to remind you and they send you a message of reminder, you take the vehicle in and it is finished by promised time. The Paris Chevrolet group is fantastic!!!!
Communication was the key to this successful transaction!!! This is an AWESOME DEALERSHIP and I look forward tondo it again August Trevino
Great service
Had to bring my Vette back for additional Servicing, however, Bart and the Service Specialists went above and beyond to make my experience Very Pleasant. Thank You!!!
It was my first visit and I didn't know when they parked your vehicle up front that it was ready. No one told me it was finished so I ended up sitting in the waiting room for a while.
Dorsey was a great salesman!! No hassles he done an outstanding job. Walked away with what we wanted. I recommend Dorsey if you go there. Great place we will go back. In fact already using there service Dept for our 2011 suburban it needed a little work and Jaci was a great help I appreciate her too!
It was all good, only exception was not knowing all the rebates available.
Katy was excellent to work with !!!
Friendly people and good service
Award winning Bart Hadley is the best there is.
Disappointed and concerned No one was wearing MASKS. ( Service advisors. oil change techs. not even salesman in showroom ) They got in my car without PPE. after I said something they did put on mask. I had put off getting oil changed because of the virus,
It was very good for my first time having work done there very professional and courteous
All my concerns were addressed in a relatively timely manner but living an hour away from any dealership I find, when I am almost home a piece of my truck laying between the windshield and window that was not placed back under my hood where it was suppose to go. The piece was a bar that was approx 2 feet long and looked to be some sort of bracket to hold other things in place....infuriating!!
Jwan, Jubal and Markus were are fantastic! What great team members! They make your dealership shine.
Professional and accommodating service! Thank you for job well done.
The entire process was great! Fast replies, friendliest people and efficient process! Thank you!
Mark was friendly from the very beginning and he answered all of my questions and made sure I didn’t have anything else I wanted to know. He helped me get my app set up and explained the points and how I can use them. Before we finished he showed me around so I’d know where to go when I visit for oil changes, maintenance, etc. I was very pleased with the entire experience and am loving my new car!
Enjoyable experience
Super people, super service, would always recommend your professional install.
A lot your success is you personal. My wife and I really were treated so well from Bryce and the sales folks. From my perspective, Bryce is a friend and I have full confidence that if I were to send someone your way, he would be well taken care off. The service department keeps getting better. This time I enjoyed talking, laughing and the fine service.
Always get treated nice and friendly.
Did not get my car wash token but other than that all went well
Always friendly, asked how the vehicle was doing and how I liked the vehicle. Quick and efficient on my service trip.
Everything on time. Simply Great
great service..friendly and efficient people
I’ve never bought a vehicle anywhere else. Love Paris Chevy!
There was an electrical issue. Thought it was resolved, but needed additional care on another day.
Always get great service...
Everyone was very nice and helpful.
The way you guys service is hard on your customers. I had to schedule two separate work orders at considerable different times, one at 8:00 and the other at 3:30. In addition there was no guarantee I would have access to transportation in between the 7 hours the orders. I am a busy person with things I have to do. So I had to cancel the 8:00 appointment.
Very informative and able to get me in a car fast with a price that I was very pleased with
Great service!
Jaci in service department is great...but I have had my new 2020 at the paris location 4 times and still not fixed!
Process was simple, fast, and Michael was easy to work with and helped us get exactly what we wanted.
Our salesman was great and very knowledgeable. We had a wonderful experience. The only issue was that they didn’t have the second set of keys but said they could order them. But they took good care of us. We will definitely us them in the future and recommend this dealership too our friends and family.
Excellence
Friendly. Had some difficulty getting an appointment.
Very friendly
Well satisfied.
Came in to find out why my check engine light was on they figured it out whennthe dealership I bought it from wouldn't!!! Thanks Paris Chevrolet and Chris for getting mybtruck n and out fast
Very friendly. Fast response.
A good day and everyone at Paris Chevrolet were helpful and enjoyed the car deal
The staff was welcoming. They wore smiles and the work was done in a timely manner. Thank you it was a pleasure.
I found my vehicle on line and most of the paperwork was completed prior to my arrival. Upon arrival at the dealership everyone was kind and friendly. Their was a welcoming atmosphere and not a “stuffy” feeling as I have experienced at some dealerships.
Errin was awesome! He went above and beyond for us!
Very nice people pleasant experience
Great
I've never met a salesman who was so concerned about wage I wanted in a vehicle! Mark should be commended for his customer care! Will definitely return when I need another vehicle!
The sales person, Michael Rhodes, was friendly and knowledgeable. Easy to talk to and was able to answer all the questions I had. Everyone i met there was friendly and ready to help. Buying a car there was easier than some of the other places I have been. Will definately go back.
Great staff!
I walked in asked for Errin Farley, he is my salesman, he showed me the truck, I bought it. I had told Errin what I wanted and when he found it, I bought it!!!!
Never have a problem with my experience with Paris Chevrolet. Great management and staff.
Super friendly fast service
Prompt service. Staff was friendly and helpful.
All of our experience with Paris Chevrolet has been great! No complaints or suggestions! Extremely professional and welcoming!
Great service
Great people, wonderful buying experience!
Always great service at this dealership.
Jubal and Logan are always very helpful in the service department when I need to schedule an oil change and tire rotation. When I picked up my car Logan knew who I was immediately. Now that's personal service at it's best!
excellent service
Perfect
Aaron was great!
Personal was excellent. Very friendly, polite, and knowledgeable.
Good
Absolute best buying experience! And I'm loving my new car!!!!
Mark Ritchie is a wonderful salesman I had a great experience
Josh and Brian are awesome!
completely satisfied
I was in getting my car serviced and unfortunately they found my battery was bad and got it replaced too!!! Thanks guys!!!
Great
...
Katy Walters was a pleasure to work with. When we arrived at the she had the car we had discussed even though it was not the one we had looked at. After we drove the one we looked at earlier and drove the one she had picked out from our telephone consavition we bought the one she had picked out for us..She had listed to what we was saying and worked to our benefit. I would use her again in a minute.
Excellent very friendly
I have always had great service here.
All my requests were met. I appreciated 😌 the friendly staff .
Very easy deal. Thank you.
GREAT CUSTOMER SERVICE
Always friendly and effecient
The person that helped us was very nice, and made us feel comfortable with buying our new car. He talked to us and didn’t pressure us. It just made whole experience nice to do business with him.
Other than a little wait to get my oil changed, It all was great service. Really nice people, happy doing their jobs. And the gentleman going around every so often disinfecting thing is well appreciated. Thanks
The person that helped us was very nice. He did not pressure us, but made us feel welcome. It made the whole experience very nice.
TJ goes the extra mile to take care of you
My truck repair was as scheduled and I visited with sales personnel on a car for my daughter and warranty on my truck. Not many people were wearing masks in show room as they moved about.
Mark Richey was my salesman and was great. Made me a great deal, covered delivery for me even though I live 5 hours away and made sure I was taken care of for an unexpected repair to the vehicle. Would definitely recommend Paris Chevrolet to anyone looking for a great buying experience.
Love the service depth Logan,Jubal and Brian Richie are my favorite ppl there
Katy was very helpful, and pleasant to deal with!!
Kept it simple with a no haggle price and got me out the door in a short time, thank you and I really like my new truck!
Professionally greeted as I approached, clearly defined what would be done and delivered on time.
Very friendly staff and helpful. I plan on buying any future vehicles from Paris Chevrolet.
Just hours before driving to Paris Chevrolet I had a very bad experience from another dealership (Orr Chevrolet Texarkana). I really should be thanking them that I didn’t buy a vehicle from them or else I would not have had an outstanding sales lady Mikhaila Day. She was kind, very knowledgeable and not pushy. O I’d like to give a special shout out to the manager. I don’t know his name, I didn’t meet him but glad he okayed the deal. I was pleased. And a honorable mention to the finance rep. JT”. They all was great to me. And Mikhaila Day was very understanding especially that I had driven down from Rogers, Arkansas. (5 hours away). And made it special on getting my family and I on the road to be home at a decent time of day.
Fast friendly service!
It was nice
Great , Very Happy !
This has been the best car buying experience we have ever had!
GREAT SERVICE
Mark Ritchey our salesman was wonderful. He was very patient with us. He also was very knowledgable about the Buick Envision 2020 he sold us.
Car buying has always been stressful... I feel like they removed all the stress and made the whole experience easy and painless
Mark RITCHEY did an outstanding job helping me purchase my first ever new vehicle. He was very patient and knowledgeable.
Katy was very helpful, if she didn’t know she looked it up.
Fast and courteous service.
Booked appointment online received response but when I arrived at appointment they had no record of appointment. So therefore the weight time was excessive. They also couldn't rotate the tires they did not have the key to unlock lugs. They are Chevrolet wheels. I didn't have key? I bought the truck at this dealership they said they used the key when the certified the truck. I am going to contact sales guy to try and get key. In case I have a flat.
tj was fantastic
Tj went above and beyond to hook me up in a nice ride! Thank you Tj!! I love my new car!!
Good
If you had Covid-19 stations I’ll give you a 10
Felt confident, looking out for me, need for air filter was brought to my attention, had replaced and feel like A/C works better.
Friendly helpful people
Everyone was friendly . Katy did an Excellent job of helping us decide which SUV to buy . I will recommend her to everyone wanting to buy a car !
.
Fast and easy
Mikhaila Day done and absolutely amazing job getting me in a new truck! I absolutely love my new 2021 Colorado!
Always so nice and kind ☺
They are always fast and very friendly. They employees are always nice and ready to help. They have a comfortable waiting area with snacks and the restrooms are always clean.
Salesman was great to deal with, staff went the extra mile for us.
It was great 👍🏻
It was a very smooth hassle free transaction
Chris was very nice and patient (even though I called him everyday). My only complaint is no loaner car like another dealership I’ve worked with.
Satisfied
The staff was friendly and helpful.
Mark Ritchey made my car buying experience great! Everything went so smoothly even with me driving 3 1/2 hrs to pick it up! He was very nice and knowledgeable. I would definitely buy there again!
Great
Great buying experience with Paris Chevrolet salesman Aaron Farley
Good
ALL GOOD
Seems like it took a long time to get an appointment, but everything else was great.
satisfied with my purchase.
It was great enjoyed misswood I’ll give her 20 points or more Thanks Charles Young
Got me the truck i wanted!!
Katy was our saleswoman.She was very informative and professional.She took time with us and explained every thing that we needed to know about the vehicle that we purchased.
I made an appointment. Took my truck in. Left it all day. It was repaired and the servicing was complete. I went back and picked it up that afternoon. No charge, .Thanks
I usually trade ever year or two
The salesman was courteous. He didn't try to rush us or pressure us. He showed us the different components of the vehicle.
Excellence in every way! Service, Staff, and Selection True Greatness!
Aaron Farley was the Sales Representative who helped me. He answered all my questions and demonstrated my Chevrolet Blazer for me. He even researched the exact color and all the extra features I wanted and found the exact vehicle 6 and 1/2 hours away from Paris. He managed to get the vehicle to Paris for me. Aaron went above and beyond to help me get the exact vehicle I wanted.
Friendly and the best time out and service.👍
Came into Service, car was inspected and drove out--everyone was really nice friendly.
Wonderful experience!!
Brody took very care of us when purchasing our new car I will definitely recommend him and Paris Chevrolet To everyone I know
Katy and all of the staff was more than awesome! Best buying experience ever!
Perfect
All of it was good, no more and no less...
I was very pleased with the service I received.
I appreciate you always being able to pickup my vehicle or bring it back. Thank you
10/12/2020–Routine oil and filter change with tire rotation. A few hours post service while vehicle was in my garage at home, I noticed damaged lug nuts. 10/13 I called and advised of damage and was told new lug nuts would be ordered and I would receive a call when they arrived. 10/14—received a.m. call that lug nuts had arrived and at my convenience they would be changed out. I traveled to Paris and arrived prior to noon on 10/14, received change out and work was completed as promised. Excellent staff.
Great service
great service and great personnel
Sales associate Mark Ritchey was kind, friendly, and very helpful in the whole purchase experience. Definitely didn’t feel any pressure at all. Also finance manager JT was good, honest, and helped me choose the right finance options for my needs. Would definitely recommend
Everyone is very polite and helpful. Jubal was very helpful and very knowledgeable
They are always polite and keep me updated on any recalls
Great experience and my salesman errin
It was great. Very friendly staff. Almost too easy to buy from you.
I had a noise coming from under my truck when i hit bumps. They said it was fixed and it was not. So i have to take it back again and be with out my truck again. And did i mention i use it to make a living.
Awesome people!
Didn’t have to wait long for service. Everyone friendly
SO FRIENDLY BUT ALSO PROFESSIONAL AND EFFICIENT.
I appreciate you guys delivering the truck.
They did a wonderful job and staff was very knowledgeable and nice
Fast, efficient
All the staff was super friendly
Efficient and got car fixed in timely manner.
I have always had good experiences with this dealership.
It was one of the most smoothest truck buying experience I had ever done.
My experience was amazing. Had a small bump in the beginning, but we got over it. The guys there, Mark and Dorsey, were amazing. Thank again for helping me find and amazing new vehicle.
Awesome and friendly people easy car buying experience and my salesman Errin Farley was great
AWWWWESOME!!!! Absolutely the BEST!!!
Great Employees make a great Dealership.
aaron ,our salesman did a great job helping us.everyone we dealt with was very nice and helpful.we give aaron a #10 for the work he did.this dealership was more helpful than any dealership we have been to this past year. thank you billy foote
It is always a great experience. I will buy my next car from them
Exceptional experience! Dorsey was great to work with from beginning to end!
The salesperson was great to work with.
Aaron McMikel worked with me to find a car to fit my budget. Friendly, outgoing, and great customer service!
It was the best car buying experience we have ever had! Everyone was nice & very helpful & cared about our needs.
It was great . They got right on it .
Great
Very professional and worked was done promptly.
No one in building. Wearing a mask when I ask about it they said they didn’t have to you are not customer friendly and I will write G M
The appointment was on the 18th. Wife felt rushed thru out the door after the service on transmission was done. They didn’t have time to give her a receipt for service and told her it would be mailed. We have not received it it
Everyone there is very nice but my appt was cancelled and the work takes too long to wait.
Excellent customer service.
Dorsey was very easy to work with and the finance man was able to get me the rate I was seeking. Good experience from start to finish. We will be back for another vehicle
Great group of guys.. Would definitely recommend this dealership to anyone.
Fast and professional
Quick, nice and fast!
Quick and pleasant.
Good
Kim Ledbetter and Brian Richie are wonderful. Eager to please and find the vehicle you want. Very informative and explain the details about the vehicle, so driving will be so much easier. For us, they are the Chevrolet Dealership in Paris, Texas.
Very profeshional and friendly. No long waiting period.
Best customer service!
Great
Very helpful and courteous and respectful. Very professional.
Friendly and helpful staff.
Truck brought in at 9:30 a.m. was not ready till after 11:30 a.m. It was a longer wait than normal, otherwise everyone was very nice and extremely friendly.
We have had only great experiences with Paris Chevrolet! We are very pleased!
Jubal Lawson deserves a raise!
Good
Use of appointments.
Great customer service
Above satisfactory but not perfect would have liked to had a loaner during my vehicle extended stay at dealer
Everyone who I talked to was fantastic! I am so glad I purchased my Equinox from Paris Chevrolet. I have always gotten the best service from sales to the service department. They make me feel like part of a family.
Mark Ritchey and Kim Ledbetter were my initial contacts with my order for our car. They were above and beyond helpful and are a great asset to your business. All of your staff have been helpful through the whole year plus process of receiving our car. Thank y’all very much.
Fast and perfect, just the way you would expect from professionals
I’d like to start off by saying the sales department is amazing Mark goes above and beyond every time I go in there to make sure I have everything I need including a courtesy car from his side of the department , that being said the service department is rude they never have a courtesy car and Always just give you it’s only 45 minutes you should wait when it turned out to be an hour and 15 minutes some people do f have time to sit around or have kids!! they don’t help you find parts that you need and don’t really help in general besides checking you in.
Service department staff was very courteous, professional and helpful. Delivered prompt service.
Great service & friendly people
Friendly staff
Excellent service within the reservation time.
Personnel were friendly and professional and performed maintenance in a timely manner. Very pleased with the service.
Good experience. I didn't have to wait long!
I was hoping to get a free car wash out of the deal like the first time I come in to get the oil changed tire rotated. But I did forget to ask so I take responsibility for not asking about the free car wash
Fast, friendly and professional
AWESOME
Very good experience,the AARon was great! Love my new car!
Professional, Courteous, and took care of me
COULD NOT HAVE WANTED ANY BETTER SERVICE
Good friendly staff. They go out of there way to help. The best.
I usually love to visit but we have a pandemic going on and NOT ONE PERSON was wearing a mask. WHAT? I brought my 5 year old daughter. I know there's ample amount of positive cases of COVID-19 in Paris so, why not do the basic thing and wear a mask to protect all. And yes, we both wore our masks!
Na
Dorsey was our salesman and he went above and beyond! The finance guy TJ (I believe) was absolutely amazing as well! Such a easy buying experience
Service Advisor was most helpful.
very pleasant and very helpful
You’re a people are real friendly and very nice
Great
Total professionalism
Very friendly very professional know their job very well.
The car I wanted to see was parked up front and running when I arrived. The process was easy, the salesman was very knowledgeable, friendly and went the extra mile to not only make the deal work for everyone, but then to take the time to set up OnStar, extend my Sirus XM account, and was even was wanting to set up my GM app. account. He went above and beyond to make everything as easy as possible.
Had APPOINTMENT, Sat.8/22 At 10 am...Said Was the Voltage on Battery, Told Us They Charge it...So Got It Back, On the Way Home, The Light Came On Again..So Today 8/24 th,Took it Back ,Now Told Us ,was The Small Battery in the Trunk...So Replaced it,Was Told It wasn't under Warranty, Cost $273.00 ,To Replaced...I feel they Should Found the Problem on Saturday, And So Expensive for that Small Small Battery...
Very curious as usual.
My experience went very smoothly and the Service Team was Professional. I got the vehicle back much faster than anticipated. It was Great.
We felt comfortable and were pleased with such a friendly, helpful team! We were satisfied with answers to our questions.
Paris Chevrolet Buick Gmc is a fantastic place to buy a car from. They set the standard for a car buying experience.
Everyone was nice, respectful, awesome, attentive. Very helpful in every way. Thank you all.
professional!
It was fine
Excellent
A little stressful, but was dealt with in a professional manner. Very personable in explaining the details of such a transaction.
Friendly, knowledgeable, informative.
We had a great experience with Mark, he was very professional and answered any questions we had asked
Austen Naron deserves a raise.
Fastest buy i have ever had
I’m was very skeptical of car dealerships after you bought you car from them. But Paris Chevolet has one on the best Service department that I’ve seen in a long time. Everyone treats you with the utmost respect and always keeps the customers in mind. I will continue to have them service my car. Thank you
Fast courteous service.
Brian Richie was very helpful, and worked hard to answer my questions. Professional and courteous, to sum things up.
From the sales to the service, I had/have a great experience each time I have to deal with Paris Chevy
Tim went out of his way to get us the best deal!
The associates of Paris Chevrolet were very kind and courteous. They helped me with everything I needed. I would definitely recommend everyone to buy their next vehicle from them. And my sales associate Colby (like the cheese) was amazing!
Good
Friendly professionals. Ease of making appointments. Very satisfied with the service I received.
I took my 2020 Equinox to Paris Chevrolet for servicing and they had me in and out in minutes. The wait time was minimum.
Always good and friendly service
Very nice experience
Great
Great customer service friendly staff
We showed up about 5 minutes from closing time it didn't seem to matter they were super helpful and friendly
Absolutely, hands down the BEST dealership I have ever dealt with! Brian, our salesperson was fantastic at getting the best deal possible! As we were completing our process and interacting with the other emoloyees, they made us feel just at home. My son has asked several times if we can go back and play corn hole with the "fun guy". (Errin) From the very start until we were finishing everything with JT, it was an awesome experience and will not shop anywhere else!
Very professional excellent service top notch people
Took car in for complimentary oil change/tire rotation. They called me when it was ready. Austen greeted me and was very cordial.
TJ & Reich was helpful and did all they could to make sure I left there in a new vehicle. This is my second time to purchase from Paris Chevy & both times have been easy car buying experience, will definitely be back!
R
Every Dept was great to deal with--excellent job
Employees are super friendly and very knowledgeable about their job and the vehicles they sell. I was received with a warm friendly welcome and a full tour of the dealership.
Aaron was a great salesman
The sales associate was great. I had surgery during the week of my purchase and he was very caring and took care of looking for things I wanted in my new vehicle.
Errin Farley has been the best salesman to deal with! He goes above and beyond to take care of his customers. I will never go anywhere else to shop for vehicles as long as I have Errin to deal with. The blazer was for my daughter, now I’m ready for a 2021 Yukon Denali and Errin is helping me with that! He is a huge asset to your dealership!
Mr Farley was great to deal with on buying my new vehicle. He explained everything well and even looked for the same car in the color I wanted while I was there, unfortunately it had been sold the day before. Great prices and great people to work with on getting a new vehicle.
Great service team
Found the truck online on your website. The pictures were fantastic, they showed every feature of the truck. Great photos. Mark was extremely helpful and patient.
Brian was wonderful! Everyone was nice and courteous.
Fast, reliable and courteous
Aaron was AMAZING! Would definitely buy another vehicle from him. Well worth the drive to the dealership. Everyone was extremely nice.
Very good
Brian did wonderful
Pleasure doing business with
I watched 2 different employees come into the waiting area for different reasons, both of them got a Clorox wipe and wiped down the area. (sink, handles, even hand sanitizer) (They did not know the other one just left!) I appreciate that.
Service dept staff are always courteous and helpful. Great bunch of guys!
Check engine light was on...the service department did a great job fixing the problem and communicating with me thru the whole process.
Dorsey is the Motha-Fuck'n Man!! I never even stepped place in this dealership, he did the entire sale over the phone, I could tell the man knew what he was doing! Didn't even need to see the vehicle, he delivered to my front door the same day like a true Gangster! Thank you so much Homie, for such a sick Whip with literally minimal effort to get it!
Arron McMikel was my salesman and I thought he did a great job . I would recommend him as well as the rest of the staff. I thought everyone was really friendly And more than willing to help you do what you needed..So thank you and your staff.
Service department was great, everything was taken care of, faster than expected
Great deal!
I qualified to not have to pay sales tax at the time of sale. I had the correct forms and a dr prescription. Dealership would not process the transaction in that fashion. Really like the vehicle but a service issue came up and I had to be really aggressive to get them to do what they promised
Great Atmosphere everyone was friendly
we had the best sales person Mark Richley! everyone at Paris Chev was very friendley
Always friendly service and performance excellent, great place to be stuck.
I appreciate Dorsey taking the time to pick my car up. All I had to do is pick it up and they said everything checked out fine.
Very professional and quick service.
Very timely neat an professional an informative
Aaron mcmikel was super helpful and professional
The experience at this dealership was great. All personnel was very friendly and helpful. We truly enjoyed dealing with Mark Ritchie our salesman. He was very seasoned in their products and was more than helpful to us.The dealership was very clean and neat.
Dorsey, my sales guy was good,the fliers that are mailed out are mis leading. I wanted to buy local, I have drove Toyota’s for 25 years, but I truthfully think I could have got a better deal out of town
Friendly, informative. When introduced to people in the parts department and the service department they were overly friendly. Made us feel if ever needed anything they would be glad to assist us in our need.
Everyone greeted me and due to my injuries, asked if they could help me. All 3 Service Representatives were very kind, professional and helpful.
Didn't have to wait long at all for service to be completed.
oil change , tire rotation all good
They are amazing i love going to chevy .they know how to do everything and notice if i need some other repairs i would recommend them to everyone. Thanks all chevy guys and my care is working great now thanks ruby
Friendly service. Completed purchase quickly and sufficiently.
Folks are always friendly
Everyone is always polite and efficient.
Awesome service as always!!!
Austin made our appointment and they did a great job! We travel from Mckinney Texas to this dealer because of the relationship they created with us! - Thank you!!
Extremely expensive for the repair that was done
Bart deserves a raise.
Super nice service writer
Very pleased with our GMC truck.. We felt we were very informed and helped by courteous staff, especially Aaron McMikel, sales representative. Would recommend Paris Chevrolet.
Had an appointment to get an oil change. In ans out in a very timely manner. Everyone is always so friendly.
My wife and I really enjoyed the dealings when purchasing our Buick. Bryce the sales manager played a huge part in finding the exact vehicle my wife was looking for. We visit Paris, TX several times a year and I often stop by just to see Bryce. Several visits ago, I was having trouble setting my oil change device. The local garage could not figure it out so I waited for my next visit to Paris and after fixing it, I was asked to bring the car in for service. I said, I change my own although getting older it is not as easy as it once was. Bryce looked up the age of the car, being quite new, asked if a free oil change would inspire me to come aboard. I have and what an experience. This place is so clean, you could eat off the floor. Everyone is your friend the second you come in the door. Bryce was not in so I did not get to see the update on his new born. We joke with each other so I left him a note asking him to search out the Ford Edge I wanted. Oooops! I have purchased many a vehicle in my day but never has it been so enjoyable as it is at Paris Buick. Thank You Folks!!!
They found a problem I was not aware of
I had the oil changed, tires rotated, and front end aligned (was pulling right)
Very professional and knowledgeable
Everyone was helpful.
The associate who waited on me was not professional. They did not have my on-line appointment and she was very defensive. I admit that I was upset. She turned her back on me and walked off. The service manager saw what was happening and took care of the problem.
TJ was fantastic! Awesome EXP
The oil change service was fast and comfortable.
Love small town dealerships. Love the personal service.
The gentleman in the Service took care of me as soon as I got there. The repair work was done on my car, and the wait wasn't too long.
I received prompt service . The staff are kind and friendly. Job well done and explanation of services was given.
My car buying was by telephone. I could not be more pleased. All my questions were answered no haggling just up right answers. Thank you for this experience.
Great service by Austin
Very friendly, helpful, and informative!
As usual, it was a good experience. The employees are friendly and very helpful, and the service work was done promptly. We would all like the prices to be lower, but it is what it is.
Super friendly and very professional.
Super friendly staff and great service.
Great Staff
Great.
Painless
Overrated and overpriced on services got charged for parts that I didn't need
Everyone their are super welcoming and willing to serve you generously. Also with any mechanical on servicing my vechile
As always, Jubal did an excellent job. Thank you Jubal. Service like that keeps me coming back. Bill Plummer.
It was good.
Great fast friendly customer service.
Errin and Josh were very accommodating!
Wonder
We are very pleased with our 2019 Buick and the dealership itself. Our salesman, Dorsey, did a great job and continues to be very helpful. The service department staff is polite and knowledgeable. We have NO complaints!
Awesome experience!!!
The tech Jeffrey was Very polite and fast
Austen did great, but he can't dance.
Everything went fine
Dorsey was wonderful and helpful. He made the buying process so easy - even remotely and over the phone.
Aaron McMikel, Errin Farley and Jt were fantastic. I have never purchased a car like I did this time. From the very beginning Aaron was professional, respectful and a joy to work with. The first time we talked he ended the conversation by saying “God Bless”. You don’t hear many people say that anymore. From that moment, I knew I was purchasing this car from him. When we got to Paris, from Cedar Park, Errin was great as well. I will be back to Paris to purchase another car in the future!
Convenient and accommodating
Dorsey Reinhart was knowledgeable, personable & easy to work with. I appreciate his willingness to help us. I was not pleased with our trade in evaluation. I regret not selling it on my own.
They took care of my vehicle with prompt and professional service.
Great service! Professional! Fast!!!
Friendly service. Service department keeps you well informed on what they are doing and what you need to have done. Best in the business as far as I’m concerned.
Stopped in to look because of advertisements I received Ended up buying a equinox Had been looking at Rav 4 Toyota
-
the payment should be 700.00 like they said.
Good service in a timely matter
It was amazing.
Thank you to the entire service department staff for making my visit amazing.
Very easy to deal with, there is no bait and switch or high-pressure sales.
Very pleasant salesman. Easy process.
Terrible
Outstanding
It was great in their and out of their in no time at all. I was tired I just drove in from Texarkana i didn’t want to spend a lot of time in a waiting room . So I thank you and your staff for the service that was performed in a efficient manor.
Very friendly very helpful
Great, friendly, prompt service Thanks Austen Naron
I needed a recall issue fixed. They did okay but made a mistake and also changed my oil. I was at 65% plus I use Mobil oil. But they waived the charge with out an issue. She also gave me a car wash token.
This dealership is the best I've ever done business with. Great people and great service every time!!
Austin did a tremendous job taking care of my needs! The entire team have a mind set of customer obsession. Our salesperson Errin always makes time for us and makes us full like we are the only people he has to work with that day. Just a note: we live in the DFW and drive to Paris because of the hospitality at the dealership!
Very good
Excellent customer service
They got me right in for an oil change, even though I didn’t have an appointment. I appreciate that so much, as I had a very busy day and was trying to fit it in.
Jubal is so helpful, knowledgeable and friendly. He is always a pleasure to work with.
I had an oil change and recall. They got me in quickly and I waited on my vehicle. I felt I waited a reasonable amount of time for the services. All of the staff were friendly and accommodating.
Mark Ritchey made this the easiest and enjoyable car buying experience ever!
I got a cover for the bed of my truck. They got it in and put it on in 3 HR.
very friendly and professional
Service advisors are nice to work with and are willing to help
Smooth!
Always have good conversation.
Everything was fine.
Brian was extremely helpful. Will gladly recommend him to friends and family who are interested in purchasing.
Let me start off by Acknowledging the class Act service by Mr Austin and your service Advisors. Everyone speaks and are Very Kind. Great Job Paris Chevrolet
Consistent, friendly customer service. Got my warranty issue taken care of in one trip!
Great job
Outstanding service department personnel.
N/A
Best car buying experience we ever had!! Great salesperson!!!
Awesome and friendly staff.
Mark did a great job working with us over a couple days to make sure we got exactly what we wanted!! This is our second vehicle we’ve purchased with him and he always does a great job!
always wonderful
No comment
Mark Ritchey is the best salesman I could ask for! In 8 years, we have purchased 4 cars from him. He knows what we want and how to get our payments were we need them.
Excellent experience buying from Paris Chevrolet! I drove 200 miles and it was totally worth it! Dorsey is awesome! Thanks for a great truck and a great deal!!!
Chris was beyond perfect and Aaron went above and beyond for us definitely recommend them guys
Dylan was great and patient. We were coming from 2 hours away and had to wait a little longer than we wanted to move forward, but he was patient with all the changes we had.
Great service
Our experience was a pleasure. We were helped without feeling like we were pressured into a deal we did not like and the negotiation process went very smoothly.
Brian was our salesman and he did a wonderful job even on his week home with his new addition to his family he took care of us well.
chris parks was amazing and found everything we wanted in a new vehicle
Excellent ! Dorsey Couldn't have been anymore helpful ! Finance guy Great as well ! Just a bunch of good ole Boys In Small Town Paris Texas. well worth the 2hr drive from Denton Tx Casey Doherty 4/21/2020 Twin Oaks Custom Cabinetry
My only complain is that I had an appointment for an oil change. It took a full TWO hours for the oil change. That is unacceptable. Anywhere else I go, I am out in 30 minutes or less.
Dylan got us a GREAT deal on a 2020 Terrain. We traded in our Equinox, it was loaded with negative equity and he was still able to get us approved with a low down payment. EXCELLENT customer service skills!!! Will never go another place to buy a vehicle as long as Dylan is there!
Fast service
appoinments are never, never on time
EXCELLENT EXPERIENCE WITH ALL INVOLVED. EVERYONE I WAS IN CONTACT WITH IN PERSON AND BY PHONE WERE SO NICE AS WELL AS VERY PROFESSIONAL. THANK YOU, WANDA COLE
very professional
I could not be anymore pleased with my experience. They took care of me and my family’s needs.
Dylan Christian was knowledgeable and helpful.
My family and I are completely satisfied with the service and care we received from Paris Chevrolet and Chris Parks.
Errin was fantastic!
Colby was very and patient. He answered all my questions and got information when I decided on a different vehicle.
.
I was unable to leave the house at the time, but needed car service. They were very nice and helpful on the phone and sent someone over to the house to pick up the car for service. They took care of the problem and returned car to me that day. Thanks Paris Chevrolet!!!
Mark was amazing as always. This is the third time I have purchased with him and he did not disappoint. Everyone at the dealership was nice and welcoming. Excellent experience. I have referred my parents and friends to come see Mark.
always top notch
Super slow. About doing everything. Waitied forever. Got mad and left.
Since I bought my Chevrolet truck, I've had the privilege to have it serviced at Paris Chevrolet. Their service department staff is second to none. They're friendly and knowledgeable and do everything they can to make sure my truck leaves in better condition than it was in when I brought it in. Thanks guys you're the best!!
I've always been treated like family at Paris Chevrolet . That's why I keep going back!
Mark Ritchey is an excellent salesman. Wasn’t pushy and went out of his way to help. Great prices on used vehicles also. Highly recommend Paris Chevrolet and Mark.
Mark, my salesperson was awesome! He was helpful, gave me options, honest, everything I would want from a salesperson when I am purchasing a vehicle.
Your salesmen were very kind and allowed us to drive a vehicle immediately after we showed interest. This was the only vehicle we looked at before purchasing it. It was a pleasure to do business with Chevrolet in Paris.
I called Dorsey and he pick it up....had it serviced and brought back to me. Just like he promised he would when I purchased the vehicle. Very satisfied. Thank you.
Best car buying experience ever. Employees were so helpful and friendly. Colby McKeel was a great salesman. Definently will refer more people
Kept me advised of progress and special areas needing attention=like a recall
Everyone is great and they take care of you...
EVERYONE INVOLVED IN THIS SERVICE WERE MOST RESPECTFUL. VERY FRIENDLY AS VERY EFFICIENT. I WOULD SAY THEY WENT FAR ABOVE ANY EXPECTED SERVICE WANDA COLE
All the guys are great and friendly
Had oil change. Asked for loaner and one was provided.
Dorsey was great to work with and very knowledgeable about the car we wanted. We had a great experience at Paris Chevrolet!
The WHO(B.Gates), CDC, and Surgeon General argued for open borders, and misinformed the American people “for their own good” not wear face coverings to protect them from Covid-19. What else have they lied to us about for our own good or to further China’s agendas? Eppstein didn’t kill himself and Carol Baskin buried her husband beneath the septic tank after a tiger poo’ed him out. The truth is out there. #staywoke C.R.E.A.M. Stay strapped, or get clapped.
WENT IN FOR AN OIL CHANGE, LEFT WITH A NEW TRUCK! FAST, EFFICIENT AND SATISFYING BUYING EXPERIENCE. THANKS
Always courteous, helpful staff, relaxed setting and thorough, reliable service.
Jubal deserves a raise
It was friendly, fast, promt, and curtious
x
Very good service
They are friendly, understanding of situations and helpful.
TJ was very helpful in working with me over the phone until I could make it to the dealership. He was patient and efficient. He listened to my interests and concerns. This was the best car buying experience I’ve ever had. Great staff at the dealership. Very quick and painless process.
Brian Richie was very professional and friendly. He made everything so easy for me.
Mark ritchey was very helpful. He answered all my questions and got me the vehicle I wanted. Thanks again!
Fast friendly service
Had two recalls completed, service department was fast and friendly. Enjoyed visiting with Dylan.
I was in and out fairly quickly oil change and tire rotation keep up the good work thank you.
Dylan proved himself as an expert on his produt. He answered every question i had with a smile and guided me to my dream car. I even managed to lower my payments and interest rate in the process. Paris Chevrolet and there sales staff were all very accommodating to me and my family. Will definitely be back.
Dylan was excellent. He is easy to work with and knows his stuff. If you want a great deal with zero pressure he is your guy! Best car buying experience i've ever had.
Brian Richie give the man more money!!
Brian and Dorsey did great and made everything smooth and comfortable!
No pressure from salesman. Great atmosphere. Everyone was friendly. Thanks
Kind and helpful
There to get oil changed and tires rotated. God well done.
Dylan Christian was amazing
Jubal was excellent to deal with during my visit.
Great customer service in all area's!!
The staff was amazing, they answered all my questions, they were friendly and helpful, and went above and beyond to help accommodate my family and me!
Errin was very attentive and made the buying process very easy.
Always good service by quality people
It was a better experience ive had. Aaron mcmikel was down to earth and didnt seem to pressure you into doing something you was unsure of or lie like alot of salesman do..as well as help work the best deal possible
Chris was quick and Knowledgeable
Very good. Been useing paris cevy. For 6 yrs
Very helpful and AWESOME customer service!!
Friendly and informative
I drove past four other chevrolet dealerships to get to paris chevrolet. the price was what they said and i ended up saving thousands over what other dealerships had quoted.
T.J. Was very helpful in meeting our needs. He worked with us on our options and was very realistic about what our best option would be. Very happy with the service!
I was met at my car and greeted by a young lady who was very nice. She asked would I be waiting, I told her to give me a call when finished. I picked my car up around noon. I am very happy with the service department at the Chevrolet Dealership in Paris, Tx.
My experience was okay, but I do have one issue that has happened multiple times when I visit this location. I was told my vehicles first oil change would be free and they tried to charge me for it. They have done this before and I had to have them change it. Just a communication issue that’s all. Other than that everything was fine. But it did take about an hour and a half to change my oil and replace air filter.
Friendly staff
Everyone was friendly and service was great and helpful.
Mark Ritchey was very professional and friendly and will def refer him to friends and family, There was no pressure and he took the time to show us several cars without thinking twice until we found the one we both wanted.
I was fortunate enough to provided with a loaner vehicle while my pickup was in the shop. It made my day less street because I didn’t have to m
Friendly and efficient service staff. Took a little longer than I expected for an oil change, but the coffee was good (and hot).
Austen and Jubal always do a wonderful job at taking care of any of my service needs. Paris Chevrolet has always delivered a 5 Star experience and the bar they have set for their competitors is high!
Good experience
Our salesman, Sergio Rosas, was great and made us a great deal on a 2020 Blazer. Everyone was very helpful from beginning to end of our purchase. We will highly recommend Paris Chevrolet to anyone looking for a new vehicle.
completely satisfied
Love the
Great customer service all the way around. Very friendly
Everything was fine.
We where there to program a new key and they noticed a recall that had not been taken care of, they did the repair and the key. Great experience.
We were immediately met by Dorsey, who was extremely helpful. He got exactly what I wanted and it was stress free!
Friendly people. Fast service
They treat you like family. Great experience. Colby McKeel is a great salesman
No complaints. I saw Brian Richie (my salesman) as I was walking to meet Jubal and that’s always a plus. Jubal takes care of business in a professional manner as well. Service completed with no complications. I enjoyed chatting with a couple of gentlemen in the waiting area and each sales person that came through, greeted us and asked if there was anything we needed. I will buy again from Paris Chevrolet because of price, service and atmosphere. There doesn’t have to be a holiday coming up for the folks at Paris Chevrolet to be in a good mood.
No one
Friendly, very helpful
Brian is a great representative for this dealership ---from the time he was in service until now as a salesman.
Dylan Christian is the man to go see. He knows his product and is very patient. He helped me pick out my dream vehicle and left with an even lower payment than i anticipated. I will def be buying all my vehicles from Paris Chevrolet from now on.
good service,
Nothing to really say. Paris Chevrolet, has done what they say they will do . We are Extrememly Happy with the service we have received from them . The whole team seems to be on the same page , so they work well as a group.
Great !!!! Excellent and fast service !!
Great
There isn't enough space for me to write about my experience at the dealership. Everyone is so awesome, caring, understanding. This is my 5th car that I have bought and each time from Paris Chevrolet. Mark Ritchey is the best!!! Then the rest of everyone follows suit. The winner on this is me! I drove away with a beautiful car.
Great service
GREAT people and service!!!
No complaints. Everyone, especially Brian Richie was courteous and accommodating. Brian answered all my questions about the vehicle I bought. Great experience.
Normally, I wouldn't buy at a non-local dealer, but we did an online build and Paris had an exact match. My wife drove it and liked. They shot us a fair price and didn't try to pressure us when we decided not to buy right then. I called after we got home and asked them to have it ready the next day. It was ready. One person took my wife out to the Blazer to set up everything and make sure she knew how to work all the gadgets while I went inside to do the paperwork. It was all very efficient and they were quite friendly and helpful. Out of 50 some vehicles I've purchased in my lifetime this was one of only two that I'd rate 5 stars.
pleasant and wasn't pressured
I would like to see you provide a car wash and vacuum with ever service. Like Toyota does. It’s the small things that customers remember.
Very helpful staff. Hometown feel. Everyone was pleasant. Took time with us and did not make us feel rushed. Competitive prices. Just tops in customer service.
Great service
No
As usual, everytime I've had any service at this dealership it's always been a great experience. The folks at Paris Chevrolet are top notch in their professions. It's always a friendly place to wait on my truck while it's being serviced.
they always do a great job
outstanding and professional service
Great experience
Liked the salesman , he was knowledgeable, and courteous.
Errin made sure the service took place without any issues! Austen took good care of us during our visit! Thank you all!!
Excellent service as usual
Everyone there is super friendly and helpful.
Service was still fast considering I failed to call ahead.
The salesman Sergio was very nice and accommodating! He did not try to sell us anything he simply showed us what we would want to see in our price range. They gave us a good trade in value on my car and we drove home in a brand new car!
Errin was very helpful and knowledgeable. This is our second vehicle to purchase from him and Paris Chevrolet. Will be back in the future.
They are very nice folks.
I had a wonderful experience at Paris Chevrolet Buick GMC! Brian Richie was my salesperson, and he was super helpful and always willing to answer my questions. The incentives for buying local are a plus for sure. I am very pleased with everything~
They take care of you when go in and all are friendly people, keep up the good work
Friendly, Dylan did a great job in helping with our selection, The best dealership I have been to.
I called one day with an issue and the next day it was taken care if. Thank you
Great, as always!
Good except needed full disclosure that navigation system was off market and maybe rebuilt.
Great
This is the best place to buy a new Chevy or gmc that I have ever been everyone at the dealership is so friendly and they go out of there way the help great job to everyone at the dealership
Great sales person Mark.
Every
The wait was a little long. I was there for 1 hour and 35 minutes for a oil change.
Great service and the people are extremely nice and helpful.
Made an appointment for 11am due to a flat tire. Spare was on car. Told them I was sure tire was ruined and asked about warranty. 2 hrs and 15 minutes later was told that I needed a new tire but none in stock so had to order one. Why in world should that have taken so long? Why make appointments??
Always great customer service
always a pleasant experience! People are very friendly and accommodating!
Mark Richey was our salesman, and he did an awesome job from start to finish. He located the vehicle I wanted and professionally handled everything to me driving the vehicle off of the lot.
Great experience
They very Nice sweet people and services was excellent
Oil changed and tires rotated. Great customer service.
Everything was great 👍🏻!!!
Great atmosphere, friendly people. Pleasure doing business with!
Amazing salesmen, understanding of my situation and my budget. They weren’t pushy. They were just kind. Which is so hard to come by today.
Great sale people and a great atmosphere
Excellent service and excellent customer experience.
Really love the truck
Mark Ritchey is an outstanding person and salesman. He was very helpful and answered our questions. He made it a pleasure to buy out 2020 GMC Canyon.
My sales man Errin did an amazing job at working with me. We originally were working a deal on a 2500 HD truck that I ultimately bailed out on. Errin was patient while I waited to find what was right for me. We built the exact truck I wanted. To make my experience even better, Errin created a "WOW" moment by allowing me to believe that we still had about another week to wait on the special order. I went in to sign my sales agreement and to my unexpected surprise my truck was sitting out front when I walked out of F&I. Errin even got my wife in on the deal. I was truly surprised, shocked and excited! He really knocked his delivery of my truck out of the park!
Mark was an outstanding sale rep. He was very helpful in all aspects of the vehicle we wanted. Would feel comfortable buying from him again.
My truck had a check engine light come on that was going to shut it down and the service dept got right on it and fixed it while I waited so I wouldn’t be without my truck which was big for me. Thanks again for their professional service.
Fast service and friendly staff.
Good
always great
Errin Farley was spectacular! We never felt rushed he allowed us to make the decision. We honestly purchased at Paris GMC not just because of the vehicle but because of Errin. I have already recommended Errin to my fellow workers that are in the market to purchase a new vehicle. The professionalism was tremendous! I’ve visited numerous dealerships in the DFW area and no comes close to the level of attention we were given at Paris GMC! The simple things that make a huge difference. • The truck was spotless • The truck had a full tank of gas • Errin’s presentation left us speechless! The attention to details was impressive. Got a cap, water, that he placed in the truck and we were ready to head to DFW! Thank you Errin!
No long await, or suprising long awaits. Protects internal of car, keep it clean during servicing. Very friendly.
Everyone is always friendly and nice. Welcoming and engaging with us.
Great sales team and made my experience quick and easy.
Very good, they were very professional.
I did not have my vehicle serviced on 1/22/2020 so I'm not sure why I'm getting this survey. However, 5 star dealership and would highly recommend.
Very good customer service, they work with you on the help we need based our work schedule, they come and pick up my vehicle to do the service on it and bring it back, Bryce and Erin are very attentive .
Check engine light was on. Brought truck in to see what was wrong. Battery cable was loose. Charged $135. Was told it’s $85 to hook to computer. I can understand that cost. But to charge $50 to tighten a bolt with a wrench. Unbelievable! If I had been told what the issue was, I could have done it myself, instead of having to pay y’all $50. A little common courtesy goes a long way with people when you want their business. Guess you don’t want ours anymore.
It was a good experience and everyone was helpful in the process
Friendly. Exceptional service. Patience in answering questions. Very informative in all questions.
Employees are highly professional. We are highly pleased with our purchase and the service we have received. We do not hesitate to tell others of our satisfaction!
had a very knowledgeable sales person showing us vehicles
Everything was great 👍🏻
Service was good
Accommodating and customer friendly
Experience was good went out of their way to help and repair seems to be good
Awesome experience
Great place to buy all the staff was friendly I would definitely recommend them
N/A
Professional, courteous, informative and very helpful
Very professional and felt you appreciated our business.
Very professional
Fast and professional
This is a very good place to buy your next Chevrolet or GMC, I truly feel they care about their customers
Dylan was good to work with. No pressure
Good job
Prompt, clean and courteous
Great service that’s all I have to say.
My service guy Austin is great and on top of things. My mechanic Jimmy Gann is wonderful to explain the repair to me. Great job!
Awesome bunch of people that take pride in their performance and treat their customers great!! Just wish I had started doing business with them sooner.
Got to appt a bit early. They fixed the recall and I was in my way.
Friendly people, very convenient, need to offer car wash with oil change
Quick and simple. I had no issues.
Very good professional in all depts
Nice people and help me find the right car for me
Considerate, knowledgeable and very helpful. Answered all questions without any pressure.
Austen and Danny were very courteous and helpful! Answered all my questions thoroughly and went above and beyond my expectations!
Great no-hassle experience with the sales team, willing to help and show options, easy finance process, and easy trade-in process. Great experience w/ a great team!
Great service and super friendly.
Every time I go to Paris Chevrolet, I’m treated like family
always great
I didn't have an appointment but Logan said she'd call if one became available. She called and I got right in Always get treated like family at Paris Chevrolet!
Great experience with great people! Thanks again!
GREAT SERVICE
Great
Everyone were friendly and helpful.
Excellent.
Great service, and great customer service
I actually bought my very first car from there in 1977 The entire staff was very professional, quick was an enjoyable experience to buy from them again
Awwesomeee
My concerns were handled quickly and efficiently. Everyone was very courteous.
Friendly staff
Very nice employees, Tahoe is great. Easy to deal with, fair trade value. Only complaint, was the condition of the vehicle at delivery. Sales person did a great job going over features, explaining features and function of the Tahoe. The Tahoe however had none of the windows cleaned, film all over every window inside and out, mud on the back of the vehicle, glue line on the side of the Tahoe from the wrap that comes on it from the factory. I've bought over (20) new vehicles in my life, worst condition of any new vehicle I've ever purchased.
Very pleased with our recent service at this dealership
Salesman worked to get items I requested at a price that was agreeable wth me
Great customer service.
Awesome
Easy access and appointments available.
Great attitude and helpful
Great service and communication.
Friendly, quick, and easy!
Brian and Josh are 2nd to none - they make the whole buying process a breeze from start to finish!
Great customer service.
Most enjoyable vehicle purchase I've made in my life! Their amazing employees really make everyone that come to do business with them feel right at home and Eppstein didn't kill himself.
Always friendly and gets the job done.
I was not happy with Austin. A young man set some paperwork down in front of my granddaughter and Austin scolded him. I think that should have been done privately
There is a rebate on my tires and no one shared that with me, but Emily. She happened to be out with a sick child the day I came in. Also, Emily was willing to check on the tire warranty where as the other service employee was not as willing. It may not have helped me much financially, but when tires are so expensive and I've only had them about 1 year, I think they should have made the effort.
Errin was very knowledgeable and thorough in walking me through the features of the new truck.
Dylan was exceptional. I was absolutely dreading buying a new vehicle. Salesman can be so shady. I’ve never had a good experience buying a vehicle. Fortunately Dylan restored my faith in car salesmen. He helped me get the truck I needed and did it in a timely manner. I feel like I’ve got the better deal here. I am thankful. Kudos.
Great experience!
Was there for 3hrs could not diagnose problem just did factory reset. Also, was waiting and waiting to use ladies room when person finally came out it was a MALE employee. Who used so much air freshener the bathroom was unusable until cloud cleared out.
Fast, courteous and prompt service.
Very personal, great job
My wife has serious medical problems, so I had to get back home quickly. They had a loner car ready for me get back. Can’t beat that for service. I am forever greatful. RAYMOND
Sergio was so helpful. This is my first new car and he helped me do everything over the phone.
Brian and Josh went way above and beyond for me and completely made my experience badassamazing!!!! :) Very happy with the entire process. They are the role model dealership and others should pay attention to what they are doing! Thank you Paris Chevrolet Buick GMC for helping me out!!!
Great customer service!
Great attitude
GREAT JOB
The front passenger seat was dirty when truck was returned following service. There were fingerprints noted on dash. My nephew brought it to my attention and noted one fellow, possibly the one that serviced my vehicle, had dirt on the back of his clothing. Perhaps the cabin filter was being changed and fellow wasn’t aware to place a cover on seat prior to entering vehicle. It was easily vacuumed by myself.
Awesome!!
Staff was great. Financing “rules and regulations” will keep me from purchasing another vehicle based on the financing rules implemented to make my purchase.
Employees were rude and acted as if I were a burden. My car has been in the shop MANY times for the same
Excellence service
Great
Very good service
Friendly staff as always
great
They are courteous and have great mechanics.
Very satisfied
Everyone very nice and helpful.
It was good expect the time that I had to wait when my appointment was at 330 and still have not started on my truck till 415.
They knew by name when I walked in. They treated me very well and got me in and out in a short amount of time. I just love my Malibu.
Great job as always!
Easy to schedule, work completed on time. No reoblem.
They were all very friendly people and done everything they could on helping me with my purchase. Great place to shop for when buying a new automobile.
Brian made buying a truck easy! He went out of his way to pick me up in Dallas at the airport and brought me to the dealership.
Prompt service; pleasant people
Austin is always friendly and professional
Good
Had schedule for oil change and tire rotation. All went smooth. I was pleased.
Very friendly and excellent service..
Brian is an amazing sales person, he is always a phone call a way and is always so helpful! Made the car buying experience very smooth and efficient.
great customer service.
Fast - friendly an courteous
Always excellent service! Friendly people!
We appreciate you all working with us, we had a easy process on purchasing our new family vehicle. Thanks,
Markwas great highly recommend him as a sales person
Honestly one of the best dealerships I have been to, friendly staff & great service! Dorsey was a great person to me and my family!
Brian Richie deserves a raise
Great service!
Fast service, great price. I am always treated like family
always great
I had such a nice experience with dorsey!
It was very fast and friendly service!
Fast friendly service
Friendly and knowledgeable service staff.
very fast
Great folks, very friendly, they even notice my tire pressure was low and they fixed it without any hesitations.
Always great friendly service
bought new truck over the phone and all paperwork ready to sign when we got there
Sergio was great, had a wonderful sense of humor. The purchasing process was quick and clear.
I was treated the way I like to be treated, friendly, curious, and profesionally.
Great service!!!
Great
Dorsey was very professional and extremely helpful. Other employees were welcoming to us also. We are very pleased with the Buick Encore, and we have already told others of our experience!
I like a smile and they started it off with just that.
Top notch Service Department
Super fast service by super friendly & respectable staff!
The sales people, & Finance guy were excellent, there was only 1 small problem & that was that the service department sent us home with our new car without any wind shield wiper fluid, it was bone dry, & the oil life on 47%
Errin was my salesperson & he was great. Errin was very knowledgable about the car I wanted & did his best 2 accommodate me in any way possible. The dealership did their best 2 get me the best rate & even added in sum rebates 4 me. Overall I had a pleasant experience & would definitely recommend this place 2 anyone in the market looking 4 a new vehicle.
The people were friendly and helpful. The wait seemed a little long, but they were busy. The waiting area was comfortable, with drinks and snacks available, so that compensated for the wait.
Brian Richie deserves a raise
They did an awesome job , the lady at the front service desk she was very nice to me and the supervisor/ manager too mr . Martin .
Excellent
They took it in on time. Finished the work and got me out of there. I highly recommend Paris Chevrolet.
Dylan Christian has a good personality. Great salesperson very knowledgeable about the different vehicles on hand. He did not rush us or try to talk us into which vehicle to buy, He asked what we were looking for price, the size. He took the time to show us each vehicle we had looked at online and some that we had not. We appreciate that. We test drove the white one. He went and searched for the red one that we wanted and purchased. We're enjoying our new vehicle and we are satisfied with it. Love the way it drives and it's gas saver. Everyone at the dealership was nice and J.T. the business manager was great also we appreciate everyone. Charles & Angela Fowler
NO PROBLEM
Very professional and excellent customer service!
I really didn't expect to be able to get a vehicle due to my poor credit score but they were able to find me something fairly close to the budget that I have. Thank you for the help. Keep up the good work
Good and quick for software
Fast friendly service.
Friendly and fast service
Austen took great care of me and my vehicle!
Love doing business at a hometown dealership. Always accommodating to our schedule.
The smoothest, most convenient car buying experience I have had.
Awesome service!!
Excellent treatment!
Was in and out quickly. They didn't try to push more repairs, got oil changed and out.
Fast professional people!
Good experience of service writer, he was short handed that morning, but was hustling and getting everything taken care of. Would recommend to a friend.
Great experience
Errin Farley has common scene, efficient, and personable.
Everyone was very helpful and friendly. They always go above and beyond to help me with any problems I have with my truck.
Mark was very helpful.
Very friendly
They completed my service as requested, earlier than expected
Mark was excellent. Kellie and Kim were very friendly and made us feel welcome.
They are always friendly, fast, and professional.
Sergio was very helpful along with the rest of the sales staff. Best experience buying a new vehicle.
The salesman, Erran, was awesome to work with. He was very professional, thoughtful and extremely knowledgeable of your products and services. I would recommend him to everyone.
Jubal in the service department always takes care of my problems in a calm and professional maner.
TJ was great and very knowledgeable of the inventory and business.
I have never been the person to use the dealership for service , however I got a few free oil changes with my purchase so I had used Paris Chevrolet . I have always been very impressed with the entire experience, great facilities , speedy in and out , great techs and Jubal is very professional and on top of his game . However , this time I had a young woman as my rep - both times I dealt with her she was short , cut me off and did not once even make eye contact . I couldn’t help but notice as I was leaving a young male customer came in and I could hear her fully engaged in his conversation. A turn off as far as professionalism from her . Hope I get Jubal in the future. No one likes being treated like they are an interruption.
Great
Everyone was very polite and professional about what they was doing to help you back on the road
Once I made up my mind which vehicle that I wanted, the salesman got the paperwork done. He was very efficient, answered my questions without hesitation. I really enjoyed the experience!
Dorcey was a great help! Never pushy and always went out of the way to find the perfect car for me.
Good
Great place Great service Great people
GREAT SERVICE!!! I WOULD NOT GO ANY WHERE ELSE, When I have the BEST SALE'S and SERVICE Why would I go anywhere.
They were awesome and very accommodating to us!
Best dealership I have ever dealt with. Friendly , courteous and exceptional service. I would and have recommended them to everyone looking for a great deal and dealership.
They work hard to get me the car I wanted. Sergio, my salesman, got a new steering wheel cover for me when I said I did not like the one that came with the model. They were easy to work with and I feel I was given excellent service.
First class, they always call you by name. I have been with Paris GM for 14 years and my second car 1964 was purchased thru Paris GM.
Good on time service.
Service was completed in a timely manner, just as I was told it would. There was one concern listed on the sheet, and it concerned the ball joints on my truck. It was not explained to me, and I did not notice the comment until I was home. I would have liked for someone to explain what they saw, how much it would be to repair it, and the timeline for needing to get it done. All in all, I always enjoy my experience with the service department at Paris Chevrolet.
DYLAN WAS AWESOME! Best car buying experience ever.
It was the second vehicle I’ve purchased from Dylan. He’s always professional and very nice to work with.
Employees courteous. Timely repair. Friendly atmosphere.
It was great!
Mark was great to deal with. Will definitely get my next one from Paris Chevrolet
Very helpful and friendly service
Great team to. Work with
Great!
Very nice people
Very professional and they all do an awesome job. Thank you Paris Chevrolet!
Went very smoothly.
It took longer than they said
Helpful and courteous
Errin is the BEST
It was the best vehicle buying experience I have ever had with any dealership.
Great folks over there. You always know your welcome.
Not happy with scheduled time it took to service my 2019 truck.And put the bed cover on. Also service team at Toyota cleans the wife's car after services also the dodge place did also. Chevy not..
The purchase was easy and done quickly.
Great service as expected!
Great service
Can get the same type of service elsewhere for cheaper.
T J was my salesman he went above and beyond to make sure we were happy he didn't rush us and took time to find the right truck for us. J T did our financing and answered all our questions and was very helpful explaining everything very satisfied and thankful I got the best salesman and finance help. Will and have told everyone about my great buying experience
Very nice place
small waiting room not adequate when backup of people waiting for service. Otherwise service fine.
Friendly and fast service. Mark knew what I wanted and made sure I got what I needed
Very friendly and professional.
Great service by Joey, couple of salesmen Walked by us looking at us thinking we weren’t gonna but then Joey came out and helped us and we really appreciate that
N/A
Bert was great working with us and accommodating our schedules to get everything signed, delivered, etc.
Great
worked extremely hard to fix our problem
Good experience, took a little time to get my vehicle into the shop but once it was my turn it was completed quickly
I always get great customer service!!!
Mark Ritchey was excellent to work with. This is our second purchase with Mark and I'm sure there will be more.
Great
I was very happy with how everyone listened to what I wanted . I was not pressured into anything that I didnt want. Thank you for the awesome experience.
very professional Dylan, J .T. Thompson &the rest of your employees.
Good service
Two hours to change two tires
I can’t say enough good about the service I received in helping me make the right choice for me and my family. Bert was outstanding to work with as was the sales manager and the finance manager. Very knowledgeable, professional and made feel comfotable at all times. Awesome experience.
Good people
I contacted the Paris dealership via the internet and was reached out to very quickly. Errin was very helpful with getting me the information I needed to make a purchase.
Dorsey was fantastic.
Probably the best experience purchasing a new vehicle
Sales were very professional
Everyone at the dealership was very friendly and easy to work with!
The salesman was very knowledgeable about the cars they were offering. He was very thorough in answering any questions I had about any of the cars I was looking at.
QUICK & VERY PLEASANT
Great Staff and Great service. Thank you Austen and to all at the dealership! Robby
AWESOME !!!
Dorsey was so great!! We will be back.
It was amazing, everyone was super sweet and so helpful with my 2 year old!
TJ was very helpful & we had the best experience with him & Paris Chevrolet!
Great work and loaner.
AAA+++
Speedy
Friendly and quick service, they always know your name. I will always recommend them to others.👍
I was treated very well. Mark was very informative in all that I asked about. He showed me several cars to look over to help me make a decision. After deciding what I wanted he was about to locate the Traverse I wanted. Thank you for a good sales man!
Quick and professional.
Was a bit of a difficult customer due to past issues with car dealerships but the staff attendant Brian and the manager/assistant Clayton we're excellent at handling my questions and my concerns and helping to choose an option best for our family and our budget, made us feel very satisfied when we left in our New Chevy z71 truck. We couldn't have asked for better service. Thank you!
Friendly. Kind informative. Great to be around. Dylan is great to be around.
Very professional, friendly, helpful and timely.
Over all a very good experience. Mark Ritchey was the best
This experience was much better than the ones in the past. My car wasn't going to be ready and we were notified in plenty of time to make other arrangements.
No pressure. Everyone was knowledgeable. They had great prices
Great experience! We’ll definitely be back.
Fast service, they cared
Courteous staff. Gave the truck a good inspection. Found some items that needed to be corrected
took in for trim coming off had to order , did not have one in stock. will have to make another trip to get it fixed
It was great! Staff was super friendly and helpful!
love everyone at Paris Chevy!!!! Always awesome experience!
Everything was great!
Best service dept around!
Mark Ritchey And TJ the financed man was amazing. They were both very nice, helpful, went above. I have never had this unbelievable amazing experience before, I have dealt with a lot of dealerships in my life but not one was like yours. Mark Ritchey was the best.
They did an amazing job and will be back in the future. Awesome job
It was a great experience.they were very friendly and done a great job getting a monthly payment that i can pay.i would recommend everyone to go see yall fo a new car.
I was pleased.
Very helpful, answered every question that was asked and was nice and welcoming.
Was ok, there was grease/oil on my door handle and drivers side door
It went great
No problems
The staff was very friendly and helpful.
Erin was great at making our decision so easy on us! Very accommodating and friendly. Josh worked with us to get what we wanted for an affordable payment, which is awesome!
Errin Farley was absolutely amazing. He was not pushy at all. We were impressed with his knowledge of the car. I have already recommended him and the dealership to many friends.
I sincerely had the most amazing buying experience for the third time in a row. This dealership truly knows how to put customers first in everything, they truly exemplify the business model that Chevrolet, Buick, and GMC set forth for their affiliates.
No wait time. Got me in and out with no problem! I have waited up to 1 1/2 hrs. at other dealerships!
Everyone was very kind and the service was quick.
Thank you for a hassle free sale and great customer service!
The salesman, Bert ,helped me find answers to questions I had when just factfinding about buying a new car, trading in or just giving my car to my grandson. Bert was very helpful, not aggressive, which made go seek him out when we decided to look at the Buicks on the lot. He provided my husband & I with the facts we needed to know, and allowed us to decide in our own manner.
Good experience friendly
It's always a great experience at Paris Chevrolet - from sales to service!
Bert LeBlanc is a great salesman. He's knowledgeable and sincere. I appreciate him working with me and finding my new car!
Everything went great
TJ was very pleasant to deal with during our purchase. He took care of things smoothly. We were treated very courteously by all of the staff. I’m very satisfied with our experience.
Very good experience. Soon as you walk in your spoken to and if they are helping someone else they will tell you they will be with you in just a few minutes.
Bert was very knowledgeable about the car and was very helpful with every aspect with my car buying experience.
The salesperson was very friendly & very helpful..the finance person was also great!!
Very good
The guys were awesome, great sense of humor, and super friendly! Truly appreciate their help!
everyone was courteous and did what was expected.
The Trax was brought in for a recall. We had an appointment for a week in advance of the visit! Y’all did not have the part for the recall! So, we will have to take more time out of our lives to do this all over again!! Not the first time we have brought a car up there for a recall and had to bring it back ... actually never got the other car fixed because y’all were not prepared!! Getting tired of this !!
Great service. Friendly staff!!
Just have one question bought car new from you but at 7500 tech telling us we’re in need of tires soon ?
Austin carried thru on my service all the way. Good work, Austin. Thank You Bill Plummer
Tj was our salesman and he done an exceptional job!
Everything went great ! Mark did an awesome job! We loved it ! Thanks 👍🏻👍🏻👍🏻👍🏻👍🏻
We are return customers and we will definitely be returning for our next vehicle.
Stephen Bankston, Tim Lowry and Brandon Jones were very very helpful they got me the vehicle I've always wanted! These guys went above and beyond to help me out! You guys are Awsome! Thanks
AWWWESOME people
Easy in and easy out.
Great place
Overall smooth and excellent car buying experience.
Fast and friendly service
Our sales rep was amazing- will definitely be coming back soon to buy another car! TJ was awesome.
AWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWESOME
It was wonderful. Mark has sold us 4 vehicles now and the experience is great everytime.
It was so easy couldn’t believe it
Brought the car in for an inspection pursuant to a recall.
Everything was great. On time. All the staff was polite and caring. Did a great job. Wouldn’t think of going anywhere else
My salesman was Bert LaBlanc. He was very nice, knowledgeable and helpful. As we continued the sale all employees were very nice and efficient! I will use this location again!!!
Great staff and excellent service. Thank you for the friendly and kind experience.
Brian was great to work with!
Mark was very helpful being my first new car I would recommend him to anyone. Thanks Mark👍🏽
Dealership was clean, Sales person , Errin Farley was extremely knowledgeable and helpful
Timely and efficient
Excellent Experience
Thank you Paris Chevrolet
I am the General Sales Manager and Inventory Director at Jerry's GM in Weatherford, TX. I am not sure how or why, but this is at least the 3rd time that you have used my email address in a retail delivery... I did not purchase a vehicle from you on June 26th, and I would appreciate it if you would take my email address out of your system. Thank you.
Good service.
Always very friendly and service is Awesome!
My sales person was very respectful and knowledgeable , was happy with my purchase.
Great job
Was very quick and easy. Even though I couldn’t get into the vehicle I wanted, they helped get me in something that I liked and was reliable.
Awesome Staff
Every professional and done quickly
The easiest vehicle buying experience we’ve ever experienced!
Very happy,
Good job!
All employees were friendly and made me feel welcome. I have bought several vehicles from Paris Chevy and this was my best experience yet.
Staff was extremely helpful and courteous. Danny at the service desk and Jimmy the mechanic both did a great job.
Service was great
Everyone was very professional in dealing with me while the services were being completed. Even though it took longer than expected, I was updated regularly.
They no your name, it is like family.👍
Very friendly, no pressure!!
Excellent service-was finished quickly.
Everyone is so nice and helpful. I have already sent a friend to T J Cheshire and she bought a car fron him. Great guy.
It was very plesasent. Everthing went smoothly. The staff was very helpful ans friendly.
I always have great service. Everyone is very friendly and helpful.
Very professional and understanding of our preferences. Friendly staff and sales people. Went the extra mile to find what we wanted.
Salesman took the time to even entertain our son who was with us as we waited.
Friendly
Easy transaction very satisfied with the deal we made
Bert you tha man!
Very friendly staff
Friendly staff
Very friendly and helpful
While my experience was done entirely over the phone, I cannot express how impressed I am with the customer service. Errin was very personable and professional. Thank you Paris Chevrolet for the best car buying experience!
Worked hard to make trade and git me in new truck fast. And service department was able to install a ball hitch that day.
They were very informative. I walked out knowing everything about my vehicle.
The people were very nice, and very helpful. It was a wonderful experience!
Kim & Mark took excellent care in our purchase of new pickup.
Brian and TJ were especially nice and professional. They could answer all the questions we had about the features on the Blazer. They made buying a new car a fun experience! No one likes to go through all the red tape but thanks to Brian, TJ and of course, JT, it was a pleasant process. Thank you gentlemen!! I will definitely be a return customer. I highly recommend Paris Chevrolet Buick GMC and especially Brian and TJ to all my friends and family. You won't be disappointed. I'm very happy! ~Shonda
Efficient, no long wait
They are wonderful folks. Very friendly.
It was great
In and out
Awesome
Great sales and service.
We got the SUV we wanted for the price we wanted and the payment is so low I'm going to give it to my daughter. She won't have to worry about a way to go. She got a NEW TRUCK. I love you baby, your dad
Everyone has always been nice to me from 2009 thru my latest purchase T J was super nice as my salesman
Very customer friendly and made me feel comfortable
It's always a pleasure doing business with Dylan and J.T.! These two gentleman are the best. Always kind, attentive and willing to answer any questions we may have. They make car shopping a breeze!
Excellent customer service
Great folks..
i didnt have any issues making an appointment and they were on schedule when i showed up, theres a nice waiting room. good experience
Always great service every time. Awesome people to deal if with anything from buying s car to being serviced.
Good service.
This buying experience was very easy and enjoyed. Our salesman Mark Ritchey was very pleasant to deal with! Thank you Paris Chevrolet and thank you Mark Ritchey!
the salesman Bryan was really friendly, really helpful and always did what he told me that he would do. JT did a really good job with the finances and he was really friendly and helpful as well.
Awesome service
Went for oil change. Service was great! Everything was checked and i was advised on a few other things that I needed to take care of. An air filter that was showed to me that needed to be changed and I did that on the spot. Need to replace a tire and have front break work done. Which I will do in the near future. And I appreciate the fact that the time was taken to check these things out for me. I will be back!
It was a pleasure doing business with your dealership. Great choices in vehicles to fit different folks wants and needs. My salesman Mark Ritchey was an awesome guy to deal with and hope to do business with him again sometime. Y'all guys keep up the good work. Thanks for a great experience and selling me an great truck!!
Vehicle was repaired in a timely manner
The guys there are awesome! I love my Terrain. I will go back to buy my next vehicle ! Thank you so much Paris .
Great service! Austin was helpful
Awesome experience. TJ worked on his day off to help me get the truck I wanted.
Very satisfied
Best salesman ever Will not use or go anywhere else
My salesman was awesome and so were the other employees.
Everyone is always friendly and they help me with whatever I need
Everyone is ALWAYS so friendly and helpful!!
Everything and everyone was great!
Explained the problem well , told me about what had to be done and quoted me the price before proceeding.
I have purchased my last 3 vehicles from Paris Chevrolet. My only complaint it is takes to long to get my oil changed.
Always good to me.
Excellent service. Very friendly atmosphere.
Very family friendly environment, Mark my sales rep was very knowledgeable and extremely helpful. Definitely looking forward to more business in the future.
Great!
Very nice people worked hard to get the vehicle we wanted would highly recommend Paris Chevrolet an mr Dorsey to thanks so much for the help
As always everyone was great. They explained what was wrong and what the cost would be up front.
Everyone was very nice, everything went smooth and easy. Thank you Bert for everything.
It was the best experience ever
Everything went real good. Salesman Mark was great
FRIENDLY SERVICE
Excellent service
My salesman TJ absolutely went above and beyond to get the deal done. We did most everything over the phone while I was at work. He's definitely my go to for our next purchase.
Dropped by due to air pressure sensor problem. They got me right in and took care of it and got me on the road. They were courteous, professional and were very accommodating to me. I appreciate them making the extra effort to get me back on the road quickly.
Paris Chevrolet went above and beyond my expectations on buying my car. My salesman Bert was awesome and worked out the best possible deal for me. I would recommend Paris Chevrolet for any of your future car buying experiences.
Everyone was awesome I will definitely recommend the dealership
Dylan Christian was the best salesman we could have had. He made sure everything met our expectations and that we were completely satisfied with our purchase. The entire experience was great and we couldn't be happier with our new vehicle.
Prompt service. I was shocked however to find out that 3 tires needed replacing. I was going to replace them through the dealership then I started to research the tire. They did not even have 28K miles on them. The replacement cost was going to he around $200 each. As I researched the brand of tire there is no mileage warranty. Considering the cost of the tires and needing replacement at such low mileage these do not come across as quality made tires. Considering the low mileage I would have thought these tires to cost more in the $50 range per tire. I decided to cancel the order and will be going to Walmart to order tires. I found some the same size with 70K mile warranty for almost 1/2 the cost. Disappointed if these are the best tires that Chevrolet puts on high quality new vehicles.
Fast professional friendly service.
Everything went as promised. The service writer, Danny, did a great job in explaining everything.
I enjoyed my experience.
EXCELENT SERVIC E
Very friendly
Got me in and got me out in a timely matter.
Fast and friendly
Excellent service. Excellent people!
The best and most professional dealership I have ever dealt with. No hassle, courteous and very friendly staff.
Knowledgeable staff, excellent customer service. Good experience all around.
👏🏼
Good customer service
Aaron was awesome! I loved dealing with him and he made it so easy.
Once again, Paris Chevrolet delivered exactly what was promised. I was not able to just drop off and I had to wait for the service to be performed. Not only did multiple employees check on me and remind me of the free coffee and donuts, but they did everything in their power to make sure I was out as soon as possible. Very satisfied with all my experiences here.
Great service and extremely nice. Above all, they made me feel welcomed and not under pressure. TJ was amazing, hands down the best experience buying a vehicle I’ve ever had.
Service is always friendly and helpful! Awesome experience!
good
In and out quickly
Less surveys, this is the 3rd one we've done for our service. Service Center was fast and courteous as always
Neighborly as we have family in the area and we felt at home.
always a pleasant experience.
As usual, your staff was incredibly friendly and treated me as if I were a guest rather than a just a customer. I was there for an oil change, and while I waited I worked on my school work on my laptop. One of your team members noticed this and reminded me that Wi-Fi was available to use and offered me the use of a table and chair to make things more convenient for me. The friendly staff and quality work of your technicians is why I will continue to have my vehicle serviced by your dealership.
Excellent service...very courteous...good price...
The process was very quick and everyone was very accommodating. Everyone was very friendly and caring. Overall it was a great experience!
Very good people thanks to your help
Professional staff , took about an hour for service . They have free WiFi and lots of space , next time I will bring my work with to do while I wait . They were cooking outside and offered us burgers and drinks , overall could not have been better
(Translated by Reputation) Very good<br/><br/>(Original) Very good
Great!
Salesman Bret LeBlanc was very professional. He listened to what vehicle we were interested in, found it in house and went over all the details of the vehicle with us. We test drove the Equinox and looked at it inside and out. We received good value for our trade-in, which we had purchased there in 2009. He explained details about financing the Equinox. Business manager J.T. Thompson was also very professional and explained all the paperwork we needed to sign. He explained the optional service agreements that were available to us and what they covered. Mr. LeBlanc got us set up in the vehicle with the OnStar service. We were very pleased with the professionalism of both men. This was one of the best buying experiences we have had in our 50 years of buying automobiles.
Sales team were top notch. No gimmicks or pressure, just friendly / courteous down home professionalism. They treat you as family
I was miss lead on my truck doing oil change on the check sheet that i received said one thing and the truck said other i was very shock if i hadn't check on the information on my truck and i look at the sheet they didnt match i really would like to visit the manger of that store in Paris text i am very upset the manager name Danny is award of all this and he look into It i told him i would let u survey no how I fill plz give me a call at 580 372 3787 thank u
Very friendly and delivered what was promised.
I look forward to get my service at Paris Cheverolet.
I went in without an appointment and they still handled everything with the professionalism I have come to expect.
Excellent customer service.
Friendly and helpful employees. Very little wait time.
Good
Very good and quick service.
Everything was ready to go and I was in and out in less than 1 hour. Brian Richie had everything in place, walked me around to service and detail staff and then to J T in finance. It was the first time I’ve ever purchased a truck without driving it first. As a GMC fan since 1993, I decided to give Chevrolet a chance after renting a Colorado and enjoying the truck over 30 day period. After viewing your website for at least two weeks, I called and initially spoke with Tayla and was transferred to Brian that had tremendous energy and obviously enjoys his job. I told him why I needed a midsize truck and the package I would like. He read my mind and delivered that and more and the whole experience was painless.
Danny and Jubal are great advisors when it comes to car services!
They fixed the problem with the wiring.
Ok
I was very pleased with the service department. The person who scheduled the work on my car was very nice. I would recommend the Paris Cheverolet Service Department to anyone!
All went well but the salesmen made a promise to put a spray in liner in my new truck for free but later was not authorized by the General Manager. Don’t make promises you can’t keep?
Everything was great!
Great service.
always a great experience
Great service
Have always been treated excellent
I was there almost 2 hrs for oil change. Which they apologize several times.
The whole experience with the service department was not good. Our scheduled appointment was at 10:30 they didn't even get our vehicle in to start service until 11. They were not even busy on this day. My husband gave them a coupon from the dealership for a oil change and a tire rotation upon checking in. Also he explained to them that there was a nail in the tire and asked that they repair the tire while rotating. Upon checking out he noticed the ticket did not have a rotation on it and he asked about it and they said he hadn't mentioned a rotation etc. He told them yes it is even on my coupon etc. So the service guy said we could make an appointment to bring it back to rotate tires etc and repair from the nail. We won't be going back. We had traded in an Infiniti for the GMC Denali and never had to make an appointment for oil change service with them. We went in whenever was convenient for us and they serviced while we waited no problems. Thought buying local was a good thing but not so sure now if you can't get your vehicle serviced properly and timely.
This was our 2nd vehicle we have purchased from Paris Chevrolet and we definitely recommend this dealership. Great customer service and professionalism! Highly recommend!!!
I was told that oil change & tire rotation was 59 dollars, I informed him that I didn't need tire rotation, I was told the price would be the same, one of the managers herd the conversation & gave me A 10 dollar discount, thanks at this time I haven had time to compare prices with other business.
I am very pleased with the service I received.
Everyone was helpful and friendly! Fast service.
Friendly staff, very helpful and patient
Great service from sales people. Friendly service from all.
Very friendly
They are very good, and they will receive all of our business. Jerry & cathy
Great service department.
Fixed our problem. Good job!
The salesman went above and beyond his job duties to make sure we were completely satisfied 100 percent. Great job.
Fantastic group of people. They go out or their way to please their customers. Very friendly and well informed on the vehicles they sell.
What a great experience. Top notch people. It's a new day....for chevrolet ....in Paris Texas.
Really nice folks, like doing business with Paris Chevrolet.
Your Great Employees make the Dealership a Great place to do business.
Thanks
Very pleasant and professional service department
Very quick turn around. Friendly staff.
No complaints from this guy. Just one happy customer. Thanks Paris Chevy.
Awesome people and service!
Great service
Everyone is so nice and friendly and keep you informed. The waiting area is very comfortable and the drinks and snacks make the wait more pleasant.
The whole staff met me they made my experience very nice. Thank you Paris Chevrolet
Easy in and easy out.
Quick and friendly.
Excellent service. Loaner vehicle was much appreciated.
Walked in for service, had to wait for the man to quit texting before he asked what I needed. The oil change cost me $62 which I thought was high. The service was fast, but no sticker in the window to remind me of the next oil change.
Making the appointment was expertly handled and so was the work that was carried out. Most of all, I was checked on a few times to be sure I was comfortable while waiting for the work to be done. Everyone was friendly & respectful.
Great car buying experience and great saleman
I went so I could get everything done at once. I work 2 jobs with no days off. (engine light, air bag service, oil change, inspection) I can not justify 135 for you to read a code then charge me more to fix. I was told the code reading was for engine light. Told them my main concern is airbag service. Picked up car and airbag light is still on and the other service tech tells me that would have been included in the code reading So now I'm back to finding someone else that isn't so damn greedy.
Great service
Good professional
Prompt service and willingness to help
This has been the smoothest, easiest, and most positive car buying experience for my husband and I . TJ and JT are great!
Always kind and courteous service when I am there!
Friendly staff, quick service, and nice waiting area.
Very professional and kind people. Got in touch when need be and always gave me a courtesy vehicle.
Best buying experience from any dealership! Excellent sales team!
Everyone is always helpful, answer any questions I have and do good work.
They were quick an very professional an informative
Everything was fine this time but not last time. I had brand new tires on the front. They were only 2 or 3 days old. They rotated them to the back. I was not aware they were going to rotate my tires. I would have told them no. They still had the chalk markings on the tires. Just stupidly.
Appointment on time. Email notification of upcoming appointment received. Friendly service when I arrived to drop off my truck and when I picked it up. Called me about a filter replacement that was needed which I approved. I'll be back for service when needed.
Cordial service. A little slower than I anticipated, but everything was good.
We are still in awe about the experience we received at Paris. I knew exactly what car I wanted and I'm so glad Paris is the dealership who had it. We worked with our local dealer to try to get the car shipped in from another state and the cost was not feasible. We contacted another dealer who had the car about 400 miles away. After working with them, at a distance, for 4 days we could not close the deal and in the end we found out the car was not even for sale on their lot as they claimed. Frustrated, and about to give up hope (last day of January, last day of rebates), we called Paris who were just under 500 miles away. We were very fortunate to get Stephen Bankston on the phone. He immediately got to work and the deal was done just a few short hours later. WOW! It was easy to close the deal; the price was very fair and my husband and I always want to do business with people who care about and are appreciative of their customers. Stephen was very easy to work with/talk to. He was open and honest and clearly a genuine person. He worked past the dealership's closing time to work this deal despite us being so far away. The only reason we had to wait (for the short time we did) was because Stephen was trying to get us the most accurate trade-in price on our current vehicle. He made calls to compare prices on our model and in the end we got an extremely fair offer. Stephen kept us updated as he worked for those few hours, whereas the other dealership would leave us hanging night after night, which was very stressful with the rebates expiring in days. Working with Stephen was stress-free, and for someone with high anxiety like me, that is a huge deal. I was amazed at how relaxed I felt about the purchase... not typical of me, especially with making the purchase in such an unconventional way. Stephen let us know numerous times how much the sale meant to him and how much he appreciated our business. By the time we made it to Texas, it was like we had just arrived to visit an old friend. All the paperwork was ready and we completed the transaction with ease. This left plenty of time for Stephen to give a thorough instruction on the operation of the vehicle. This was very helpful and much appreciated with all the updated features since our last car purchase. We were introduced to quite a few different people at the dealership, even some from our home state. Everyone was so warm and welcoming. They all made us feel like valued customers. What a wonderful team at Paris! We will definitely be recommending anyone in the market for a vehicle to Paris. It was absolutely worth the trip. We have never had a car buying experience that compares to this one. The bar is now set very high. This makes me wish we purchased cars more often! Thank y'all so much!! I love my new Buick Wagon!
Everyone extremely professional and helpful. I was on a timeframe that made it necessary for the sale to be handled quickly and everything was done as needed. Accommodations were even made to deliver my new vehicle. Extremely pleased with the dealership.
Our salesman Errin treated us kind and was very professional as was everyone in the dealership. Best experience I've ever had at a car dealership before.
Stephen was great! This was our first brand new car and he answered every single question we had and we had lots! He also got us taken care of in a timely manner and made the car buying experience actually fun! We will definitely go to him for our future car buying needs!
Very good experience. TJ was very helpful and helped me find the best car for me
We have had a wonderful experience with Paris Cheverolet Buick GMC. Our sales associate was very helpful, as well as the finance manager. We would also like to acknowledge the exceptional service we have received from Kelli McDonald. Her involvement has been pivotal in securing our future dealings with Paris Cheverolet Buick GMC.
I worked with Kelli McDonald and Brian Richie and they made the entire process painless and seamless. I couldn't have asked for better help.
The service department needs to get their act together. It's like there is NO communication between the people who take the cars in and the techs and NO communication between the customers and the service department. We love our Chevys, but the struggle is real with Paris Chevy's Service.
Love the small town closeness that makes you feel like family.
Well we had the best time trading with Bert and the other they were easy to talk to. The finance part of it was the very best to JT was easy to work with, y’all are lucky to have them working for y’all
Could not ask for better people. They are friendly, make you feel like family, and they know how to get the job done to your satisfaction. I recommend them highly. Love these people.
TJ is a great guy to work with.All the staff even in the service dept were great.Very professional in there dutys.Everybody is very friendly and made us feel wecome.
Quick, easy, awesome!!
always willing to take care of what ever my car needs when i come in and in a very timely manor called for appointment and they got me in the same day . Great customer service
Everyone was so helpful. Even though they weren’t the salesperson they still asked us if we needed anything and even talked to us while we were waiting on the financial stuff to get done.
I'm always treated like I'm important. Had an appointment and was promptly greeted by name. Vehicle was done in a reasonable amount of time.
Helpful and friendly
Everyone was very helpful and courteous, respecting my time to make the decisions without pressuring me. I love the staff at Paris Chevrolet, both sales staff and the service department. They care about their customers.
Fast and friendly service
Ok
Good service and no problems.
Always very prompt and efficient
I was treated with the upmost respect and everyone was very friendly
Everyone is so nice and they get the job done on time.
Very professional and very low pressure, one of the best experiences I have ever had buying a vehicle. Thank you.
Our salesman, T.J. was awesome. He was patient and answered every single question we had. He was very professional and kept us informed of approximate wait times through each step. I recommend Paris Chevrolet and personally, I will ask for T.J.. The finance department staff were also very explanatory and patient, taking the time to answer all questions (we even got a free pelican cooler.....thanks guys). Loving my new Impala!!!! Thanks guys!
Quick in and out for service. Information was provided on additional services that may be needed.
THANK YOU
Good Dealership
Very professional
Just bought this suv first time owning a Chevy the service was good for the first time using them .
Great Job!
very good and professional
Great
As a former employee, I was unsure of how I was going to feel upon waiting at the dealership. I got to see some old colleagues I use to work with and catch up! Very pleasant and quick.
The service was great, they kept me informed on what was going on and what was need. Everyone was friendly.
At first they said they couldn’t get a diagnostic on my car until the 16th w the check engine light being on. Then they went ahead and got the codes fixed it. Soon as I picked it back up the check engine light was still on. Instead of them replacing the sensor they just cleaned it.
Excellent
Very easy and simple process. Brian Richie did a great job.
Great service, friendly staff, and welcoming atmosphere!!
You made us feel like we were getting a good deal by coming off of the sticker price a substantial amount. That was good. We were disappointed with the interest rate on the loan and will now have to refinance to get a better rate. That may have been to your advantage, but it will be extra effort on our part.
very courtess and efficent
Good
Your whole was nice and very professional
Always friendly and quick!
ok
Stephen Bankston is a very conscientious salesman. He was knowledgeable about the business and returned phone calls back in a timely manner. We will definitely be back and will recommend him and the dealership.
Austen was friendly and helpful and all with a smile!
One of the easiest vehicle purchases ever!!!
I had a service engine light come on. It was quickly diagnosed and repairs were made in a timely manner. I was treated like family, as I always am.
Great service
It was great!
Always friendly and helpful.
The experience was nice and easy.
Good
Fast friendly service and treated with respect. They were the 4th dealership that I had visited looking for a vehicle for my wife and by far the best all the way around. I have already passed this along to all my friends as it unusual to find a dealership like this.
Staff is always super friendly and service is done in a timely manner. I appreciate Paris Chevrolet!!
Very polite and professional
So kind generous always there when you need somerhing and courteous and fast
Always great!
Bert was great to work with
best service department in Paris
Merry Christmas everybody
Excellent service, special for me because I'm Hispanic and is harder to get attention,and they make my visit really enjoyable ,and the truck is great. Thank you and I'll be making more business in the future.
In and out quick and back on the road within minutes. Everyone was very thorough and exceptionally friendly.
Great Service....All the staff are very friendly and make you feel right at home...
Outstanding dealership.
TJ our salesman was awesome, very helpful and explained all questions we had perfect! The overall experience was great since everyone there made it a good experience and made sure we got a great deal!
The whole experience was good. It did take a little bit longer to complete than expected. I would definitely recommend Paris Chevy Buick GMC to a friend.
Needed an oil change desperately! Was a walk in! They’re friendly & fast!
The staff are very friendly, and they did my oil change in a timely manner. They also didn't pressure me to do some service items I wanted to do myself.
Explained everything during the process well, Kiel has great customer service and goes above and beyond to get you anything you need
The guys there are awesome!!
Everyone was extremely courteous. Had a toddler with me and there were no problems with her being able to play during the entire transaction. Very happy with my vehicle
Bert was excellent to deal with. He understood what we needed and wanted and made sure to take care of us!
We called ahead when a message displayed in my car and we knew it would need service. We were told and did expect to have to leave the car and wait a few weeks at least for an appointment which caused a lot of worry initially. I took the car in late on a Saturday afternoon, spoke with the staff, and was very surprised to be asked to wait while they took a look at it and assessed the problem! The staff was very knowledgeable of my warranty coverage and informed me of the process. I received a message the following Monday that my vehicle was ready. So pleased with Paris Chevrolet!
Outstanding and punctual service.
Salesman was very professional
Everything was just awesome!
Very short wait. I was in and out in no time at all.
Friendly/great/efficient....williing to work with you.
It was quick, easy and I am satisfied with the purchase.
Appreciate and like the online scheduling of maintenance. My wait for the maintenance to be done was not as long as expected. Great service!
Very professional.
Very satisfied..
Great car buying experience!
My family absolutely loves Paris Chevrolet! Everyone is so friendly.
My car was there a week and couldn’t get a loaner vehicle, which ended up me missing work for a week.
Great Service
Great staff from sales to service
Our sAlesman went above and beyond to make sure we were happy and taken care of.
My power steering was not working, they were backed up with appointments for 3 weeks and didn’t have any loaner cars available. They worked me in within a few days and got my car fixed for me.
The ease of doing business from start to finish, they went above and beyond and I greatly appreciate it!
All Employees are focused on customer service!
Friendly service made no empty promises & were all amazing & professional!!
All good!!
Paris Chevrolet always gives me great service.
Good experience
Awesome friendly professional sales, staff,and all personnel! Couldn't ask for better experience. Sales staff were surprisingly supportive of each other and set the bar high! Brian Richie is excellent among high flying eagles!
service was done timely manner
Everyone is always very helpful.
TJ was my sales professional and he went out of his way to make certain that I was getting exactly what I wanted in my GMC. The process started with an email and ended with me getting a good deal on a great automobile from a wonderful dealership
Very pleased with the customer service
Very satisfied
Everyone greeted me and treated me like I mattered to them.
Danny got me booked and Jimmy did excellent work as usual.
Good place good people thanks so much
they are good people and they take care of business thank you to Denny's
Great experience!
Friendly salesman. When I picked up my new vehicle, it was not clean on the very top of the Traverse. On the way home, it gave me a message that the windshield wiper fluid was low and that was taken care of by my husband at home. Overall, the vehicle was clean and ready but these two issues should have been taken care of by the dealership. Being older and not familiar with all the new technology, I probably could have used a little more instruction on my vehicle before I left the dealership.Overall we had a good experience but feel that there should be a little more attention to detail. I have always been happy to do business with this dealership and will continue to do so because I believe in shopping locally.
My daughter was looking for a specific car and Brian found it for her. He was wonderful to deal with. I will use him again.
Very much appreciated Brian's time and energy to find the exact truck I was looking for. Very honest and professional and would definitely recommend to anyone looking to purchase a new truck.
Dylan was the best salesman I ever had. Made the experience amazing. He deserves a promotion!
Always excellent service!
Jubal is awesome!!!!!
Started off rocky on the phone but ended up great
best salesman ive ever had!
It was completed an hour early and it was some of the most pleasant people we have ever dealt with, thank you Paris Chevy!
Everyone from sales to service and parts that I talked with was outstanding. The best dealership I have ever dealt with... thank you for such and outstanding experience.
Didn’t have an open appointment until December but said if we could drop it off they would do their best to get it done. Dropped it off and by the end of next day received a call saying it was ready. Perfect
Great buying experience
I was highly satisfied with my experience. The salesman was very kind, polite, and patient with me and my child. He explained everything in detail and even showed me how everything worked on the vehicle. I will recommend this dealership and salesman to anyone purchasing a new vehicle. Thank you so much for a pleasant experience.
Great service and friendly staff.
I went in for an oil change and your team found a coolant leak that required immediately attention. Despite having llimited technician availability with it being a Saturday, your team was able to make time for my repair. They did great, work and I look forward to using their quality services for future repairs.
Great service as always
very professional and cooperative. i would diffidently buy another vehicle from this dealership and salesman Stephen Bankston
I called and asked about getting my tires rotated. Kassidy made me an appointment for 15 minutes later. I arrived and was promptly greeted and taken care of. Always treated like family at Paeis Chevrolet!
Easy to schedule. Great service people.
None
Stephen Bankston seems to know everything about the new gmc Denali. Friendly, knowledgeable, and very helpful.
Wait time for state inspection was quite long.
Errin was great. He was a great help.
Bryan my salesman did a great job. He was very knowledgeable about the truck and he never bothered me about buying the truck. There have a couple of issues after buying the truck and bryan came and got the truck and took care of the issues. A great salesperson. Made the experience a great experience.
Juble And Austin are so accommodating. I appreciate everyone so much.
Super friendly and fast service.
I enjoy
Always very friendly and gets the job done for us pretty quickly
I had to bring the vehicle in 3 times for the same issue. Not happy about be that.
Your people are your treasure, especially Danny Naron!
Sales person and staff at Paris Chevrolet took care of my needs and made my pickup purchase a great experience.
Excellent
Great service! From the minute we walked up everyone made us feel welcome. We felt Paris Chevrolet was able to provide us with the best deal and fabulous customer service.
They are very courteous and care about their customers.
Very quick and easy
Everyone did a great job!
Very friendly and got service done in a timely manner
Excellent service and price.
It was great.
I sense the family business atmosphere environment by all the staff working together for the purpose of serving their guest with their needs.
My experience in dealing with Paris Chevrolet was great, I'm very satisfied with my new truck.
Very disappointing. I was not kept up to date on the status of vehicle. I had to call 2 weeks after being there to check on vehicle and once vehicle was ready... I picked it up and it was still not fixed. They replaced parts that was not why it was originally in there. They told me that was what was wrong with vehicle but come to find out it wasnt the problem but yet was charged for it. Now vehicle went back in the shop for about another week and a half!
FAST, FRIENDLY, EFFICIENT. ANSWERS ALL MY QUESTIONS. WE'VE BOUGHT 4 VEHICLES FROM THEM.
Excellent
Great service
Great job
Good
Came in to have oil change and my tires rotated. Didn't take that long to do. Went very smoothly.
Jubal took great care of my car quickly and professionally.
Was great working with Dylan Christian. He was very respectful and helpful with all of my questions.
Dead battery replaced, normal processing.
PROMPT AND FRIENDLY SERVICE. I FEEL AS IF I HAVE GAINED A FRIENDLY "FAMILY" WHEN I BOUGHT MY CAR FEB. 3rd OF THIS YEAR.
When I got in my vehicle stuff from my glove box was in the floor. I opened it to put the stuff back and my door just dropped past the stopping point. So whoever got in it broke it.
I ALWAYS HAVE A GOOD EXPERIENCE WHEN I TAKE MY CAR TO GET IT SERVICED AT PARIS CHEVROLET BUICK. THE SERVICE PEOPLE ARE OUTSTANDING AND REALLY TRY TO MAKE YOUR SERVICE EXPERIENCE A GOOD ONE.THEY ARE GREAT!
Everyone was friendly and the wait was not long.
Service personnel were very respectful and courteous
Service Department, Danny Naron, Service Sales Associate, service on my Buick was EXCELLENT, wouldn't trade him for the world. He is a real keeper
Always excellent service!
Competitive prices, thorough. I will continue service here
Dylan and everyone was very wonderful to me. Thanks so much!
Very nice experience, salesman was a very nice and easy to talk to. Made a good impression. Treated me with respect.
Jubal Lawson is always friendly and courteous. As a widow I feel I can trust and rely on him to take proper care of my car.
The best amigo
Always friendly
fast and courteous
Fun friendly staff. Very quick with all of the paperwork.
They made sure I got the truck I wanted. The looked around and found the same kind of truck I test drove.
I have brought my car in 4 times for air conditioner related items on this last visit the shop said they identified the problem, but couldn't fix it--that a fix would have to come from the manufacturer. I want this noted somewhere that my car will be covered if a/c goes out. thanks shirley
My only issue is there is a service bulletin for my problem, but no fix. Staff was excellent
Everyone was great and no hassle.
Very business like very neat all sales personnel very professional an friendly very much up to date on all vehicles answered questions quick an very professional
Always pleasant and easy to get my car serviced or whatever I need done. Keep up the great work!
Glad they could get me in so quick
They were very courteous and friendly.
I was skeptical because I always use the same sales person my whole life who moved out of town. I had contacted several other sales people who did poorly at even convincing me that they wanted my business. Brian Richie was exceptional he let me tell him what I wanted and then went and found it for me. I’m grateful and definitely found my new salesman moving forward
Every associate speaks by greeting you with a kind gesture and smile.
Everyone from start to finish was very knowledgeable and helpful. Great people and so thankful!
Your Staff makes this Dealership great. All the Employees are very dedicated and provide the highest level of customer service.
Dylan was very helpful. He made the car buying experience easy and pain free!
Everything was great
Very professional, and friendly.
Everyone is always friendly and the experience was very good.
Great service,the staff always goes above and beyond and they are so caring and kind.
Great staff and easy to deal with.
They had to order the part and provided me with a courtesy vehicle. Very satisfied with service.
No hassle. Got the pricing, got the deal I was after. Very happy with all I came in contact with.
Very nice people.
I was in for service on my pickup. I was given a ride to work. The work was promptly completed and I was called to inform me that it was ready. My advisor went over the mpvi with me and advised me that I am needing to replace my tires, he informed me of a discount using my buy power card. Austin is the best.
Bryan was so nice, polite, and helpful. He made it all easy and done everything he could to get us in the pickup we wanted.
They were great this is the dealership that I have used for years
Service was done in a reasonable time.
My experience at the dealership was wonderful, excellent, marvelous. It’s this damn survey I have a problem with. If I don’t answer it the stupid system emails me daily for weeks. Fix it. Or the survey is going to make me stop coming to the dealership.
Kept me informed, professional staff.
Very unsatisfactory repair shop
Great Employees
The situation is unclear.
Always friendly service
Nice and friendly
Everyone was very nice. I felt they were extremely helpful and explained everything to me as this was my first trip to their service department.
Everyone was friendly. I was shown a car that I bought. I am happy with my decision.
Service was very fast. Great attitude and made me feel welcomed.
All service personnel were kind, courteous, and very business minded but were there for a purpose and that was to serve the customer.
Good service as usual
Great people.
I made the appointment late in the week for Saturday morning. I was able to get it, no problem. When I arrived I was met by Stephanie. She took very good care of me. My vehicle was just having routine maintenance and was done in a very quick manner.
Everyone was so nice and knowledgeable and Brian Richie was wonderful to deal with.
ok
Great guys to work with
It went very well.......
Everything was professional.
Good
I had some nitpicky items I wanted checked out and they were able to get me in quickly and repair everything. Very happy with the service.
Sam is very nice and full of energy. I think he is a good salesman!
Fast. Kept informed. Treated with respect.
The Service department staff are very good. :)
All good. Enjoy visiting with crew
It was very homey. It wasn’t overwhelming when we walked through the door & everyone greeted us with a smile, not just when we got there but as we left. Dylan was FANTASTIC! We walked in knowing what we wanted & between him & the finance team they made it happen! I love how laid back the facility was. We were 100% satisfied & will be back for sure! Thank you guys for everything! I’m in LOVE with my car! ❤️
Na
Needed tires, they took it right in & out new ones on!
Always a great job!
we have already told you. communications were poor. kept our vehicle for two days during which time the only communications were initiated by us. did not properly remove the air from the cooling system after working on air conditioner. almost burnt up the engine.we called and asked about it and were given a covenient answer then I took it back up there and pressed to have it examined and found cooling issue.
Car fixed fast
Excellent
Fast service and friendly staff.
Everyone that works there is super nice and they had my car ready the next day!
Prompt service. Polite staff. My main concern was that I may have needed new brakes. They checked them out and repoted they were still in great shape. Yay for me!!!
Helpful and kind
Great service and always friendly people to take care of you
Great customer service would not think of going anywhere’s else.
I was impressed with the service I received Friday. Friendly and timely.
I brought my 2015 Sierra 1500 in to have the driver side door panel looked at because it is breaking down under the armrest. My service advisor said it would cost almost $600.00 to replace the panel. In my judgment this is a quality or workmanship issue. I realize the truck is three years old but commonsense tells me something that is used this often should stand up better.
Always friendly
The service experience was quick and easy.
Pleasant and knowledgeable staff everytime.
Had a weird sound in my pickup and told Jubal ( service desk ) about it and he immediately knew what it was and went and told tech. He’s great
Service was excellent. From the time I pulled up to the time I left. Was kept informed on what was going on. Excellent servicr.
Boring
I took my Vehicle in for a Warranty Repair. Danny in Service was absolutely awesome to deal with and kept me updated. The thing I did not like is that I was without a Vehicle for nearly a week and The Paris Chevrolet Dealership never has a loaner vehicle available which is very inconvenient in cases like this.
It was fine
It took me 6 times of mentioning the issue. Bringing in photos of the problem to be told I had to bring the car back in when the problem was occurring. Brought the car in and they put some sealant on the driver's side headlamp. That did not work. Brought the car back in again and they did a better job of resealing the headlamp. I was told if that did not work then they would replace the headlamp system. The resealing did not work so I came by with photos showing the passenger headlamp perfectly clear and the driver's headlamp full of moisture. They scheduled me an appointment to bring the car in to have a new headlamp system put in. I dropped my car off at 7:30 and they gave me a ride to work and would pick me up at 4:30 to take me back to get my car. They arrived at 4:40 and took me to the dealership. After waiting for about 15 minutes the service rep, Julab brought my car up. He took me out to the car and that was when he told me that the new headlamp was not ordered and put in because the parts manager had to check it out before ordering the part. He said she had approved the part and it should be in on Friday. Jubal told me it would take a couple of hours to install. As I thought about it... I was pretty peaved. I called the parts manager and explained to her what was going on. She said that she had not put a hold on getting the part ordered that was to have been installed on Wednesday. I explained that I had things to do on my Friday afternoon off and that when the part came in, they could pick my car up and bring it back to work when got off at 1:30 that Friday. She was most helpful and did what she said she would do. I think the service department had forgotten to order the part and made me go without a vehicle all day and passed the buck as if it was someone else's fault. The service department could have called me and rescheduled for when the part came in. I do not appreciate my time being wasted. I tried to point it out to my salesman the night I bought the car. So with that and my trips to the dealership/service department it took 6 notifications/ trips in until the problem was finally taken care of properly.
Fast service. Nice and polite staff.
Jubal is great and will take care of his customers
Great service!
I had an appointment and was on time. I waited for 20 minutes for my car to be pulled in the shop. The oil change itself took an hour. This is unacceptable. Also this is the second time I've answered this survey.
The service was great. Didn't have to wait long. Friendly environment. There were snacks and drinks while waiting. And the big surprise is when I paid for my services I was given a token for a free car wash. Thanks guys!
Fixed the reason my check engine light came on.
Ok
By far the most professional dealer experience I have had in 25 years of buying cars. Errin Farley and Karl Von Schwarz were 5 stars and continue to be after the sale. This was my first time dealing with Paris Chevrolet and it wont be my last. 5 stars all the way.
They were very kind and courteous.
no comment
Oil change
Danny, Stephanie, and Jubal are always very helpful with getting our company vehicles in and out quickly and efficiently.
Quick response even on a Saturday.
Very efficient. Very speedy. I ask them to Bluetooth my phone in and they were happy to do that for me....
Verry good service
Stephen was our salesman & he was excellent!! He answered all our questions, was not pushy & was super helpful & friendly.
Steven took great care of us
Salesmen very helpful,
Purchased 2013 durmax 2500 HD with 70k miles...within 24 hours back in shop for an exhaust problem that probably should have been checked based on basic diesel knowledge of running time. Drivers side mirror had clearly been taped on previously, but mirror wasn’t checked to be sure it was attached and it fell off. Calls were not answered or returned to multiple people. Jubel in service is the only bright spot in my experience.
They got me a loaner car quick and got my car fixed the next day
It was the second time I took my truck in for repair of a bad squeak. The first time they said they could not hear it. I described it to Jubal Lawson and he immediately knew what it was a told the technician what to look for. It fixed the issue. Jubal is great !,,
I have no problems they usually get my cR in and out promptly everyone is friendly
I had an appointment and was on time. It took 20 minutes for work to start on my car (it was only an oil change). The change took an hour. The price also went up $5.00. I will probably think twice about doing business with Paris Chevrolet in the furture
Excellent Service!
Awesome people 2 deal with.
The service was only average. The exterior of the truck should have been hand wash, and the interior cleaned every time a vehicle is serviced ! !
They got us in and out in a timely manner.
They fixed an ongoing problem with my in dash screen.
Service was quick and the staff was friendly and helpful.
freindly service
Great service as always
Paid attention to my request.
Customer service at Paris Chevrolet is excellent. This was my second visit to the service department and both times the staff have been wonderful! I would definitely recommend this dealership.
Fast, accurate and professional.
I went to the dealership to look at an Equinox I saw in an email to me. Brian was my salesman and he was great. I love the new Equinox. I had purchased a new Equinox from this dealer in April of 2012. It has been a good car, but this one is great.
Type your comments here...
Every time I go in, the staff are so nice and helpful.
Very friendly guys that were happy to show me several different cars so I could compare the size and how each drove.
Fast and wonderful customer service
Sales Erin Farley is great at his job... he knows his stuff..
They were very nice
Ok
Great fast service.
Service went smooth and quick. Making appointment early, and them knowing when you would be in, helped us get in and out quickly. Everyone very friendly and courteous.
well satisfited
Helpful, but frequently changing staff.
We have done business with Paris Chevrolet for years and plan to continue to do so because it is a close nit small town dealership that gives great personal service.
Always amazing customer service!!
Kindly
It was evident from the very beginning that our salesman, Brian Richey, was well-versed in the models we were interested in. Having Service Dept. experience made it easier for him to answer our questions and also was helpful for him to know where to look in the program for specific items we wanted in our new vehicle. My only complaint is the process used to "make the deal". We requested a bottom line number from the beginning and he still had to do the" back and forth dance" before we were able to arrive at an acceptable deal. When we went to take ownership we called ahead so that the required paperwork would be ready for us to sign so we could write the check and then go out to learn how to enjoy our new car. Instead we had at least a 30 minute wait. That was not acceptable since we made our request earlier in the day so we could prevent that wait.
Great Customer Service!
Ever since I started going to get my oil change here I have had a good experience the service staff have always been kind and polite, and I haven’t had an issues with the work I’ve had done.
Excellent customer service. Customer waiting room was stocked with drinks and also had donuts and popcorn for customers. Maintenance staff were highly efficient and friendly. Got my car in and out quickly.
The whole experience was terrible. I got a letter in the mail stating I needed to take my car in for a recall. Called the dealership and they said they would order the part and call me back. Two weeks went by and hadn’t received a call so I called back and got an appointment to bring my car in. Was told over the phone that it would only take 1 1/2 hours to fix. My mother followed me to the dealership since I live 30 minutes away. When we arrived we were told it would take at least 3 hours so we left and came back after a little over 3 hours to be told by Jubal in the service department that they put a new guy on it and it was his first time so he was only half way done and it’d be at least another 3 hours. At this point, we had been wasting tome in parks for three hours already, it’s 100 degrees outside and I’m pregnant. I cannot continue to be in the heat or sit in the waiting room for another 3 hours so I asked for a loaner car so I could go home. Was told there wasn’t any available, but as soon as I started to question them one was suddenly available. When I brought the car back to the dealership Jubal had Austin check the loaner back in. He proceeded to make me walk around the vehicle in 100+ degree heat while he literally wiped every speck of dust or dirt on the vehicle, got about two inches from it with his nose looking for scratches and asking me if I knew if they were there before. Complained about bugs being on the grill and dust on the vehicle even thought we were NOT instructed to wash the vehicle before bringing it back. This went on for about 10 minutes until my mother asked him what he was doing and told him I couldn’t continue to stand there with him because I’m pregnant. It was absolutely ridiculous. I’ve never been treated this way by the dealership since I bought my car from you guys. I can honestly say I’m glad I used my last free oil change because I won’t be coming back to your dealership!
Made the buying experience very easy. In and out in no time.
no comment
Great!
Everyone had a smile
Everyone is always so nice and helpful! Never had a bad experience! We love Paris Chevrolet!!
Fast and friendly service
EVERYONE IS AWWESOME
Always courteous and helpful. Would not deal with another dealership.
Excellent service!
I was disappointed that it took 5 days to fix my problem.
Fast service and knowledgeable mechanics
Everything was great!
They had to order a new stereo!
Great experience.
Friendly and helpful.
Warranty issue.....well taken care of......
Service department treated me great. Got in quickly, service was prompt, and the young lady treated me great.
Routine maintenance appointment for oil change. Friendly & fast!
Very cordial and efficient
Great Dealership with Great Employees. Very well managed.
Danny and Brian always treat me so well when I bring in my 2016 chevy siltruck for service, they really go out of their way to make me feel like my business is important them. Excellent customer service! Thank you guys! Oh the Sales guys! Not so nice! Very fake people! Every time I come in for a oil changes they not friendly anymore. look at me like scum since they couldn’t get me into a ride, they were pushing me into. They don’t say hi or acknowledge you when they walk by.
Brian was my service rep. Everyone was very courteous from start to finish. My husband and I share one car so I appreciated the nice loaner car while mine was being serviced and for being patient when I was running behind to pick it up.
Brian is a true asset. Very respectful, informative and knowledgable.
Came in for a tire balancing. Got in very quickly. Work was performed expertly as I've come to expect from Paris Chevrolet. Everyone is friendly and helpful.
Stephen Bankston was awesome and JT made the end part excellent
It was a great experience everyone was friendly and nice. They did let air out of my tires and none of them match now. I checked it on the way to drop it off. They were all on 37 like They have been since I bought it and now they all say something different. 33,34,35,36. That was a little strange.
Paris Chevrolet ROCKS!!!!!!!!!!!!!!!!! Brian is the best service agent there. I swear I never feel as comfortable with the other agents as I do with him. He makes everyone in the waiting room feel like we’ve been friends forever.
Love your staff in the Service area!
Good group and they treat their customers good.
I always have a good experience with the employees of Paris Chevrolet. This time was no different. They were able to get my tire patched and get me back on the road by the time I finished lunch!
Steve Bankston the sales man worked with all my demands walked me through all Xm,onstar,and other electronics with utmost patience and I am not easy to work with😀
As soon as I pulled up to the dealership I was greeted by Errin Farley. Errin made me and my wife feel very comfortable and showed that he was interested in getting us in a new vehicle that’s in our budget. Errin worked delengently to take care of us and it was very much appreciated.
Dylan Christian was my salesman - he was very knowledgeable and did an awesome job helping me with the purchase of my new car. I haven’t taken delivery yet as I requested window tinting, which is being done today. Dylan has remained in contact with me and I am very satisfied! Plan to buy my next car from him!
The Service Department staff and managers were so helpful to us, and they took time to figure out the solution, instead of just changing parts down the line to find a fix. These people are the best. We could not be happier. Rick Browning Asst. Fire Chief Faught Volunteer Fire Department Paris, Texas
The salesman lied to me on several different topics and had to call his hand on it. Was way way to aggressive and pushy.
Everyone was very helpful and knowledgeable.
For some reason I was told you couldn’t rotate my wheels and tires. They r not factory. Pricey on the air filter that was put on
It was awesome
🤗
Timely, professionally, and well done.
Quick and easy
On time, friendly service.
Stephen and Josh made it way to easy
All went well
Stephen Bankston is a excellent salesman. Won’t use anyone else.
always good
Professional, pleasant and friendly. Dylan and J.T. are great people persons.
great service
My light is still on and I just paid you guys $800+. I will be bringing it back to figure out what's wrong with it. You had it for 7-9 days. Time is very special to me. Make this right!
Failed to repair properly, had to return. less than 24 hours later the new repair failed as well. Scheduling now for a third attempt. I have no confidence that it will work this time either. NO COMMUNICATION! I dropped my truck off on Monday, didn't hear from the all week. I had to text the salesman for any updates. Poor communication is never acceptable.
Easy to make an appointment; everything was explained before the work was done, including the problems found during the work; appreciated the ride to work!
Great
VERY QUICK SERVICE, THANKS
Extremely friendly staff
Stephen was awesome
very well taken care of.
Fast, courteous, friendly, etc... always great service!
The were very kind and covered all my needs
Brian was very helpful and gave me a ride while vehicle was in shop.
Excellent service, seems to be a large turnover in employees. I just get to know a service advisor and there gone.
Excellent
Great service
Good job in a timely manner
ITS GREAT
Great job
Everyone was friendly & efficient. THANK YOU
Always excellent service
Had an appt for routine maintenance. Got in a little earlier than appt time. Treated like family.
The employees were very polite and ready to assist. The appointment i made over the phone was quick and easy. Service was done in a timely manner. I was very pleased with the price as well.
I called, and instantly got a service appointment for one hour hence. It went off like clockwork just as planned and exactly on time.
Very good
In and out in very timely fashion
Great service, Danny took care of everything!
Very pleased with courtesy. And all. Will not hesitate about Chevy if ever have a need for another vehicle. thanks a bunch
I made an appointment by phone. It was set for that evening. I arrived on time and they got right on the job. They did all that was needed and talked to me about taking good care of my car. All were polite and very good. They explained about each job they would be doing. We have lived in the city of Paris, TX. since 1953, and this car is the first we have been able to buy and do business with the Chevrolet People here. Thank you Billie Foster
grezt as usual
The service department goes above and beyond! Talked with multiple employees while I waited so the time passed quickly! Refreshments were available also, so that was awesome!
always friendly, ready to answer questions, eager to help
Always do a great job!
great
Great Employees
GREAT
Very professional and accomodating
Very professional. Friendly.
The guys in the service dept are amazing!!! They do such a great job and almost fast !!
While having the oil changed in my 2014 Terrain I had the opportunity to visit with several folks in the "coffee room." Both the employees and new acquaintances were most friendly and the coffee and donuts were great.
Very Friendly and helpful staff. Amazing how they can remember everyone's name.
Employees was very professional and polite. Enjoyed donuts and coffee it was a great experience
Awesome staff in service and parts. Thanks!
Everything was absolutely perfect!!
yay
On time appointment, greeted by the service dept upon arrival, everyone was courteous and pleasant to deal with. I drive an extra hour to get my vehicle serviced at Paris GMC.
Very friendly people and good service.
Fast and Friendly
Paris Chevrolet is a wonderful place to buy or service my truck!
The salesman is the best salesman I have ever had. Stephen Bankston is unimaginably handsome, smart, and one heck of an asset to your team.
excellent service
The cost of the service that I received was very expensive.
Good experience
Fantastic
On time... Oil change on time..
Always a great experience! Thanks!
Once again outstanding!
Waited over 2 hours, then asked if we could have a loaner, because it was going to be while. When I asked he was very hesitant and treated me like I was stupid. He wanted to verify insurance (totally understandable) after receiving insurance card, he then called them to make sure it was valid. Went back, to check on the status, waited another hour, then he said you can just drive loaner home. I will not be back- we had planned on trading our car in, but will do business elsewhere.
Great service & people!
I made an appointment for 1:15p on Saturday (3/24/18). I had other plans for the afternoon so my husband and myself dropped my Tahoe off at 9:30a so that when my appointment time came up, the vehicle would be readily available. At 4:30p, my husband called to check on the status of my vehicle. At that point, we were told the vehicle had not even been looked at and if it was an issue that we just needed to come pick the car up. No answers, no reasoning, just the fact that the car was not looked at. When we got to the dealership to pick up the Tahoe, it had been brought back to the service garage, but there were still 0 answers to the two issues I outlined. We were then told we just need to 'make another appointment' if the issue is important to us. I understand that issues arise, but this service was horrible.
Very timely, nice, and professional.
Great service, fast, reliable and professional.
Great
The service department were so friendly and really helpful. I was very pleased.
Very friendly.
Pricing was excellent!
Great job. Love the new truck.
prompt and high quality service
We were very pleased with the whole experience. We would like to tell you the our salesman, Bert LaBlanca, was just what we wanted. He was very courteous, could answer our questions, and he made it clear that he would love to sell us a new truck, but he was not over eager. We appreciated Bert and his style of selling vehicles.
Very professional and courteous.
I'VE ALWAYS BEEN TREATED VERY NICE WHEN DEALING WITH PARIS CHEVROLET BUICK. THE SERVICE DEPARTMENT IS OUTSTANDING. JUBAL, BRIAN, AND DANNY ARE GREAT. THEY REALLY TAKE CARE OF YOU. WOULD HIGHLY RECOMMEND PARIS CHEVROLET BUICK TO ANYONE.
Great
Friendly and accommodating
Bought my truck in January 2018 with the understanding that they would fix two items (We Owe), and register the truck (which I was charged a fee for). I was also told they wanted to detail it for me since there was not time when I picked it up. I returned about a week later for them to detail and order the parts. The parts were not ordered due to lack of communication about what parts were needed. I returned a few weeks later again still needing the we owe, and parts were ordered. Nine weeks later my dealer tags were expired, and still no communication from them. My plates and parts were in, but no one bothered to call me. The work was completed, but the communication was poor.
excellent
Always friendly and helpful.
I came in for oil change and tire rotation. Was in and out in 45 min as promised.
I was disappointed at first. The car I came for was sold. But Dylan and TJ made it work! Thank you for all your hard work guys! Dylan worked hard!!
it went well
Courteous, efficient and timely
Brian was just excellent, and I will continue to use him as my service representative. He really cares.
Like almost everything about the dealership. Was surprised that the service was running 30+ minutes late on oil change appointments.
I used the service department. I was able to get an appointment promptly and was initially helped in a timely manner. I needed a part, which was available, and my service was completed in the same day. The staff were all courteous and pleasant. My only complaints are 1) I wasn’t offered a ride home while my lengthy service was done (I finally ASKED for a ride and was given one), 2) I had to wait a lengthy time and had to call back again because when I was transferred to the service department no one answered when I was checking to see if my car was ready and 3) I had to wait a lengthy time to pay and retrieve my car after the service was completed.
Everyone at this dealership is always so helpful. Especially that awesome car salesman Stephen, he’s the best!
Great shop to do business with!
2.5 hours for oil change and a recall check is a little excessive.
Friendly willing to please customer satisfy.
Super
Dealer missed service appointment with to call to reschedule
Service was excellent and employees was informational and friendly.
Great service. Brian is very helpful and friendly. Always glad to keep seeing a familiar face.
good friendly service
Service Department is always great. The salesman I dealt with was not as pleasant to deal with and ended up buying somewhere else.
Brian, the service department pro was at our disposal.....never let us down for a single minute, always smiling, always knowing what to and how to get it done, you have the best. Bill Sawyer
Very satisfied, Paris Chevy gets first crack next time I think about vehicle trade..
Friendly and fast service, clean waiting area
It was great.
Very good service with quick turnaround.
THIS IS MY SECOND NEW CAR FROM PARIS CHEVROLET BUICK. BOUGHT A NEW 2012 CHEVY EQUINOX AND ON 1-31-18 TRADED IT IN ON A NEW 2017 BUICK LACROSSE. EVEYTIME I'VE BEEN TO THE SERVICE DEPARTMENT, IT'S BEEN A REALLY GOOD EXPERIENCE. I'VE BEEN TREATED VERY NICE AND EVERY ISSUE THAT I HAD WAS ALWAYS RESOLVED. JUBAL, BRIAN, AND DANNY ARE TOP NOTCH. ALWAYS THERE TO HELP ANYWAY THAT THEY CAN. PUTTING YOUR CAR IN THE SHOP IS NEVER PLEASANT, BUT THESE THREE SERVICE REPS MAKE IT AS ENJOYABLE AS POSSIBLE. THEY ARE A DEFINITE ASSET TO THE DEALERSHIP.
Ethan is legit the BEST! He checks in with me regularly to make sure I’m still enjoying my Equinox and then takes care of EVERYTHING for me. He not only scheduled my oil change for me, he also picked my car up and brought it back so I wouldn’t have to take time away from work. His customer service skills are seriously ON POINT. 👌🏽👌🏽
I went to get a oil change/rotated tires/transmission oil change for my Buick Enclave. I ask J.T business manager how I go about my daughter refinancing my Enclave and that I wanted to buy a truck. Well he answered all my questions. That by the time I was done, I left with 2018 Silverado Texas Edition and my daughter refinance my Enclave. HAPPY CUSTOMER HERE!! Him and Kevin were great people to work with and great customer service. This in my 3rd vehicle, I have purchased from Paris Chevrolet Buick. I'm very pleased with the way dealership treat me that I'll keep coming back.
It was great. Super friendly.
Helpful
All the crews they are all nice and knowledgeable on there respective job .
Everything was great
The service department was outstanding. During my visit I walked out to the showroom a young salesman says Great day to buy a new car. I told him I was there for a service on my vehicle. He said something under his breath and walked off. I have purchased three new vehicles at Paris Chevrolet and been a loyal customer. As Steve Martin the Service Manager can tell you I am a man of my word. And you have my word that was mt last trip.
Extremely good
Our salesman was Dylan Christian. He was very helpful, listened to our concerns and needs. Even though the weather was cold and rainy he showed us around and allowed us to test drive 3 different vehicles. We decided on a Chevy Traverse. This is the 4th vehicle that we have bought from this dealership through the years.
We had a problem with a noise in the front end of our 2015 GMC Sierra 1500 Denali when driving over speed bumps at a slow speed. It was repaired on the second try but Brian and Bart were persistent and dedicated to finding and eliminating this annoying noise. My wife is very happy with the outcome. We appreciate you providing us a loaner vehicle to drive while this repair was accomplished. Just another satisfied customer!Thank you again. Regards George Newberry
Quick, professional service with a smile. I really appreciate it! Thanks
Great Employees
Fast and friendly service, was in and out in no time!
Courteous service
Was granted an oil change within 2 hours of my call. When I arrived I was greeted by a friendly staff and my vehicle was taken in for service right away. Service was completed in about 45 minutes and I was on my way. Thanks for the prompt courteous service.
It was great.
Had loss in fuel economy & noticed black coming out of tail pipe. Talked to Brian Ritchie in service who explained in detail what the issue was & what they could do to fix it. Made an appointment, they were quick about getting it done! I drove it home & my fuel economy has already came up 4 mpg. So I’m happy!
Salesman Mark Ritchey made the process to purchase my truck easy. He answered all my questions in plain English in a direct manner. He is a pleasant person.
Brian took excellent care of me and my vehicle from start to finish!
Pleasant waiting room and friendly people. I even received a courtesy call later.
Steve Martin has a top notch crew working for him. Great service
Wife told me when she got there an opened to the door to service department, she was greeted by a gentlemen singing guns n roses which made her day an enjoyed it over all we where very pleased
Brian always takes care of his customers!!
Great experience
Great service.
Everyone is extremely friendly and helpful. Awesome place!
Oil change. Everyone was helpful and polite
I called for an appointment for the same day for an oil change, tire rotation and a new battery. I was given a time of 11 a.m. They agreed allow me to drop the truck off, to take me back to work, and to pick me up. However, upon arrival, I was told they could have the service completed so that I could just wait and be back to work on time at noon. I was reluctant to do this because I am a teacher, and CANNOT be late getting back. But, in perfect form, they delivered the service and the truck in the timely manner that was promised. I was COMPLETELY happy with the service I was provided on this trip!
I love Paris Chevrolet
Friendly and helpful staff.